Ivr Configure Example - ATCOM IP-PBX series Quick Start Manual

IVR Configure Example

Target: The IP-0X has four analog ports. Anyone who dials to these ports will hear a company
welcome voice. The caller can dial the extension to reach the one he wants to call.
Step1: Record the welcome prompt
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Step2: Create a new Voice Menu
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Step3: Point the incoming calling rule to voice menu
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VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
VoiceMenu prompts:
Click Record a New Voice prompt
Enter the filename "welcome" and my extension "6001".
Click Record
Extension 6001 rings and answer the call then record the welcome prompt
"Welcome to ATCOM, please dial the extensions".
Hung up the call.
Voice Menu:
Create New VoiceMenu
Enter the VoiceMenu Name "WelcomeATCOM",Enter the extension "7001",Enable
"Allow dialing other Extensions", Add a New step "Answer", Add a second New step
"BackGround record/welcome",
Save the Voice Menu.
Incoming Calling Rule:
Create A New Incoming Rule
Trunk select Port1,2,3,4. Time Interval choose "None". Pattern set to "S". and then
set destination to "Voicemenu -- WelcomeATCOM"
Save the Incoming Rule