Troubleshooting
Fault message output on control panel
Number of
Meaning
RED
flashing
pulses
00
No communication between control panel and heater, or
control panel error
01
No start (after 2 attempts to start)
02
Flame failure
Restart not successful
03
Under voltage or over voltage
04
Fuel pump disconnection/short circuit/overheating
05
Hot air motor fault: disconnection/short circuit/fan speed
out of range/fan blocked
06
Overheating or exceeding gradient water temperature
sensor
07
Overheating or exceeding gradient hot air temperature
sensor
08
Overheating of heaters' control unit
09
Combustion air motor fault: disconnection/short circuit/
overload/blocked
10
Control unit fault/heater locked
11
Interior temperature sensor disconnection or short circuit
12
Hot air temperature sensor disconnection/short circuit
13
Water temperature sensor disconnection/short circuit
14
Glow plug/flame detector disconnection/short circuit
20
Remedy
First, remove fuses 15 A (red cable) and 5 A. Then put in fuse 15A (red cable), followed by fuse 5 A.
Check connections of control panel.
Check fuse 15 A (red cable).
Check wiring harness.
Contact a Webasto Service Centre.
Check fuel supply (enough fuel, at least 8 ltr.; check fuel connection and tubes), reset heater (by
switching off for at least 30 sec.)
See fault message 01
Charge battery or connect to another power source (12 V DC),
reset heater (by switching off for at least 5 sec.)
Check fuel pump cable and connectors, check for overheating (see faults 06 and 07), reset heater (by
switching off for at least 5 sec.)
Ensure that hot air fan can rotate freely, remove possible blocking
objects, reset heater (by switching off for at least 5 sec.)
Check water level, reset heater (by switching off for at least 5 sec.) or select winter mode, heating
without hot water production
Ensure that hot air can flow freely, air intake and outlets are not blocked.
Reset heater (by switching off for at least 5 sec.)
Ensure that cooling air can flow freely,
reset heater (by switching off for at least 5 sec.)
Ensure that cooling fan can freely rotate, remove possible blocking objects.
Check fuse 15 A (red cable).
Put heater back into service (see beginning of paragraph) and restart heater.
Contact a Webasto Service Centre.
Check routing of cable, avoid that it is pinched or crushed, check the connector behind the control
panel.
Reset heater (by switching off for at least 5 sec.)
Reset heater (by switching off for at least 5 sec.)
Contact a Webasto Service Centre.
See fault message 12
See fault message 12
Dual Top Evo 6