Special Features; System Ring Plans; Manual Ring Plan Change; Calling The System Operator - Samsung iDCS 500 User Instruction

SPECIAL FEATURES

SYSTEM RING PLANS

Your system is designed to have a maximum of six different Ring Plans. Each
ring plan can be programmed to allow different lines to ring different ring
plans to ring different station and/or station groups. Examples of why differ-
ent ring plans are required can include normal day operation, night opera-
tion, using different operators during different lunch shifts and Saturday or
evening hours of operation. While the system is in a ring plan, each station
will be limited to its individual Ring Plan class of service dialing restrictions.
You can place the system in one of any six of these ring plans at any time.
Ring Plans are available on an individual tenant basis and may be set auto-
matically or manually. Automatic Ring Plans have an individual start time and
will remain in that mode until the beginning of the next defined ring plan. If
no automatic timer is set, you must change ring plans manually.
Any of these ring plans can be switched from one plan to another at any time
by manually pressing a ring plan button. There are two ways to override the
automatic ring plans; one is a temporary override until the next programmed
start time, and the other is a permanent override until manually changed.

MANUAL RING PLAN CHANGE

Press the RTO button plus the ring plan passcode (four digits) and the ring
plan (1-6) you wish to set. The system will override all the automatic time
tables and will remain in the set ring plan until manually changed. To manu-
ally change or cancel the ring plan time override and return ring plan opera-
tion to the system clock: press the RTO plus the ring plan passcode (four
digits) and a "0" to cancel the ring plan time override and return to normal
operation.
TEMPORARY RING PLAN CHANGE
Press the RP button plus the ring plan passcode (four digits) and the ring
plan (1-6) you wish to set. The system will remain in that ring plan until the
next automatic start time for the next ring plan goes into effect.
NOTE: This button may also be assigned an extender of one of the six ring
plans. Example: An RP button is given an extender of 3 (RP3) and the oper-
ation of this button is a push on/push off type of operation with the system
always returning to ring plan 1 when the key is turned off. When the system
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is operating in ring plan 3, the RP3 button will light steady red, and when off
the light will also turn off.

CALLING THE SYSTEM OPERATOR

Any station that dials 0 will ring its assigned operator. (If tenant service is
used, each tenant may have a different operator or operator group.) Calls to
the system or tenant operator are easily identified because the CALL key will
have a fast flashing red light. Station users will never receive a busy signal
when they dial 0 or the operator group number. The calls will continue ring-
ing in queue until answered.

OPERATOR RECALLS

Transferred calls that go unanswered will recall to the station that originated
the transfer. Should the station that originated the transfer not answer the re-
call, the call will be sent to the operator as a transfer recall.
A call left on hold will recall the station that put it on hold. If the hold recall is
unanswered at the station that originated the hold, the call is sent to the oper-
ator.
Both types of recalls will ring and have a slow flashing amber light on the
LINE key or CALL key.

EXECUTIVE BARGE-IN

If you want to break into another conversation, you must be allowed to
barge-in and the other station or trunk must not be secure.
• Dial the desired extension or trunk number and listen for the busy sig-
nal.
• Press the BARGE button and begin speaking after the tone.
• Hang up when you are finished.
The system can be set for one of the three following barge-in options:
• No barge-in allowed
• Barge-in with intrusion tone
• Barge-in without intrusion tone (service observing)
When the second or third option is selected the barger will take priority over
the line. This means unless you (barger) hang up first, the station or line you
barged into will still be connected to you when the station you barged into
hangs up.
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