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ATCOM IPPBX IP08 Product Manual

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Figure: ATCOM IPPBX IP08
®
ATCOM
IPPBX IP08
Product Guide
Version: 1.0
2010-05-10

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  • Page 1 Figure: ATCOM IPPBX IP08 ® ATCOM IPPBX IP08 Product Guide Version: 1.0 2010-05-10...

  • Page 2: Table Of Contents

    Content CONTACT ATCOM ..........................3 CHAPTER 1 THE INTRODUCTION OF IP08.................... 4 CHAPTER 2 ACCESS TO THE IP08 ......................7 2.1 W ......................7 CCESS BY ROWSER 2.2 SSH A .......................... 8 CCESS BY UTTY 2.3 A IP A ................... 10...
  • Page 3 ....................55 OW TO ALL THROUGH RUNK 4.5.1 Call from IP08 to IP04 ......................55 4.5.2 Call from IP04 to IP08 ......................58 4.6 H IP08 ..............61 OW TO RANSFER ILES BETWEEN INDOWS CHAPTER 5 REFERENCE ........................63 www.atcom.cn...

  • Page 4: Contact Atcom

    Contact ATCOM The Introduction of ATCOM Founded in 1998, ATCOM technology has been always endeavoring in the R&D and manufacturing of the internet communication terminals. The product line of ATCOM includes IP Phone, USB Phone, IP PBX, VoIP gateway and Asterisk Card.

  • Page 5: Chapter 1 The Introduction Of Ip08

    SOHO/SMB telephony system Hosted service FAX terminal IVR system Interface 2 * RJ45 port 1 * Power port 1 * MMC/SD slot 8 * RJ11 port (FXS/FXO interchangeable) 4 * Dual port FXO/FXS module slot 1 * USB port www.atcom.cn...
  • Page 6 Measurement and Weight Inner box 225 * 120 * 30mm G.W./unit 0.79KG Carton MEAS 456 * 442 * 362 mm Units per Carton 21 units/ CTN G.W./CTN 18 KG/CTN Package Item Quantity IP08 RS232 module Power Adapter Manual (disk) www.atcom.cn...
  • Page 7 For the usage of IP08 in VoIP field, you can refer to the following network topology. www.atcom.cn...

  • Page 8: Chapter 2 Access To The Ip08

    IP address of IP08 WAN port (the default IP address is 192.168.1.100). You would better use Firefox instead of IE, because there are compatible issues. Then input the default Username: admin; Password: atcom (the password of old version is mysecret) in the presented screen like the following: When you login successfully, you can get the configuration web page as below: www.atcom.cn...

  • Page 9: Ssh Access By Putty

    Port textbox, click the SSH Connection type, then click open button. Please refer to the following screen: 2) Please input username: root, and the default password: 12xerXes16 in the following screen, you can access to IP08 successfully. www.atcom.cn...
  • Page 10 When you log into IP08 successfully, you can get the following illustration: www.atcom.cn...

  • Page 11: Access By Browser With Fallback Ip Address

    1. Please connect the console port of IP08 to your PC’s console port with RS232 console cable, you can refer to the following illustration: 2. Please run your Hyper Terminal, and set up the console port like the following: Bits per second: 115200 Data bits : 8 Parity: None Stop bits: 1 Flow control: None www.atcom.cn...
  • Page 12 By this way, the IP address you set for IP-08 is temporary, it will recover to the original default IP address after rebooting. If you want to give a static and permanent IP address for IP-08, you can try to set it in web GUI, for detail steps please refer to chapter 3. www.atcom.cn...

  • Page 13: Chapter 3 Configure Ip08 By Web Gui

    To receive calls from PSTN and make calls to the outside world, you have to use trunk. Please select the Trunks option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 14: Create Analog Trunks

    Here I use the trunk2 as my trunk name. For the advanced options, you can put your cursor on the label, you can get the information of the parameter, customers have to set these parameters according to your service provider and your need. www.atcom.cn...

  • Page 15: Voip Trunks

    Outgoing calling rules is used to route an outgoing call, when you make an external call, which trunk and what dial-pattern the call used are configured in outgoing calling rules. Please select the Outgoing Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...
  • Page 16 The way of outgoing calling rules works: Every time you dial a number, asterisk will do the following in strict order: • Examine the number you dialed. • Compare the number with the pattern that you have defined in your first outgoing rule and if www.atcom.cn...

  • Page 17: Dial Plans

    3.6 Users Users component is used to add or remove Analog, SIP, IAX extension. Please select the Users option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 18: Create Sip/Iax User

    In the Other Options component, I select Is Agent which will be listed in Call Queues as a selectable member for call queue. At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 19: Create Analog User

    In the Other Options component, I select Is Agent which will be listed in Call Queues as a selectable member for call queue. At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 20: Ring Groups

    Define Ring groups to dial more than one extension simultaneously, or to ring more than one phone sequentially. This feature may also be called Hunt groups. Please select the Ring Groups option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...
  • Page 21 If not answered Goto: choose a destination from the drop-down list, when no one in the ring group answers the call. At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 22: Call Queues

    Agents: select the users which you want them to be queue member. You can get information of other parameters by putting your mouse on the label. At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 23: Voice Menus

    Click on Allow KeyPress Events: when the caller is in voice menu, they can press some specific numbers which are defined here to enter other destination. Here I define three numbers for going to operator, ringgroup, and user respectively. www.atcom.cn...

  • Page 24: Time Intervals

    Time: I set up it from 09:00 AM to 06:30 PM, the incoming call rule only works from 09:00 AM to 06:30 PM. At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 25: Incoming Calling Rules

    Pattern: match the destination number, I use S which will match any destination number. Destination: I select voicemenu1, so the call will be ruled to voice menu. At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 26: Voicemail

    Click on General Settings button on the illustration above. You can see the following screen: Extension for checking messages: when you dial 6750, you will hear the voice message other people left for you. You can get information of parameters by putting your cursor on the label. If you want to set www.atcom.cn...

  • Page 27: Conferencing

    Tele-presentation. Please select the Conferencing option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 28: Follow Me

    If A calls B, B does not answer, the call will be transferred to C who is set up in follow me. Please select the Follow Me option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...
  • Page 29 You can choose user for which you want to setup follow me function, Here taking the user 6006 for an example, click on the edit button at the same line as 6006, you can get the following screen: Select the enable status, and click on Add FollowMe Number button to add a destination phone. www.atcom.cn...

  • Page 30: Voicemail Groups

    Define VoiceMail Groups to leave a voicemail message for a group of users by dialing an extension. Please select the VoiceMail Groups option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 31: Voice Menu Prompts

    Please select the Voice Menu Prompts option from the vertical menu on the left of the main page, then you can get the following screen: Click on Record a new Voice Menu prompt button on the illustration above. Below is what my Record a new Voice Menu prompt configuration page looks like: www.atcom.cn...

  • Page 32: System Info

    After you finish the recording, please refresh you webpage, and enter into voice menu prompts component again, you can see you have had a sound file like the above. 3.17 System Info From this component, you can easily get the basic system information, it includes: General Information: www.atcom.cn...
  • Page 33 The latest version of IP08 is atcom_ce_ip08-0.3.6. You can see the version that you are using from Version Details in the above illustration. Network Information: Disk Usage Information: www.atcom.cn...

  • Page 34: Backup

    Click on Create New Backup button on the illustration above, you can get the following illustration: File Name: give a file name for the backed up file. Click on Backup button, once the backup process is completed, you will see a screen with the backup filename displayed in illustration below. www.atcom.cn...

  • Page 35: Active Channels

    The channels which are in communication status will be displayed in this component. Please select the Active Channels option from the vertical menu on the left, then you can get the following screen: Here my IP08 is using 2,3,4 channels, so I get the following information : www.atcom.cn...

  • Page 36: Options

    Language: change the sound file language in which they play. Change Password: it is used for customers to change the admin password, click on the Change Password button, the following illustration will be presented below: www.atcom.cn...
  • Page 37 Show Advanced Options in the following illustration: After click on Show Advanced Options in the illustration above, you can see the advanced options in the vertical menu on the left of the main page like the following: www.atcom.cn...

  • Page 38: Asterisk Logs

    Here I need to see the asterisk log of April 21 ,2010, I click on 21 in the date table, I get the following screen: I click on Go button, then I get the log in the following screen: www.atcom.cn...

  • Page 39: Bulk Add

    Here I want to create five users, and the extensions starts from 6100, so I select 5 in the Create drop-down list, and I set 6100 in the textbox of User Starting from Extension. www.atcom.cn...

  • Page 40: File Editor

    Editor option from the vertical menu on the left, then you can get the following screen: From the drop-down list of config files, you can select the file you want to edit or read. Here I select users.conf file, so I can see the file and edit to meet my requirement. www.atcom.cn...

  • Page 41: Asterisk Cli

    In order to give a static and permanent IP address for IP-08, you have to set it in web GUI. After you enter into the web GUI of IP-08, you can try to configure IP address according to the www.atcom.cn...

  • Page 42: Firmware Update

    3.26.1 Download the Latest Firmware File and Set up TFTP Server. 1) Download the md5 file from http://www.atcom.cn/downloads/index.php?folder=SVBQQlgvZmlybXdhcmU=, then put it in your TFTP server root directory. 2) Run your TFTP server, and I set up it like the following:...

  • Page 43: Update For Ip08 From Web Page

    After setting up, please click on Go button to update for IP08. Power off and power on the IP-08, wait for several minutes. When the TEL port LEDs light up, it means the update is finished and you have the latest firmware. www.atcom.cn...

  • Page 44: Call Detail Records

    You can click on the prev to look up the last page for call record, and click on the next to look up the next page for call record, you can also set the value from the drop-down list of view which means how many calls will be displayed in one page. www.atcom.cn...

  • Page 45: Chapter 4 An Application Case Of Ip08

    5) User 6001 and 6030 can call each other through VoIP trunk, although they are registered to different IP PBX. 6) User 6020, 6005 and 6001 can call each other directly, although they are not in the same network segment. www.atcom.cn...

  • Page 46: How To Make Internal Calls Through Ip08

    Address of IP08 (the default IP address is 192.168.1.100), then you can get the following screen: Please input the default Username: admin; Password: atcom in the presented screen above. When you login successfully, you can get the configuration web page as below: 4.1.2 Add up Users from Web Page of IP08...
  • Page 47 At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 3) Add up an Analog user 6005 After logging into the web page of IP08, please click on Users Create New User, I add a user 6005 like the following: www.atcom.cn...

  • Page 48: Register A Sip User 6001 In At610

    4 in which port the analog phone plugs. 4.1.3 Register a SIP user 6001 in AT610 After logging into the web page of IP Phone AT-610, please select VOIP option, I register the 6001 as the following illustration: www.atcom.cn...

  • Page 49: How To Make A Call To 0Utside Through Pstn

    After logging into the web page of IP08, please click on Trunks Analog Trunks, I configure an analog trunk like the following: At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 50: Create An Outgoing Calling Rule

    After logging into the web page of IP08, please click on Dial Plans New DialPlan, I configure a dial plan like the following: At last, please click on Save button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 51: Create A User

    After logging into the web page of IP08, please click on Incoming Calling Rules New Incoming Rule, I configure an incoming calling rule like the following: At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...

  • Page 52: Create A Voice Menu

    From the web page of your router, please configure the IP address, subnet mask and default gateway of WAN port, I configured a static IP Address 172.16.1.1; Subnet Mask: 255.255.0.0; Default Gateway: 172.16.1.254. You can refer to the following: www.atcom.cn...
  • Page 53 From the web page of your router, please configure the IP address, subnet mask and DHCP, I configure them like the following: From the webpage of your router, please configure port range forwarding like the following: www.atcom.cn...
  • Page 54 After logging into the web page of IP08, please click on Users Create New User, I configure 6020 like the following: At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...
  • Page 55 Attention: here you must register IAX2 user instead of SIP user, because the user 6020 is not in the same network segment as IP08. If you use SIP user, you can not get sound when the communication is established. Now you can call each other among 6020,6001 and 6005 directly. www.atcom.cn...

  • Page 56: How To Call Through Voip Trunk

    Add a SIP user 6030 in IP04 for AT-620, the way is the same as adding 6035. 2) Add a VoIP trunk in IP08, after logging into the webpage of IP08, please click on TrunksVOIP TrunksNew SIP/IAX Trunk, I configure a SIPtrunk1 like the following: www.atcom.cn...
  • Page 57 After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...
  • Page 58 After configuring, please click on Save button, and click on Apply Changes button in up right corner of the main page. In configuration screens of 6001 and 6005, please select dialplan2 in the DialPaln drop-down list Now you can call from 6001 and 6005 to 6030 by dialing 96030 www.atcom.cn...

  • Page 59: Call From Ip04 To Ip08

    Add a SIP user: 6008, after logging into the web page of IP08, please click on Users Create New User, I add a user 6008 like the following: At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...
  • Page 60 Add a VoIP trunk in IP04, after logging into the webpage of IP04, please click on TrunksVOIP TrunksNew SIP/IAX Trunk, I configure a SIP trunk like the following: After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. www.atcom.cn...
  • Page 61 After configuring, please click on Save button, and click on Apply Changes button in up right corner of the main page. In configuration screens of 6030, please select dialplan1 in the DialPaln drop-down list. Now you can call from 6030 to 6001 and 6005 by dialing with prefix 9. www.atcom.cn...

  • Page 62: How To Transfer Files Between Windows Pc And Ip08

    At last, click on Login button, then you can get the following screen: The left part of the screen displays directories and files of your windows PC, the right part of the screen displays directories of IP08. www.atcom.cn...
  • Page 63 If you want to transfer a file from windows PC to IP08, you just need to choose the file and drag it to the directory of IP08, at last, click on copy button in the popping-up screen like the following: www.atcom.cn...

  • Page 64: Chapter 5 Reference

    Chapter 5 Reference http://atcom.cn/download.html http://www.asteriskguru.com/ http://www.openippbx.org/index.php?title=Main_Page http://www.atcom.cn/ www.atcom.cn...

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