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11. Help
The
icon is not scrolling during charge
•
Bad battery contact – move the handset slightly.
•
Dirty contact – Clean the battery contact with a cloth moistened with alcohol.
•
Battery is full – no need to charge.
No dialling tone
•
No power – check the connections. Reset the phone: unplug and plug back in the
electrical outlet.
•
Batteries are empty – charge the batteries for at least 24 hours.
•
You are too far from the base – move closer to the base.
•
Wrong line cable – use the line cable provided.
Poor audio quality
•
The base is too close to electrical appliances, reinforced concrete walls or metal
doorframes – move the base at least 3 feet away away from any electrical appliances.
The
icon is blinking or has disappeared
•
Handset is not registered to the base – register the handset to the base.
•
You are too far from the base – move closer to the base.
No ring tone
•
The ring tone is deactivated.
•
Increase the volume.
Caller ID service does not work
•
Check your subscription with your network operator.
A phonebook entry cannot be stored
•
The phonebook is full. Delete an entry to free memory.
No display
•
Try recharging or replacing the batteries.
•
Try disconnecting and connecting the base power supply.
•
If the LED is not lit up, then try disconnecting and connecting the base power supply.
Unable to register another handset
•
Maximum number of 4 handsets has been reached.
•
The display shows Searching. You must unregister a handset in order to register a new
one.
Noise interference on your radio or television
•
Your base or charger may be too close. Move it as far away as possible.
Answering machine does not record messages
•
Switch the answering machine ON.
•
The memory may be full. If so, you will need to delete some messages.
•
Answer mode may be set to Answer only.
•
Change the mode to Record also.
42
Help
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