Owner Service Assistance; Local Repair Service; Service Away From Home; Parts And Accessories Inquiries - Mercury 225 Pro XS User Manual

OWNER SERVICE ASSISTANCE

Local Repair Service

Always return your outboard to your local authorized dealer should the
need for service arise. Only he has the factory trained mechanics,
knowledge, special tools, equipment, and genuine parts and accessories
to properly service your engine should the need occur. He knows your
engine best.

Service Away From Home

If you are away from your local dealer and the need arises for service,
contact the nearest authorized dealer. Refer to the Yellow Pages of the
telephone directory. If, for any reason, you cannot obtain service, contact
the nearest Mercury Marine Service Office.

Parts And Accessories Inquiries

All inquiries concerning genuine replacement parts and accessories should
be directed to your local authorized dealer. The dealer has the necessary
information to order parts and accessories for you. When inquiring on parts
and accessories, the dealer requires the model and serial number to order
the correct parts.

Service Assistance

Your satisfaction with your outboard product is very important to your
dealer and to us. If you ever have a problem, question or concern about
your outboard product, contact your dealer or any authorized Mercury
Marine dealership. If additional assistance is required, take these steps.
1. Talk with the dealership's sales manager or service manager. If this
has already been done, then contact the owner of the dealership.
2. Should you have a question, concern, or problem that cannot be
resolved by your dealership, please contact Mercury Marine Service
Office for assistance. Mercury Marine will work with you and your
dealership to resolve all problems.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial number of your outboard
• The name and address of your dealership
• Nature of problem
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