Training Offerings; Training Overview; Certification Process - Canon Color imageRUNNER C5185 Series Service Manual

In addition, computer skills and working knowledge in the following areas may
also be helpful:
•
Other computer platforms (mainframe and UNIX)
•
Networking
•
Basic electronics
Education/Training, (listed in preferred order), of a successful Canon
dealership SE are:
•
Novell CNA or Novell CNE / Microsoft MCSE certification
•
A Canon copier Service Technician with two years of experience
centered on connectivity products
A degree in computer science, engineering, or a computer technician with two
years of experience is required in the above areas.
B. Training Offerings

1. Training Overview

The Color imageRUNNER C5180 Series of devices, which includes the
C5185/C5185i/C5180/C5180i/C4580/C4580i/C4080/C4080i, are designed
to address the business color needs of mid-high-volume printing
environments.
increase the overall durability, reliability, and performance.
The Technical Training Program is a blended learning course.
program consists of two integral components: an online course and a
classroom course. The goal behind a blended approach is to leverage the
advantages of the eLearning Center to complement the classroom training
approach and deliver training in the most efficient and effective way
possible.

2. Certification Process

This course will also be segmented into two distinct phases. Phase 1
being an online (update) certification course for Color imageRUNNER
C3200 Series trained technicians. Phase 2 will utilize the blended training
model (online modules that blends to a hands-on classroom experience),
and replace the existing Color imageRUNNER C3200 classroom course.
Successful completion of one of these is required to sell this product.
The phases will be presented as follows:
Color imageRUNNER C5180 Series (Phase 1)
•
This phase of the Technical Training Course is designed for those
technicians that have successfully completed the Color imageRUNNER
3200 Training Program.
•
This module consists of 12 modules that will highlight the differences
between the Color imageRUNNER C3200 Series and the C5180
Series. Technicians must successfully complete an assessment to
receive certification for the Color imageRUNNER C5180 Series
devices.
Color imageRUNNER C5185/C4580/C4080 Series Service Guide
Rev. 3
Color imageRUNNER C5185/C4580/C4080 Series Service Guide
The units incorporate a number of enhancements to
The
April 2008
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