Call Pickup allows you to pick up incoming calls within your own group. A "group" is defined by your
system administrator and typically limited to a neighboring offices or cubes within "ringing range" of
each other. Activate call pickup so that an incoming call delivered to another extension in your group
rings on your extension.
Pick-up the handset.
Press the more key one time.
Press the Pickup key. The call now rings on your phone.
Press the answer key and you will be connected to the call.
Group Pickup (Optional)
You can answer a call to your extension outside your call group.
As a phone rings at an extension outside of your call group, press a Line button.
Press the More key one time.
Press the GPickup key.
Dial the desired call pickup group number.
Answer the incoming call that is redirected to your phone.
Redial the Last Number Called
Redialing the most recently dialed number.
Lift the handset and press the Redial soft key.
Note: You can also press the Redial soft key to activate the speakerphone and redial the last number
UMR Information Technology
Quick Start Guide: Cisco 7940/7960 IP Telephone – 9