Outside Calls; Making An Outside Call; Answering An Outside Call; Universal Answer - Samsung iDCS 500 User Instruction

OUTSIDE CALLS

MAKING AN OUTSIDE CALL

• Lift the handset and press an idle outside line button, line group button
or dial a line access code to receive dial tone—OR—to use the speaker-
phone, press an idle outside line button, line group button or dial a line
access code to receive dial tone through the speaker—OR—press SPK
or the MONITOR key if you are using a 7B phone, receive intercom dial
tone and dial a line access code.
• Dial the telephone number.
• Finish the call by replacing the handset or pressing the ANS/RLS key.
NOTE: You will receive No More Calls tone when you attempt to make a call
and there is no key available for that line.
• If Least Cost Routing is enabled on your phone system, this button may
be labeled LCR or accessed by dialing an access code (usually 9).
• If your system is programmed to require an authorization code before
making a call, dial ✱ plus a valid code before selecting a C.O. line.
• If your system is programmed to require an account code before making
a call, press the ACCT button or dial 47 plus a valid code, press the
ACCT button again and then select a C.O. line.
For more information on authorization and account codes, see your system
administrator.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK or the MONITOR key if you are using a 7B phone
before dialing.

ANSWERING AN OUTSIDE CALL

• Lift the handset and you are automatically connected to the ringing call.
See Ring Preference under Customizing Your
ANS/RLS key to automatically answer on the speakerphone.
NOTE: If a call is flashing at your keyset but not ringing, you must press the
flashing button to answer.
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Keyset—OR—press the

UNIVERSAL ANSWER

Outside lines may be programmed to ring a general alerting device. To
answer calls ringing this device, dial 67 or press the UA key. This device can
operate in any one of the six different ring plans.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK or the MONITOR key if you are using a 7B phone
before dialing.
RECALL DIAL TONE
Press the NEW button to disconnect your existing call, wait for dial tone and
then make a new call on the same line.
NOTE: If this button does not appear on your keyset, the FLASH key may
be programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the tele-
phone company. This is required for some custom calling features or CEN-
TREX use.
NOTE: Flash is not available on an ISDN circuit.

BUSY LINE QUEUING WITH CALLBACK

If you receive a busy signal when you are selecting an outside line, this
means that the line or group of lines is busy.
• Press the CBK key or dial 44. You will hear confirmation tone.
• When the line becomes free, the system will call you back.
• Lift the handset or press the ANS/RLS key to answer, wait for dial tone
and dial the telephone number or speed dial number again.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you have
set a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press SPK before dialing.
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