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A. WARRANTY
For a copy of the manufacturer's commercial warranty bond covering your particular dryer(s), contact the
distributor from whom you purchased the equipment. If the distributor cannot be contacted or is unknown,
warranty information can be obtained from Continental Girbau, Inc.
NOTE: Whenever contacting Continental Girbau, Inc.
sure to have the dryer's model number and serial number available so that your inquiry can
be handled in an expeditious manner.
B. RETURNING WARRANTY PARTS
CGI's normal procedure is to have our distributors return ALL failed warranty items for evaluation and subsequent
credit, replacement or warranty rejection depending on the case. ALL warranty claims are to be submitted on
a Material Return Tag to the CGI warranty parts department. This claim must include the following items to be
processed:
1. Dryer serial number.
2. Dryer model number.
3. Part number of item in question.
4. Dryer installation date.
5. Detailed report on failure of the item.
6. Date code of item if one (1) exists.
7. CGI acknowledgment or invoice number, on which the replacement part was purchased, must be provided.
8. The company returning the part(s) must clearly note the complete company name and address on the
outside of the package.
9. ALL returns must be properly packaged to insure that they are not damaged in transit. Damage claims
are the responsibility of the shipper.
10. ALL returns should be shipped to Continental Girbau, Inc.
a proof of delivery can be obtained by the sender.
SECTION V
WARRANTY INFORMATION
40
®
at (920) 231-8222.
®
for warranty or warranty information, be
®
in such a manner that they are insured and
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