Technology; Programming - Samsung OfficeServ 7030 General Description Manual

1.3 TECHNOLOGY

MEMORY
The system operates using stored program control. This program is stored on a NAND Flash memory. The memo-
ry also provides space for a backup customer database and approximately 14 hours of voicemail storage. The cus-
tomer database is stored indefinitely in NAND Flash. Call Logs, Alarms, UCD call statistics, program logs and traf-
fic reports are stored in NAND flash. No on/off battery switch is required for the OfficeServ 7030 main unit.
MICROPROCESSORS
OfficeServ 7030 uses distributed processing. The primary processor operates at a clock speed of 375 MHz. This
provides all the main processing necessary for the system. The tertiary level of processing is done in the keysets.
The digital keysets use a Hitachi H8 processor for data communication within the system.

1.4 PROGRAMMING

The OfficeServ 7030 is a self-configuring system. This means that immediately after applying power, the
OfficeServ 7030 reads the types and locations of all installed interface cards and keysets and assigns default data
to them. This data provides for system operation within a few minutes after applying power. All trunks and sta-
tions are assigned three digit numbers according to the default numbering plan. This numbering plan is flexible
and may be changed to suit customer requirements. The installing technician customizes this default data to
meet the end user's requirements. The system comes up default in a 4 CO line by 8 station squared configuration,
with Caller ID enabled and 2 ports of voicemail/auto attendant. Voicemail ports require a license key.
The OfficeServ 7030 provides two methods to program the system from a personal computer. Access the system's
embedded Device Manager programming interface using Internet Explorer 6.0 or higher for convenient web
based access to the telephone and voice mail systems. Another method is to use the stand alone proprietary ver-
sion of Device Manager application running on any PC that meets the minimum requirements. Both methods
allow programming from anywhere in the world provided there is a LAN/WAN or modem connection.
Device Manager permits a technican to access the phone system, modify the customer database, or download
(save) the entire customer database to a file. This file can be saved as a back up and can be uploaded when
required to restore the database. The DM can also be used to view the customer database offline, and to send new
loads of software upgrades to the media card in a live system.
The system also can be programmed from any IP or digital two line display keyset without interrupting system
operation. There are three levels of programming: technician, customer, and station. The technician level has
access to all programs and can allow the customer access to system programs as needed. Technician and cus-
tomer access levels are controlled by a different security pass codes and access procedure.
1.7