Call Forwarding; Account Codes; Quick Dial Calling Features; Call Return - Cisco SPA500 Series User Manual

Account Codes

• If account codes are enabled on your phone, you will be
prompted to enter a non-validated code after dialing the
desired number.
Quick Dial Calling
Features

Call Forwarding

Forward all incoming calls to another number or voice mail,
forward calls only when your line is busy, or when calls go
unanswered. As part of your business continuity plan, have
Call Forwarding Not Reachable feature set to automatically
forward all calls if something prevents calls from completing,
(e.g. power failure or loss of Internet connectivity).
Activate Call Forwarding
1. Lift handset. Press the
2. Enter phone number to which calls will be forwarded.
(Or forward to Voicemail)
3. Replace handset. The service is on.
Call Forwarding
All Calls
All Calls to Voicemail
When Busy
Busy to Voicemail
When No Answer to Voicemail
Not Reachable
(for business continuity plan –
requires set up)
Check Not Reachable status
Deactivate Call Forwarding
1. 1. Lift handset. Press the
.
below)
2. Replace handset. The service is off.

Call Return

TelNet Worldwide, Inc. • telnetww.com • (800) 508-1254
Cisco SPA500 Series
User Guide
+ code
✱
(see chart below).
Activate Deactivate
✱72 ✱73
#72
✱21
✱90 ✱91
#40
✱40
#41
✱41
✱94 ✱95
✱63✱
+ code or # + code
✱
(see chart
1. Lift handset. Press ✱69.
2. The system announces the last incoming phone
number.
3. Press 1 to activate/dial the last incoming number.

Call Waiting

Be notified of other calls coming in while you are on the line.
Activate Call Waiting for All Calls
43.
1. Lift handset. Press
✱
The Call Waiting service is turned on for all calls.
Deactivate Call Waiting for All Calls
#43.
1. Lift handset. Press
The Call Waiting service is turned off for all calls.
Cancel Call Waiting for a Single Call
1. Lift handset. Press 70.
✱
The Call Waiting service is turned off so that you can make an
uninterrupted phone call. The Call Waiting service will be back on
after the next outgoing phone call.

Directed Call Pickup

Intercept or pick up a call coming in on another phone in your
call pickup group.
1. Press the right navigation button, followed by the
softkey. (or, lift handset and press
2. Enter the extension of the phone that is ringing and
then press the # key.
The call will be redirected to your extension and you will be
connected to the call.

Last Number Redial

66.
1. Lift handset. Press
✱
The last outgoing phone number is redialed.

No Answer Timer

Change the number of rings before a call goes to voicemail
1. Lift handset. Press 610.
✱
2. Follow prompts to set number of rings.
Cisco-SPA500-series-220126-UG
pckup
97. )
✱
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