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ATCOM IPPBX IP04 Product Manual

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Figure: ATCOM IPPBX IP04
®
ATCOM
IPPBX IP04
Product Guide
Version: 1.0
2010-05-10

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  • Page 1 Figure: ATCOM IPPBX IP04 ® ATCOM IPPBX IP04 Product Guide Version: 1.0 2010-05-10...

  • Page 2: Table Of Contents

    Content CONTACT ATCOM ..........................3 CHAPTER 1 THE INTRODUCTION OF IP04.................... 4 CHAPTER 2 ACCESS TO THE IP04 ......................7 2.1 W ......................7 CCESS BY ROWSER 2.2 SSH A .......................... 8 CCESS BY UTTY 2.3 A IP A ..................9...
  • Page 3 ....................52 OW TO ALL THROUGH RUNK 4.5.1 Call from IP04 to IP08 ......................52 4.5.2 Call from IP08 to IP04 ......................55 4.6 H IP04 ..............57 OW TO RANSFER ILES BETWEEN INDOWS CHAPTER 5 REFERENCE ........................59 www.atcom.cn...

  • Page 4: Contact Atcom

    Contact ATCOM The Introduction of ATCOM Founded in 1998, ATCOM technology has been always endeavoring in the R&D and manufacturing of the internet communication terminals. The product line of ATCOM includes IP Phone, USB Phone, IP PBX, VoIP gateway and Asterisk Card.

  • Page 5: Chapter 1 The Introduction Of Ip04

    20 concurrent calls Applications SOHO/SMB telephony system Hosted service FAX terminal IVR system Interface 1 * RJ45 port 1 * Power port 1 * MMC/SD slot 4 * RJ11 port (FXS/FXO interchangeable) 4 * Single port FXO/FXS module slot www.atcom.cn...
  • Page 6 Measurement and Weight Inner box 225 * 120 * 30mm G.W./unit 0.765KG Carton MEAS 456 * 442 * 362 mm Units per Carton 21 units/ CTN G.W./CTN 18 KG/CTN Package Item Quantity IP04 RS232 module Power Adapter Manual (disk) www.atcom.cn...
  • Page 7 For the usage of IP04 in VoIP field, you can refer to the following network topology. www.atcom.cn...

  • Page 8: Chapter 2 Access To The Ip04

    IP address of IP04 WAN port (the default IP address is 192.168.1.100). You would better use Firefox instead of IE, because there are compatible issues. Then input the default Username: admin; Password: atcom (the password of old version is mysecret) in the presented screen like the following: When you login successfully, you can get the configuration web page as below: www.atcom.cn...

  • Page 9: Ssh Access By Putty

    Port textbox, click the SSH Connection type, then click open button. Please refer to the following screen: 2) Please input username: root, and the default password: 12xerXes16 in the following screen, you can access to IP04 successfully. www.atcom.cn...

  • Page 10: Access By Browser With Fallback Ip Address

    If you do not have network connection between IP04 and PC, you can try to access to IP04 by console port. Please try to do as the following steps: 1. Please connect the console port of IP04 to your PC’s console port with RS232 console cable, you can refer to the following illustration: www.atcom.cn...
  • Page 11 By this way, the IP address you set for IP-04 is temporary, it will recover to the original default IP address after rebooting. If you want to give a static and permanent IP address for IP-04, you can try to set it in web GUI, for detail steps please refer to chapter 3. www.atcom.cn...

  • Page 12: Chapter 3 Configure Ip04 By Web Gui

    To receive calls from PSTN and make calls to the outside world, you have to use trunk. Please select the Trunks option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 13: Create Analog Trunks

    Here I use the trunk2 as my trunk name. For the advanced options, you can put your cursor on the label, you can get the information of the parameter, customers have to set these parameters according to your service provider and your need. www.atcom.cn...

  • Page 14: Voip Trunks

    Outgoing calling rules is used to route an outgoing call, when you make an external call, which trunk and what dial-pattern the call used are configured in outgoing calling rules. Please select the Outgoing Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...
  • Page 15 The way of outgoing calling rules works: Every time you dial a number, asterisk will do the following in strict order: • Examine the number you dialed. • Compare the number with the pattern that you have defined in your first outgoing rule and if www.atcom.cn...

  • Page 16: Dial Plans

    3.6.1 Create SIP/IAX User Click on Create New User button on the illustration above, the following screen is where you create and set up user: www.atcom.cn...

  • Page 17: Create Analog User

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 3.6.2 Create Analog User Click on Create New User button, the following screen is where you create and set up user: www.atcom.cn...
  • Page 18 Attension: in the textbox of Extension, the value you set is limited to a range, you can adjust the range in the following screen to meet your requirement. Please select the Options option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 19: Ring Groups

    Please select the Ring Groups option from the vertical menu on the left of the main page, then you can get the following screen: Click on New RingGroup button on the illustration above, the following screen is where you create and set up ring group: www.atcom.cn...

  • Page 20: Call Queues

    Please select the Call Queues option from the vertical menu on the left of the main page, then you can get the following screen: Click on Create New Queue button on the illustration above, the following screen is where you www.atcom.cn...

  • Page 21: Voice Menus

    The system should allow callers to make the selection according to the voice menu. Please select the Voice Menus option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 22: Time Intervals

    Time Intervals defines ranges of working time that will be used by call routing features. Please select the Time Intervals option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 23: Incoming Calling Rules

    Please select the Incoming Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Incoming Rule button on the illustration above, the following screen is where you create and set up time interval: www.atcom.cn...

  • Page 24: Voicemail

    Please select the Voicemail option from the vertical menu on the left of the main page, then you can get the following screen: Click on General Settings button on the illustration above. You can see the following screen: www.atcom.cn...
  • Page 25 You can get information of parameters by putting your cursor on the label. If you want to set voicemail function for the user, you have to enable voicemail component when you set up a user. Please refer to the following illustration: www.atcom.cn...

  • Page 26: Conferencing

    Please select the Conferencing option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Conference Bridge button on the illustration above. Below is what my conference configuration page looks like: www.atcom.cn...

  • Page 27: Follow Me

    If A calls B, B does not answer, the call will be transferred to C who is set up in follow me. Please select the Follow Me option from the vertical menu on the left, then you can get the following screen: You can choose user for which you want to setup follow me function, Here taking the user 6006 www.atcom.cn...
  • Page 28 Click on Dial Local Extension and select 6001. Click on Add button and click on Apply Changes button in up right corner of the main page. Through the above settings, someone calls 6006, but 6006 does not answer, the call will be transferred to 6001 automatically. www.atcom.cn...

  • Page 29: Voicemail Groups

    From the above settings, I can dial 6600 to leave message for user 6005 and 6006. 3.16 Voice Menu Prompts This component is used for recording custom voice menu. Please select the Voice Menu Prompts option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...
  • Page 30 Click on Record button, the asterisk will call to 6001, 6001 will show like the following: Click on Answer button, then you call speak and start to record what you say. The following illustration will be presented after you click on the Answer button. www.atcom.cn...

  • Page 31: System Info

    3.17 System Info From this component, you can easily get the basic system information, it includes: General Information: The latest version of IP04 is voiptel_ce_ip04-0.3.6. You can see the version that you are using from Version Details in the above illustration. www.atcom.cn...
  • Page 32 Network Information: Disk Usage Information: Memory Usage Information: www.atcom.cn...

  • Page 33: Backup

    Click on Create New Backup button on the illustration above, you can get the following illustration: File Name: give a file name for the backed up file. Click on Backup button, once the backup process is completed, you will see a screen with the backup filename displayed in illustration below. www.atcom.cn...

  • Page 34: Active Channels

    Here my IP04 is using 2,3,4 channels, so I get the following information : 3.20 Options This component is used for administrator to manage the system, it includes the following modules: General Preferences Language Change Password Factory Reset Reboot Advanced Options www.atcom.cn...
  • Page 35 After inputting your new password, please click on Update button, then click on Apply Changes button on the up right corner of the main page. Factory Reset: it will help you to recover to the default factory settings. Click on Factory Reset button, the following illustration will be presented below: www.atcom.cn...
  • Page 36 Show Advanced Options in the following illustration: After click on Show Advanced Options in the illustration above, you can see the advanced options in the vertical menu on the left of the main page like the following: www.atcom.cn...

  • Page 37: Asterisk Logs

    Here I need to see the asterisk log of April 21 ,2010, I click on 21 in the date table, I get the following screen: I click on Go button, then I get the log in the following screen: www.atcom.cn...

  • Page 38: Bulk Add

    After click on OptionsAdvanced OptionsShow Advanced Options, please select the File Editor option from the vertical menu on the left, then you can get the following screen: From the drop-down list of config files, you can select the file you want to edit or read. www.atcom.cn...

  • Page 39: Asterisk Cli

    These are some of the available CLI commands that can be executed from the console, you can input the asterisk CLI commands from the web page directly. After click on OptionsAdvanced OptionsShow Advanced Options, please select the Asterisk CLI option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 40: Network Settings

    3. DHCP: no: IP04 will use the static IP address set below. If you want to get static and permanent IP address, please do not select “yes”, after configure other parameters, please click “save” in the bottom of your page to save your setting. www.atcom.cn...

  • Page 41: Firmware Update

    3.26.1 Download the Latest Firmware File and Set up TFTP Server. 1) Download the md5 file from http://www.atcom.cn/downloads/IPPBX/Firmware/IP04-v0.3.6-100506.md5, then put it in your TFTP server root directory. 2) Run your TFTP server, and I set up it like the following: “E:\upgrade”...

  • Page 42: Call Detail Records

    You can click on the prev to look up the last page for call record, and click on the next to look up the next page for call record, you can also set the value from the drop-down list of view which means how many calls will be displayed in one page. www.atcom.cn...

  • Page 43: Chapter 4 An Application Case Of Ip04

    5) User 6001 and 6030 can call each other through VoIP trunk, although they are registered to different IP PBX. 6) User 6020, 6005 and 6001 can call each other directly, although they are not in the same network segment. www.atcom.cn...

  • Page 44: How To Make Internal Calls Through Ip04

    Address of IP04 (the default IP address is 192.168.1.100), then you can get the following screen: Please input the default Username: admin; Password: atcom in the presented screen above. When you login successfully, you can get the configuration web page as below: 4.1.2 Add up Users from Web Page of IP04...
  • Page 45 At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 3) Add up an Analog user 6005 After logging into the web page of IP04, please click on Users Create New User, I add a user 6005 like the following: www.atcom.cn...

  • Page 46: Register A Sip User 6001 In At610

    1 in which port the analog phone plugs. 4.1.3 Register a SIP user 6001 in AT610 After logging into the web page of IP Phone AT-610, please select VOIP option, I register the 6001 as the following illustration: www.atcom.cn...

  • Page 47: How To Make A Call To 0Utside Through Pstn

    After logging into the web page of IP04, please click on Trunks Analog Trunks, I configure an analog trunk like the following: At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 48: Create An Outgoing Calling Rule

    After logging into the web page of IP04, please click on Dial Plans New DialPlan, I configure a dial plan like the following: At last, please click on Save button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 49: Create A User

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 4.3.3 Create a Voice Menu After logging into the web page of IP04, please click on Voice Menus Create New VoiceMenu, I create a voice menu like the following: www.atcom.cn...

  • Page 50: How To Call Each Other Directly From Different Network Segment

    From the web page of your router, please configure the IP address, subnet mask and default gateway of WAN port, I configured a static IP Address 172.16.1.1; Subnet Mask: 255.255.0.0; Default Gateway: 172.16.1.254. You can refer to the following: www.atcom.cn...
  • Page 51 From the web page of your router, please configure the IP address, subnet mask and DHCP, I configure them like the following: From the webpage of your router, please configure port range forwarding like the following: www.atcom.cn...
  • Page 52 After logging into web page of IP Phone AT-620, please select Network option to enter the screen of configuring IP Address. I set up a static IP Address: 172.16.1.2; Netmask: 255.255.0.0; Gateway: 172.16.1.254. After finishing the configuration, please click on the Apply button. You www.atcom.cn...

  • Page 53: How To Call Through Voip Trunk

    Now you can call each other among 6020,6001 and 6005 directly. 4.5 How to Call through VoIP Trunk 4.5.1 Call from IP04 to IP08 In order to call from IP04 to IP08, I will create a SIP user in IP08 for the SIP trunk in IP04, create www.atcom.cn...
  • Page 54 Add a SIP user 6030 in IP08 for AT-620, the way is the same as adding 6035. 2) Add a VoIP trunk in IP04, after logging into the webpage of IP04, please click on TrunksVOIP TrunksNew SIP/IAX Trunk, I configure a SIP trunk1 like the following: www.atcom.cn...
  • Page 55 After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. Create an outgoing calling rule in IP04, after logging into the webpage of IP04, please click on Outgoing Calling RulesNew Calling Rule, I configure an outgoing2 rule like the following: www.atcom.cn...

  • Page 56: Call From Ip08 To Ip04

    SIP trunk, an outgoing call rule and a dial plan in IP08. 1） Add a user 6008 in IP04 Add a SIP user: 6008, after logging into the web page of IP04, please click on Users Create New User, I add a user 6008 like the following: www.atcom.cn...
  • Page 57 TrunksNew SIP/IAX Trunk, I configure a SIP trunk like the following: After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. 3) Create an outgoing calling rule in IP08 www.atcom.cn...

  • Page 58: How To Transfer Files Between Windows Pc And Ip04

    4.6 How to Transfer Files between Windows PC and IP04 Using WinSCP software, it is the most convenient way to transfer files between windows PC and IP04. Open your WinSCP software，enter the IP Address, username, password of IP04 like the following screen: www.atcom.cn...
  • Page 59 If you want to transfer a file from windows PC to IP04, you just need to choose the file and drag it to the directory of IP04, at last, click on copy button in the popping-up screen like the following: www.atcom.cn...

  • Page 60: Chapter 5 Reference

    Chapter 5 Reference http://atcom.cn/download.html http://www.asteriskguru.com/ http://www.openippbx.org/index.php?title=Main_Page http://www.atcom.cn/ www.atcom.cn...

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