Troubleshooting - HP ProCurve 5400zl Installation And Getting Started Manual

Troubleshooting

This chapter describes how to troubleshoot your 5400zl switches. Note that
this document describes troubleshooting mostly from a hardware perspective.
You can perform more in-depth troubleshooting using the software tools
available with the switch, including the full-featured console interface, the
built-in web browser interface, and ProCurve Manager, the SNMP-based
network management tool. For more information, see the chapter "Trouble-
shooting" in the Management and Configuration Guide, which is on the
ProCurve Web site at www.procurve.com/manuals. To display the list of down-
loadable manuals, click on the following link:
(You may want to bookmark this Web page for easy access in the future.)
This chapter describes the following:
■
■
■
■
■
■
■
HP ProCurve 5400zl Switches.
basic troubleshooting tips
diagnosing with the LEDs
Proactive Networking tools
hardware diagnostic tests
restoring the factory default configuration
downloading new code
HP Customer Support Services
(page 5-2)
(page 5-4)
(page 5-9)
(page 5-10)
(page
(page 5-14)
(page 5-14)
5
5-13)
5-1