Riso 390 User Manual page 113

Problem
An error indication does not
disappear even though
consumables (ink, master roll) are
set.
The Master Disposal Box cannot be
removed.
There is no image on copies.
Portion on copies is missing.
Cause
The consumables (ink, master roll)
have not been correctly set.
The Ink Cartridge does not contain
ink information.
The master roll does not contain
master information.
The Master Disposal Box lever is
locked.
The original is placed face up.
A foreign object may exist on the
master.
• The paper size placed on the
Paper Feed Tray was not the
same as the size of the original at
the time of the master-making
process.
• The Feed Tray Paper Guides
were not fit to the width of paper at
the time of the master-making
process.
Troubleshooting
Action
After inserting the Ink Cartridge, turn
it clockwise ( ) to lock. Or set the
Ink Cartridge again.
p.86
Set a master roll so that the
mark comes to the left, and set the
Master Making Unit.
p.88
Do not remove the label attached on
the Ink Cartridge outlet section. If
you did so, set a new Ink Cartridge.
p.86
Do not remove the section from
the master core. If you did so, set a
new master roll.
p.88
Slide the Master Disposal Box lever
to the right to unlock.
If the Master Disposal Box is
padlocked, contact the administrator
to release the padlock.
p.91
Place the original face down. (This is
also true for the ADF unit)
Pull out the Print Drum (Cylinder)
and check if any object exists on the
master.
If a foreign object exists between the
master and the drum (cylinder),
remove the master. Then set the
drum (cylinder) and perform the
master-making operation again.
p.101
A master is made according to the
size of paper placed on the Paper
Feed Tray; namely the width of the
Feed Tray Paper Guides and the
length of paper. If the size of paper
placed on the tray is smaller than the
size of the original, a master is not
made for the entire original. Set the
same size of paper on the tray as the
original and perform the master-
making operation.
Troubleshooting Tips 111