Evolis Tattoo2 RW User Manual
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Evolis Tattoo2 RW User Manual

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TATToo2 RW
USER GUIDE
Evolis © 2022. All rights reserved.
User-Guide_TTR2_20220601_ENG_C0

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  • Page 1 TATToo2 RW USER GUIDE Evolis © 2022. All rights reserved. User-Guide_TTR2_20220601_ENG_C0...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Copyright and trademarks Warranty Environmental information – recycling of end-of-life products About your new printer Getting started Icons TATToo2 RW 1. GETTING STARTED Unpacking Description of the printer and its functions Installation Connecting The Printer Cards 2. PRINTING...
  • Page 3 Replacing The Cleaning Rollers Replacing The Print Head Updating The Firmware (under Windows) TATToo2 RW Updating The Print Driver Technical support Evolis Partner Network Finding information on myplace.evolis.com 5. DECLARATIoNS oF CoNFoRMITY 6. APPENDIX Encoding options Magnetic strip encoding Contactless Smartcard Encoding...

  • Page 4: Copyright And Trademarks

    Every information contained in this document is subject to change without prior notice. TATToo2 RW Evolis cannot be held liable for any errors that may be found in this document, or for any loss or damage arising accidentally or as a result of dissemination or use of this document.
  • Page 5 Evaluation for apparatus only based on temperate climate condition, therefore it’s the only operating condition applied for the equipment. There may be some potential safety hazard if the equipment is used in tropical climate region. TATToo2 RW Environment • Min/max operating temperature: 15°/30°C •...

  • Page 6: Getting Started

    As with all Evolis products, a great deal of care has been taken over this manual. Should you find an error, however, please let us know by emailing us at info@evolis.com.

  • Page 7: Getting Started Unpacking

    Evolis dealer, who will tell you the procedure to follow. Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry. You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that the printer is returned.

  • Page 8: Description Of The Printer And Its Functions

    DESCRIPTIoN oF THE PRINTER AND ITS FUNCTIoNS TATToo2 RW Cover opening button Card time Control Cover open Card input feeder delay button output hopper No cards Cleaning Control panel...
  • Page 9 TATToo2 RW Thermal print head Magnetic encoder (option) Control button Cleaning rollers Power socket USB socket (standard) RJ45 Ethernet socket (standard) DB-9 connector (option) Identification label...

  • Page 10: Installation

    Connecting The Printer Connection To The Power Supply The printer must be connected to a properly protected and earthed electrical installation. TATToo2 RW FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan. No: Apparatet må tilkoples jordet stikkontakt. SE: Apparaten skall anslutas till jordat uttag.

  • Page 11: Cards

    For optimum quality, the cards used must be ISO 7810 certified. NOTE Use only the card types recommended by Evolis. Do not touch the printable surface of the cards in order to preserve print quality. Do not use cards that have been damaged, folded, embossed or dropped on the floor.
  • Page 12 Loading cards into the card feeder Cards are loaded into the feeder as follows: TATToo2 RW Remove the card feeder from the printer as Insert the cards in the feeder as indicated, Put the feeder back into the printer, pressing shown.
  • Page 13 The printer is supplied with an output hopper with a capacity of 15 x 0.76 mm (30 mil.) cards. This hopper receives the cards once printed and must be fitted to the printer as follows: TATToo2 RW Cards can be collected in two different ways: •...

  • Page 14: Printing

    Inappropriate settings can affect the quality of card customization. It is essential to proceed in stages, changing settings only when you are completely sure. Evolis offers the option to revert to the factory settings at any time if the adjustments made do not give the expected results.
  • Page 15 • Choice of methods for feeding and collecting cards • Card orientation, portrait or landscape • Number of copies * does not apply to rewriteable printers TATToo2 RW “Tools” tab • Setting and testing magnetic encoding options • Test card printing •...

  • Page 16: Printing A Card

    Word ® TATToo2 RW After having set the Evolis printer as the default: Start the MS-Word application Click on the File in the menu bar, then on Page Setup The Paper tab has a Paper Size option, select CR80 Card In the Margins tab, set all margins to ‘0’, then in the Orientation section, select Landscape.

  • Page 17: Connecting To A Network (Ethernet)

    CONNECTING TO A NETWORK (ETHERNET) All Evolis printers have the benefit of a TCP/IP network connection mechanism. This feature is available as standard or as an option, depending on the model in the range. Out of the box, the printer comes configured in DHCP mode (Dynamic Host Configuration Protocol), which means that its IP address is supplied by the network.

  • Page 18: Maintenance

    Particular care must be taken with cleaning. In addition, the use of Evolis High Trust® ribbons ensures that the printer operates properly. Use of ribbons not approved by Evolis may affect the quality and reliability of print jobs, produce low quality printed output and even affect the printer’s operation. The manufacturer’s warranty does not cover physical damage or quality problems caused by using non-Evolis approved ribbons*.

  • Page 19: Routine Printer Cleaning

    If you do not carry out this cleaning at the required times, the print head warranty will cease to be valid. Recommended cleaning cycle: whenever the ribbon is changed TATToo2 RW NOTE Mandatory cleaning cycle: when the cleaning warning is triggered Servicing accessory: cleaning card The printer is fitted with a cleaning warning system that is triggered after the insertion of a certain number of cards (see table below).

  • Page 20: Servicing The Cleaning Roller(S)

    TATToo2 RW open and then close the printer cover. Hold down the control button used cleaning card on the control panel for one is ejected into the output second. Cleaning starts. hopper. Wait for 2 minutes after cleaning before using your printer.
  • Page 21 TATToo2 RW Close the cover. Remove the card feeder Clean the roller with the wipe. Press the card feeder back into from the printer. the printer until it clicks. Wait for 2 minutes after cleaning before using your printer. NOTE...

  • Page 22: Servicing The Print Head

    However, to maintain the original print quality and to absorb surplus ink on the print head, we recommend that you regularly clean the print head TATToo2 RW (whenever the ribbon is changed) using the cotton buds supplied by Evolis. You must also protect the print head and its components from any discharge of static electricity.
  • Page 23 TATToo2 RW Take an Evolis cotton bud and press the middle of the tube until the Open the cover and find the print head. end of the cotton bud is impregnated with alcohol. Gently rub the cotton bud from left to right along the print head for a Close the cover.

  • Page 24: Help

    This section gives a number of suggestions allowing problems that may arise when using your printer to be pinpointed. If you do not manage to solve your problem, this section also explains how to contact Evolis technical support. WARNINGS AND DIAGNoSIS...
  • Page 25 (after 500 cards have been inserted) See “Routine printer cleaning”, page 19 MECHANICAL PROBLEM • Card jammed in the printer. • Mechanical component fault. Press the control button for one second. If the problem persists, contact your Evolis dealer for assistance.
  • Page 26 See “6. Appendix C”, page 41 for more information. Press the control button for one second. The printer restarts the magnetic encoding cycle with a new card. If the problem persists, call your Evolis dealer for assistance. COOLING MODE • The cooling system has been activated.

  • Page 27: Diagnosis Help

    DIAGNoSIS HELP In this section, you will find all the information you need to carry out a few simple checks that you may be asked to run by your Evolis dealer to help you as effectively as possible. Printing A Test Card We recommend that you print a test card to ensure that your printer is working properly.

  • Page 28: Troubleshooting

    TRoUBLESHooTING Do not attempt to use tools or other items to repair your printer in the event of problems, in case major damage is caused. Printing Problems TATToo2 RW No Printing Check the power supply • Check that the power cable is correctly connected both to the printer and to a working mains socket.
  • Page 29 The print head may be damaged • Print a test card. If the test card does not print, contact an Evolis dealer for technical support or visit the website at myplace.evolis.com. TATToo2 RW * does not apply to rewriteable printers...
  • Page 30 • Use of incompatible cards. Check that the cards used match the specifications. We recommend that you obtain your cards from an Evolis dealer. NOTE Use of cards obtained elsewhere is liable to adversely affect print quality and/or damage the print head.
  • Page 31 The type of rewritable cards used may be unsuitable TATToo2 RW • Check that the type of rewritable cards used matches the specifications set out in Appendix A.

  • Page 32: Freeing Jammed Cards

    Press the control button for one second. If the problem TATToo2 RW persists, contact your Evolis dealer for assistance. Do not turn your printer off, as this cancels pending print jobs in the printer’s memory. Remove the card as follows: open the printer cover.

  • Page 33: Replacing The Cleaning Rollers

    Replacing The Cleaning Rollers If the cleaning rollers work less effectively, replace them to avoid dirt accumulating on the print head, resulting in permanent damage. The cleaning roller is available as a consumable from your Evolis dealer. TATToo2 RW open the printer cover.
  • Page 34 TATToo2 RW Put the cards in the card back Put it back in the printer. input feed.

  • Page 35: Replacing The Print Head

    Before doing anything else, please contact your Evolis dealer in order to check the advisability of replacing the print head. The dealer will supply a new print head if need be.
  • Page 36 Step 2 - Installing the new print head TATToo2 RW Note the code shown on the Pick up the new print head and Connect the cable into its Turn the head so that the white label stuck on the print...
  • Page 37 = the print head kit code number that you noted in Step 2. For example, if the print head kit number is 179-004-00048, the command to be entered is: Pkn;179-004-00048 TATToo2 RW If the print head kit number is not entered correctly, printer malfunctions may occur and the warranty may be voided.

  • Page 38: Updating The Firmware (Under Windows)

    Updating the print driver is a task that is required in order to fix malfunctions or gain the benefit of new options. Before any update, please contact your Evolis dealer who will be able to guide you on the advisability or otherwise of carrying out an upgrade.

  • Page 39: Technical Support

    TATToo2 RW If you do not know any Evolis dealers, contact us to have the contact information of the nearest Evolis dealer. When calling an Evolis dealer, make sure to be close to a computer and to provide the following information: •...

  • Page 40: Declarations Of Conformity

    Evolis TATToo2 RW Manufacturer address: 14, avenue de la Fontaine Tattoo2 RW model conforms to the following specifications: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class B digital device. Z.I. Angers Beaucouzé 49070 Beaucouzé, France Supplemental information:...

  • Page 41: Appendix

    Depending on the model, it is possible to install up to three types of encoders in the printer (magnetic strip, contact and contactless smartcards). Magnetic strip encoding A printer fitted with a magnetic encoder works in exactly the same way as a basic card printer. The Evolis encoder encodes the magnetic strips in a single pass then runs a data check.
  • Page 42 Card positioning Magnetic strip cards must be placed in the card feeder so that the magnetic strip is facing upwards as shown below: TATToo2 RW Remove the card feeder from the printer as Lower the spring system as shown and Put the feeder back into the printer, then shown.
  • Page 43 Coercivity sets the magnetic encoding to high (HiCo) or low (LoCo) coercivity. A magnetic strip that is encoded in high coercivity is more resistant to external TATToo2 RW disturbance than a magnetic strip encoded using low coercivity. Direct encoding is used to directly encode one or more magnetic strips from this window simply by selecting them and entering the data to be encoded.

  • Page 44: Contactless Smartcard Encoding

    Evolis printers may be equipped with an encoding device for contactless smartcards (RFID). This consists of an encoding module and sometimes a detachable antenna. Integration of such a module must be carried out by specialist. The Evolis product catalogue has printers equipped with a built-in encoder for contactless chips.
  • Page 45 A card is moved from the feeder towards the antenna and is positioned nearby. The chip is programmed via the computer’s serial (or USB) interface connecting the built-in encoder and the computer. Refer to the Evolis printer Programming Guide for further details on programming contactless smartcards. NOTE...

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