Samsung iDCS 28D Quick Reference Manual
Phone and voicemail
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Also See for iDCS 28D:
- User manual (44 pages) ,
- User instructions (155 pages) ,
- User instruction (140 pages)
Table of Contents
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VOICEMAIL FIRST TIME EASY SET-UP
To set up your personal Voicemail account, begin by pressing the MESSAGE button on your
keyset. If prompted to enter a password, do so at this time (Default Password is 0000). After
log in, you must set up all of the following five options for optimum performance.
1
Change Your Password......................................# - 7 - 1
Required to Log In as a Subscriber. Password length can be from 1 to 8 digits.
Default password is 0000.
2
Record Your Name..............................................# - 7 - 2
To record you name, simply state your name as though you were speaking to someone
in person. This recorded name plays to your callers when they are transferred through
the Auto Attendant. The Automated Directory also plays your recorded name so
callers receive the correct spelling.
3
Enter Your Dial-By-Name Directory Name........# - 7 - 3
You are asked to first spell, enter and accept your Last Name, then your First Name
on the Telephone Keypad. The Automated Directory uses the feature for callers who
do not know your extension number but do know your name.
4
Record Your Primary (No-Answer) Greeting....5 - 1 - 2
ALWAYS begin recording your greeting by using the SOFT KEY BUTTONS and
pressing DELETE (the soft key furthest to the right on the keyset). After doing this, you
will immediately hear a beep. After this beep, begin recording your greeting. Once you
are finished recording your personal greeting, enter 2. To replay the greeting, press 1.
When you are satisfied with your personal greeting, press # to save.
NOTE: This Greeting will be played when someone calls or is transferred to your phone
and you are unable to answer. This recording is mandatory and is different from the
Mailbox Greeting recorded in step 5.
5
Record Your Mailbox Greeting..........................5 - 7 - 2
ALWAYS begin recording your greeting by using the SOFT KEY BUTTONS and
pressing DELETE (the soft key furthest to the right on the keyset). After doing this, you
will immediately hear a beep. After this beep, begin recording your greeting. Once you
are finished recording your personal greeting, enter 2. To replay the greeting, press 1.
When you are satisfied with your personal greeting, press # to save.
NOTE: The following Greeting plays when a call is transferred directly to your voicemail
and your phone does not ring. It is different from the greeting recorded in step 4 and is
mandatory.
Phone and Voicemail
Quick Reference Guide
Telco Automation, Inc. - Monterey, California
831-393-TELCO (8352)
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Table of Contents
Related Manuals for Samsung iDCS 28D
Summary of Contents for Samsung iDCS 28D
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Page 1: Voicemail Easy Set-Up
VOICEMAIL FIRST TIME EASY SET-UP To set up your personal Voicemail account, begin by pressing the MESSAGE button on your keyset. If prompted to enter a password, do so at this time (Default Password is 0000). After log in, you must set up all of the following five options for optimum performance. Change Your Password........# - 7 - 1 Required to Log In as a Subscriber. -
Page 2: Customizing Your Telephone
TELEPHONE QUICK TIPS CUSTOMIZING YOUR TELEPHONE SELECT A RING TONE HOW TO TRANSFER CALLS Each keyset user can select any one of eight ring frequencies: 1. Do NOT press the HOLD button. TRANSFER 111. While on-hook, press and then dial 2. -
Page 3: Functions While Listening To Message
TABLE OF CONTENTS FUNCTIONS WHILE LISTENING TO A MESSAGE While Listening & TELEPHONE QUICK REFERENCE GUIDE to Messages DCS KEYSET.....................1 Play Messages Save Discard Message PLACING CALLS ....................2 Message Previous Message OUTSIDE CALLS ....................2 INTERNAL CALLS...................2 Call Sender Forward Reply to SPEAKERPHONE CALLS................2 Sender a Copy... -
Page 4: Keyset
This option can be turned on/off. display. FIND ME ............................ 4 - 6 Calls you at a series of numbers in your stored number list. iDCS 28D FOLLOW ME ......................... 4 - 1 Scroll Changes the number where you are taking your calls. -
Page 5: Voicemail Quick Reference Guide
Dial followed by and your Extension / Mailbox Number. Your Samsung telephone has full speakerphone capability. This feature is used for both (You will be prompted to enter your password) internal and external calls. To activate this feature: Enter your Password: ____________________... -
Page 6: Answering Calls
ANSWERING CALLS INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. OUTSIDE/INTERNAL/VOICE ANNOUNCE CALLS Pressing one of these keys has the same effect as pressing a programmable key. These keys are called soft keys, as their functions are not fixed. They change to present you with the To answer these three types of calls: best options for that call condition. -
Page 7: Forwarding Calls
FORWARDING CALLS TRANSFERRING WITH CAMP-ON You can forward your calls to another station, group of stations, or an external telephone When you transfer a call to another station and receive a busy signal, you can camp the call on number. Program a destination for the type of forwarding you want as detailed below. If to this station. -
Page 8: Services Menu Tree
NOTE: All options snown MAY NOT be authorized. If an option is not authorized, please speak to your system Administrator. NOTE: All options snown MAY NOT be authorized. If an option is not authorized, please speak to your system Administrator. Samsung Voicemail Services Menu...
Need help?
Do you have a question about the iDCS 28D and is the answer not in the manual?
Questions and answers
The phone keeps ringing on lines 1 and 2 but when I answer and say hello, it's a busy signal. They've been calling on and off all morning
The Samsung iDCS 28D phone ringing on lines 1 and 2 but giving a busy signal when answered could be caused by the lines not being properly assigned to their own keys. If individual lines are not assigned to DTS keys, they appear on Call keys. If the Call keys are not correctly programmed or are already in use, this could cause the phone to indicate a busy signal when trying to answer.
This answer is automatically generated
How to delete an old message and do a new message on a iDCS 28D
To delete an old message on a Samsung iDCS 28D, listen to the message and use the delete function during message playback.
To record and send a new message:
1. Access your mailbox.
2. Use the appropriate option to record a message.
3. Send it directly or use the "send then copy" option to send it to multiple users.
Exact menu steps may vary, so follow the voice prompts during the process.
This answer is automatically generated
incoming log says now lcr mode is disabled on my samsung idcs 28D phone. What does that mean and how to enable it?