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Evolis KU10E User Manual
Evolis KU10E User Manual

Evolis KU10E User Manual

Tattoo2 card printer

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B @ & 9 w f £ ( h V Q R
Tattoo User's Guide part number: KU10E Rev. B0
Evolis Card Printer © September 2007

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Summary of Contents for Evolis KU10E

  • Page 1 B @ & 9 w f £ ( h V Q R Tattoo User’s Guide part number: KU10E Rev. B0 Evolis Card Printer © September 2007...
  • Page 2 Evolis Reseller. The Evolis Reseller will bear the costs of shipping and insuring the printer from the repair location to the address from which the printer was shipped.
  • Page 3 Using these consumables increases the lifespan of your badges and of your Evolis printer. As for all Evolis products, particular care has been used in writing this manual. But if an error has still managed to slip into these pages without our wanting it, please let us know by sending an e-mail to info@evolis.com.
  • Page 4 Install the Evolis printer Setting of parameters Technology and benefits Initial approach Install your printer Error messages and diagnostics Check the items shipped Connect the printer to the main power supply Printer Control panel Stand by Install the ribbons Monochrome or color ribbon...
  • Page 5 Declaration of conformity Printer specifications List of “Evolis Genuine Product” consumables Magnetic encoding ........... . .
  • Page 6 Evolis Tattoo is specially designed for users requiring simplicity and quality of printing for their personalization of badges in monochrome or color.
  • Page 7 I I n n i i t t i i a a l l a a p p p p r r o o a a c c h h Cover lever Card Feeder Detachable output hopper Enables the printer cover to be opened and closed. Control Panel Receives the cards for printing.
  • Page 8 Evolis dealer who will provide you with all necessary assistance. Evolis has paid particular attention to the quality of this shipping material, and we urge you to keep it in a clean, dry space.
  • Page 9 P P r r e e - - i i n n s s t t a a l l l l a a t t i i o o n n a a c c t t i i v v a a t t i i o o n n C C o o n n n n e e c c t t t t h h e e p p r r i i n n t t e e r r t t o o t t h h e e m m a a i i n n p p o o w w e e r r s s u u p p p p l l y y Before installing the printer, please perform the following operations:...
  • Page 10 P P r r i i n n t t e e r r c c o o n n t t r r o o l l p p a a n n e e l l A control panel is available in front of the printer. S S t t a a n n d d b b y y Four lights are associated with symbols indicating the printer activity.
  • Page 11 The Evolis original ribbons are specially designed to guarantee optimum operation of your equipment without any risk of damage. The use of ribbons from any other source than Evolis could seriously damage the print head, consequently entailing the immediate interruption of M M o o n n o o c c h h r r o o m m e e o o r r c c o o l l o o r r r r i i b b b b o o n n the factory warranty.
  • Page 12 I I n n s s t t a a l l l l t t h h e e c c a a r r d d s s T T y y p p e e s s o o f f c c a a r r d d s s I I n n s s t t a a l l l l a a t t i i o o n n i i n n t t h h e e f f e e e e d d e e r r Tattoo supports PVC cards varying in thickness between 0.25 mm (10 mil) and 0.76 mm (30 mil).
  • Page 13 O O t t h h e e r r s s t t a a g g e e s s t t o o t t h h e e i i n n s s t t a a l l l l a a t t i i o o n n You have now completed the installation (material) of your Evolis printer. For the moment, we would...
  • Page 14 Evolis dealer to get the necessary advice and assistance prior to any modification. The Evolis Tattoo driver operates under Windows XP, Server 2003 and Vista 32 and 64-bits. To install your print driver, you will need the CD-Rom ‘Drivers and Documentation’ shipped with your Evolis printer.
  • Page 15 Step 1: Accept the limited warranty conditions Step 2: Make sure the USB cable is disconnected Step 3: Destination location...
  • Page 16 Step 4: USB cable connection Step 5: Printer Detection Click 'next' and/or 'continue' if the following windows appear.
  • Page 17 Step 6: End of the process When the installation process is over, print a test card to make sure your printer operates suitably. You are now ready to use your printer.
  • Page 18 Modification of these parameters by an uninformed user could lead to a poor quality of per- sonalization as well as to hardware damage. So, stay alert and contact your Evolis dealer, who will guide you in adjusting these parameters if applicable.
  • Page 19 Depending on your application, it may be important to define your Evolis printer as a default prin- ting peripheral device. In that event, all your print work (not just cards but office documentation) will be sent to the Evolis printer.
  • Page 20 Please note that this example does not propose to initiate the operator on operating the MS-Word application. Its purpose is simply to establish a relationship between the gra- phics of a card and the parameters of the Evolis printer driver that are necessary for the printing operation.
  • Page 21 N N o o t t i i f f i i c c a a t t i i o o n n o o f f m m e e s s s s a a g g e e s s While the Evolis Tattoo was designed to work independently, keeping your involvement to a minimum, it may nevertheless be useful to become familiar with the main alert messages.
  • Page 22 I I n n t t e e r r p p r r e e t t a a t t i i o o n n o o f f m m e e s s s s a a g g e e s s Consult the following states of the control panel to determine the activity of your Evolis printer or the nature of...
  • Page 23 A mechanical part in the printer is faulty. Press the push button for one second. If the problem persists, call your Evolis reseller for assistance. The orientation of the magnetic ENCODING ERROR track in the feeder is not correct.
  • Page 24 In this chapter, you will find all the information required to perform certain simple procedures that you may be asked to do by your Evolis dealer to provide you with the most effective assistance. Printing a test card gives certain technical information about your printer and confirms its correct working.
  • Page 25 C C l l e e a a n n t t h h e e c c a a r r d d f f e e e e d d m m o o d d u u l l e e The printer is delivered with a 'starter cleaning kit'. Evolis also provides you with the following maintenance items, available under the following reference item: A5011 - UltraClean cleaning kit: Five cleaning cards pre-saturated with 99% isopropyl alcohol.
  • Page 26 To service the printer card feed system, obtain a pre-saturated cleaning card specially designed for the printer. A cleaning kit including samples of these cards is shipped with your Evolis printer. Repeated running of the card in the printer cleans the card feed rollers, the cleaning rollers, the print head and the magnetic head (if your device has one).
  • Page 27 This roller, therefore systematically becomes dirty. This is a sign of its efficacy. If this roller remains clean, we suggest that you check its quality by contacting your Evolis dealer in order to replace it, if applicable.
  • Page 28 3. Clean the roller with a cleaning cloth from your cleaning kit. Eliminate all dust by rubbing the cloth lightly over the entire surface of the roller. 4. When it is dry, replace the roller into the printer, making sure it is properly positioned.
  • Page 29 Proceed as follows: 1. Open the cover and locate the printhead. 2. Take a cotton swab and press the middle of the tube until a click is heard. The cotton becomes saturated with alcohol. 3. Carefully rub the cotton swab from right to left along the print head for a few seconds.
  • Page 30 R R e e p p l l a a c c e e t t h h e e c c l l e e a a n n i i n n g g r r o o l l l l e e r r s s The Evolis printers are designed to offer the user quality of personalization, ease of use and equipment longevity.
  • Page 31 However, it can happen that this head needs to be replaced. Evolis has designed a unique device that allows the user to proceed to this exchange without using any tools by simply following the instruc- tions very carefully.
  • Page 32: Step 2 - Installing The New Print Head

    Step 2 - Installing the new print head 1. Note the code indicated 2. Pick up the new on the white ticket affixed print head and to the print head. You turn it toward will be asked for this you, with the code in Step 3.
  • Page 33: Step 4 - Cleaning The Printer

    Updating the Firmware is a simple operation, but if is not carried out fully, the result can be a disabled. Prior to any update, please contact your Evolis dealer who can advise you as to whether or not it is appropriate to carry out this operation. In general, this type of update is required only in case of a problem or malfunction clearly identified by your Evolis dealer.
  • Page 34 The updating of the print driver is required in order to solve malfunction problems or to benefit of new options. Prior to any update, contact your Evolis dealer who can advise you as to whether or not it is appropriate to carry out this operation.
  • Page 35 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g F F r r e e e e a a c c a a r r d d j j a a m m m m e e d d i i n n t t h h e e p p r r i i n n t t i i n n g g u u n n i i t t In this chapter, you will find out how to resolve certain problems that can arise while you are working.
  • Page 36 N N o o t t h h i i n n g g p p r r i i n n t t s s The following information will help you solve potential print quality problems that can arise when using your printer. If, despite this information, you cannot solve the problem, contact your Evolis dealer. 1. Check your equipment’s power supply Make sure that: The power cord is correctly connected to the printer and to a working outlet.
  • Page 37 If horizontal (white) lines appear on the card, some components of the print head may be dirty or damaged. Clean the print head. Consult the “Maintenance” chapter for more information. If the problem is not solved after cleaning, contact your Evolis reseller for a new print head.
  • Page 38 Evolis will give you the address of the Evolis dealer closest to you. When you call an Evolis dealer, you must be next to your computer and be prepared to provide the following information:...
  • Page 39: End Of Life Product Disposal

    Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause, harm- ful interference and void the FCC authorization to operate this equipment.
  • Page 40 BlackWAX monochrome ribbon (for ABS & special varnished plastic cards) - up to 600 cards / roll. 100-card additional feeder Cleaning kits. Use Evolis Genuine products for best performance and extended lifespan of your printer Printer, print head: 1 year warranty, unlimited number of passes...
  • Page 41 Storage humidity: 20% to 70% non-condensing Operating ventilation: free air 1 Under specific conditions 2 Subject to observance of specific conditions and use of Evolis Genuine Consumables 3 0.25 mm (10 mil) cards must be used only for monochrome printings...
  • Page 42 L L i i s s t t o o f f “ “ E E v v o o l l i i s s G G e e n n u u i i n n e e P P r r o o d d u u c c t t ” ” c c o o n n s s u u m m a a b b l l e e s s L L i i s s t t o o f f P P l l a a s s t t i i c c C C a a r r d d s s Part Number Description...
  • Page 43 M M a a g g n n e e t t i i c c e e n n c c o o d d i i n n g g L L o o c c a a t t i i o o n n o o f f t t h h e e m m a a g g n n e e t t i i c c e e n n c c o o d d e e r r Tattoo printer with a magnetic stripe card encoder is called Tattoo Mag.
  • Page 44 “ “ M M a a g g n n e e t t i i c c E E n n c c o o d d i i n n g g ” ” d d i i a a l l o o g g b b o o x x Track settings allows us to choose the ISO stan- dard required for each track.

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Tattoo2