Document Jams - Brother MFC-9840CDW User Manual

Note
If there is an error message on the
machine's LCD after the faxes have been
sent, disconnect the machine from the
power source for several minutes, and
then reconnect it.
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes up to 60 hours if
there is a power failure.

Document jams

If the document is jammed, follow the steps
below.
Document is jammed in the top of the
ADF unit
The document may get jammed if it is not
inserted or fed properly, or if it is too long.
Follow the steps below to clear a document
jam.
a
Take out any paper from the ADF that is
not jammed.
b
Open the ADF cover.
c
Pull the jammed document out to the
left.
d
Close the ADF cover.
e
Press Stop/Exit.
Troubleshooting and routine maintenance
Document is jammed under the
document cover
a
Take out any paper from the ADF that is
not jammed.
b
Lift the document cover.
c
Pull the jammed document out to the
right.
C
d
Close the document cover.
e
Press Stop/Exit.
C
Document is jammed at the output
tray
a
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.
C
C
C
145