Brother MFC-9840CDW User Manual page 151

Error Message Cause
The machine is out of paper or
No Paper
paper is not properly loaded in the
paper tray.
No Response/Busy The number you dialled does not
answer or is busy.
The paper tray is not completely
No Tray
closed.
The waste toner box is not
No Waste Toner
installed.
You tried to access a One-Touch
Not Registered
or Speed Dial number that is not
programmed.
The machine's memory is full.
Out of Memory
The machine has a mechanical
Print Unable XX
problem.
(XX=Error Code)
Protected Device The protect switch of the USB
flash memory drive is On.
Troubleshooting and routine maintenance
Action
Do one of the following:
Refill the paper in the paper tray or MP tray.
Remove the paper and load it again.
Verify the number and try again.
Close the paper tray properly.
Install the waste toner box. (See Replacing the
waste toner box on page 193.)
-
Set up the One Touch or Speed Dial number.
(See Storing one-touch dial
numbers on page 62 and Storing speed-dial
numbers on page 63.)
Fax sending or copy operation in progress
Do one of the following:
Press Mono Start or Colour Start to send
or copy the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See Out of
memory message on page 44 or page 89.)
Print operation in process
Do one of the following:
Reduce print resolution. (See Advanced tab
in the Software User's Guide on the
CD-ROM.)
Clear the faxes from the memory. (See Out
of memory message on page 89.)
'
Turn off the machine s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try to print, copy or scan again. The machine can
be turned off for up to 60 hours without losing
faxes stored in the memory. (See Checking if the
machine has faxes in its memory on page 144.)
Turn off the protect switch of the USB flash
memory drive.
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