Evolis The Tattoo Rewrite User Manual

Evolis The Tattoo Rewrite User Manual

Monochome rewritable card printer

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User Guide

The Monochome Rewritable
Card Printer
The Tattoo Rewrite User Guide – Reference KU07E, Rev. A1
June 2006 © Evolis Card Printer
1

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Summary of Contents for Evolis The Tattoo Rewrite

  • Page 1: User Guide

    User Guide The Monochome Rewritable Card Printer The Tattoo Rewrite User Guide – Reference KU07E, Rev. A1 June 2006 © Evolis Card Printer...
  • Page 2: Copyright Notice

    Evolis Card Printer. All information contained herein may be subject to modification without prior notice. Evolis Card Printer accepts no liability for any errors herein, nor for any damage or accident caused by the disclosure or use of this manual.
  • Page 3: Table Of Contents

    Contents Introduction ..............Chapter I •...
  • Page 4: Introduction

    Introduction Congratulations for choosing a Tattoo Rewrite printer! The Tattoo Rewrite printer is the ultimate solution for printing your multi-purpose rewritable plastic cards: visitor badges, business cards, loyalty cards, temporary cards, membership cards and many more. This product comes with a wide range of custom-designed support services to help you efficiently and...
  • Page 5: Starting Up

    Starting up Choosing a location Place the Tattoo Rewrite printer on a dust-free flat surface that can bear the combined weight of the printer and accessories (maxi. load of cards). Make sure the printer can be reached from all directions during setup and operation.
  • Page 6: Overview Of The Printer And Features

    Overview of the printer and features The following drawings display all components on your printer for you to be acquainted with them. We will often refer to them in this guide. Thermal print head Allows card printing in 300 dpi. Control Panel Provides details on the printer operation.
  • Page 7: Installing The Interface Cable And Power Supply

    Control Panel of the printer The printer has a control panel on its front side, which features four LEDs with self-explanatory sym- bols describing the printer’s operating status. These LEDs are as follow: Push Card Card is Magnetic enco- Cleaning Button delay missing...
  • Page 8: Stand By Mode

    This product must be plugged to a safe and grounded electrical outlet. Stand by mode The Tattoo Rewrite can be set to a stand-by mode on demand by simply pressing the push button for three seconds. The push button green LED goes off.
  • Page 9: Operating Guidelines

    Refer to the « Maintenance » chapter for further information. The Tattoo Rewrite printer offers three ways for loading cards. These different modes can be selected from the “Main” Tab of the printing driver interface: Feeder: cards are automatically ejected from the feeder Manual Feed: cards are manually inserted, one at a time in the printer’s front feeding mouth...
  • Page 10: Other Installation Steps

    Loading manually a card from the feeding mouth The Tattoo Rewrite printer comes with a manual feeding mouth for inserting one card at a time. 1. Insert a card manually as shown in the feeding mouth. The card will be automatically ejected when printed.
  • Page 11: Printing

    You must install the driver for your Tattoo Rewrite printer before using it. Reminder: The driver and the Tattoo Rewrite printer are compatible with Windows NT 4.0, 2000 and XP. The CD includes a wizard that automatically installs the driver that is most relevant to your personal settings.
  • Page 12: For Windows Users

    Select the folder that is relevant to your Windows OS : Windows 2000 and Windows Xp : 2000XP Windows NT4: NT4.0 Select the Youn.inf (or Younbwgi.inf) then click on Open , then OK Click on Finish A new Evolis driver (Copy1) is created for the USB printer. Setup is completed.
  • Page 13: Using The Online Help

    Set your Tattoo Rewrite printer as default printer by following these steps: Click Start, Settings, then Printers (or Start, Control Panel then Printers and faxes) Click of the Evolis Tattoo Rewrite printer, then open the File menu Choose Set As Default Printer, then close the window...
  • Page 14 « Main » dialog box. This dialog box enables you to set the following features: Card Type: the Evolis part number of the rewritable card Treatment: printing effects (trace mode: black and white, grey effect: grey scale) Source tray: helps you choose how you insert cards (via the feeder, from the printer’s front feeding mouth in manual...
  • Page 15 “Tools” dialog box This dialog box provides first level help for your Tattoo Rewrite. If your Tattoo Rewrite printer comes with a magnetic encoder option, click on the Encoding Definition button to set your configuration. Refer to Appendix A for further informa- tion on encoding.
  • Page 16: Printing

    Multiple Windows applications (Word - Access - Excel, for instance) come with a printing feature. The follo- wing example depicts card layout and configuration issues. Microsoft® Word Once the Tattoo Rewrite Printer is defined as a default printer: 1. Start Word and go to File, then Page Setup 2.
  • Page 17 Example : Please note that this example is not meant to teach a user how to use Microsoft Word. The only purpose is to explain the relationship bet- ween card design and set- tings of the Tattoo Rewrite printing manager.
  • Page 18 WARNING ! The printing settings are optimized for Evolis-approved cards. These settings can be adjusted in a given range. When using other cards, please test print a few cards for validation purposes or contact Evolis if required. Help is available for all dialog boxes. See the above “Using the online help” section for...
  • Page 19: Maintenance

    Make sure you do not waive your warranty! Failure to observe the maintenance guidelines as detailed in this chapter compromises the warranty of your Tattoo Rewrite printer/print head. Evolis cannot be held liable if the printer faces unapproved maintenance conditions.
  • Page 20 A printer that does not get cleaned despite the cleaning LED notice will start blinking when an addi- tional 100 cards are inserted. The LED starts blinking in the following way: Printer status after processing 600 cards A blinking LED indicates that the printer needs immediate cleaning (within the next 5 cards). Else, the print head warranty is waived.
  • Page 21 3. Remove all remaining cards from the feeder. 4 Take a new cleaning card and load it into the feeder. 5. Place the feeder back in its slot and press the upper part on the feeder until it clicks. 6. Press the control panel push button for a second to start cleaning.
  • Page 22: Cleaning The Print Head

    Cleaning the Print Head When to clean: once a day How to clean: use cleaning swabs The print head is in direct contact with the cards and is cleaned when the inside of the prin- ter is cleaned. Meanwhile, you should clean it once a day using cotton swabs from the UltraClean kit.
  • Page 23: Maintenance Of The Cleaning Roller

    Maintenance of the cleaning roller When to clean: once a day How to clean: use cleaning wipes Your Tattoo printer has a built-in cleaning roller with a sticky surface that captures dust when cards are passed through. This roller is automatically cleaned when the inside of the printer is clea- ned.
  • Page 24: Technical Support

    Chap. 4 Technical Support Evolis wishes to serve its customers in the best possible manner and has issued a comprehensive range of technical support services that can be found in this guide and on www.evolis.com. This section provides first level troubleshooting help for the Tattoo Rewrite printer.
  • Page 25 You can also use the push button to: Set the printer to stand-by Print a test card Run the cleaning feature The status of the LEDs depicts the Tattoo Rewrite operation or the nature of a problem: LED status Meaning Solution or details...
  • Page 26 Card jamming MECHANICAL A mechanical part is damaged FAILURE Press the push button for a second. Call Your Evolis reseller for assistance if the issue remains. The magnetic strip is not properly oriented in the MAGNETIC ENCODING ERROR feeder The encoding method (HICO or LOCO) is inappro- priate.
  • Page 27: Printing And Understanding A Test Card

    Printing and understanding a test card Printing a test card provides technical details about your printer and confirms it is operating as expected. We advise you to print it after installing your printer is installed and to keep it at hand. Printing a test card 1.
  • Page 28: The Printer Does Not Print

    Try to use another cable of the same type 6. Check the driver Make sure that the Tattoo Rewrite printer driver is selected in the Windows settings 7. Check the computer printing settings Make sure the Tattoo Rewrite printer is defined as the default printer.
  • Page 29 Print a test card Refer to the “Printing and understanding a test card” section in this chapter. If no cards can be printed, contact your Evolis reseller for replacing the print head. Printing quality is lower than expected 1. The printing and erasing settings must be updated Low contrast: increase the contrast level in the printer’s driver settings...
  • Page 30: Dealing With Card Jamming

    Clean the print head Refer to the « Maintenance » chapter for further information If the problem lingers after cleaning, contact your Evolis reseller for a new print head Dealing with card jamming Remove the card in the following way: 1.
  • Page 31 Replacing a print head Replacing the print head of a Tattoo Rewrite Printer is a straightforward task that does not require specific tools or fine-tuning. Switch off the printer before replacing the print head. Step 1 – Removing the damaged print head 1.
  • Page 32 See chapter “Maintenance - Cleaning the inside of the printer” to proceed with clea- ning when a print head has been replaced. Once you are done, clean the cleaning roller, then put the cards back. Your Evolis printer is once more ready to customize your cards.
  • Page 33: Customer Service

    *FAQ :: Frequently Asked Questions Contacting an Evolis reseller Please contact an Evolis reseller when you cannot solve a problem on your own. If you do not know any Evolis Reseller, connect to www.evolis.com and send us your request. Evolis will provide you with the contact details of your nearest reseller.
  • Page 34: Technical Datasheet

    Tattoo Rewrite Contactless Printer with contactless smart card coupler - ISO 14443A / Mifare 1 – Clause governing the use of Evolis-approved supplies Subject to observance of maintenance procedures Card types: ISO CR-80 - ISO 7810 (53,98mm x 85,60mm - 3.375" x 2.125") – Maximum printing surface : 48mm x 80mm (1.9”...
  • Page 35: Supplies

    Chap. 6 Supplies Evolis offers a large choice of cards and accessories The following supplies are available from any Evolis reseller. Rewritable plastic cards P/N: C5101 Blank PVC rewritable cards (blue) – 30mil 1 pack of 100 cards P/N: C5103 Blank PVC rewritable cards (blue) with HICO magnetic strip –...
  • Page 36: Magnetic Encoding

    The Tattoo Mag encoder can be configured in high coercivity (HICO) or in low coercivity (LOCO) mode via the Windows driver interface. However, encoders of the Tattoo Rewrite Mag are shipped with a HICO default setting, unless specifically requested when ordering.
  • Page 37 max. max. max. 2. Push down the spring and load up to 100 cards with a thickness of 0,76mm (30mil). 3. Place the feeder back in its slot. Then press the top of the feeder until it clicks. Configuring the Windows Driver The magnetic encoder features must be configured during the Windows driver’s initial setup.
  • Page 38: Cleaning The Magnetic Encoder

    Use cards with magnetic stripes that are compliant to the ISO 7810 and ISO 7811 stan- dards. The magnetic stripe must be molded in the card to guarantee proper operation. Never use cards that come with a glued magnetic stripe Cleaning the magnetic encoder The magnetic encoder head must be cleaned on a regular basis to ensure that data are properly enco- ded on the cards.
  • Page 39: Compliance Statements

    Properly shielded and twisted cables must be used to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause, harmful interference and void the FCC authorization to operate this equipment.

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