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Related Manuals for ATCOM IP-PBX series
Summary of Contents for ATCOM IP-PBX series
- Page 1 IP-PBX Quick Start Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
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Page 2: Table Of Contents
Introduce ............................3 Configure and set up the IP-PBX ....................... 4 How to change the IP address ......................7 Set up extensions and make internal calls ..................8 How to make calls via the FXO port ....................10 How to make VoIP outgoing call? ....................12 IVR—Auto Attendant........................ -
Page 3: Introduce
Introduce This is the quick start guide for ATCOM IP-PBX series. It includes the procedure for how to set up the IP-PBX as a basic IP-PBX system. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299... -
Page 4: Configure And Set Up The Ip-Pbx
Configure and set up the IP-PBX You need another computer to access and configure the IP-PBX. There are several ways to access the IPXX series products. Different ways has different usage. The web/SSH accesses are base on network connection which you need internet connection. And the console port access is via the RS232 console cable which allows you to access the devices when you fail to access to it via network. - Page 5 Note: when you enter the password in putty, the password won’t show the password in shadow or clear text. It just show nothing. This is what you can see from putty access. Here you can enter the Linux command and do advance configure.
- Page 6 Below is the console port setting to access the IPXX Running the Hyper Terminal, Putty or Minicom in your computer to connect the IP-PBX, the setting of the console port should be: Bits per second to 115200; Data bits : 8 Parity: None Stop bits: 1 Flow control: None...
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Page 7: How To Change The Ip Address
How to change the IP address The default IP the IP-PBX is 192.168.1.100. Your network may have a different IP range such as 192.168.10.xx. In this case, you will not be able to configure the IP-PBX if you put it directly into your LAN. -
Page 8: Set Up Extensions And Make Internal Calls
Set up extensions and make internal calls Create extensions: Making internal calls are the base requirement for a telephony system. You can create extensions in the IP-PBX and use the IP phone and softphones to register to the IP-PBX and make calls. System Setup At the beginning, we need to add some extensions to make internal calls. - Page 9 After the extensions are created, you can use SIP terminal (IP phones/softphone/ATA etc.) to register to the extension to make calls. Example: Use AT-610 to register to the IP-XX and make internal call 1) Use the info key in the AT-610 to get the ip address of AT-610. 2) Put the IP address you get in your web browser to open the AT-610, the default password is admin/admin 3) Click the Voip page...
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Page 10: How To Make Calls Via The Fxo Port
How to make calls via the FXO port Make outbound calls to PSTN There are many kinds of trunk you can use to make outgoing calls. It includes: Analog FXO trunk, Digital E1/T1/BRI Trunk, SIP trunk, IAX trunk etc. Here we use the FXO port to make outgoing calls. - Page 11 Step 2: Create Outgoing Calling Rules Go to page Outgoing Calling Rules. The calling rule is the handler for every call you make. The number matched in the calling rule will go to corresponding trunk set in the calling rule. For example, in above calling rule, the pattern _9.
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Page 12: How To Make Voip Outgoing Call
How to make VoIP outgoing call? Via the voip trunk we can dial call via the voip service to reduce our cost when making international calls. Step 1: Add Voip trunks Go to page Trunks--> Voip Trunks--> Add New Sip trunks There are many service provider provide voip calls. - Page 13 All calls start with 00 will be sent out via our voip service provider. Step 3: Add this new calling rule to the dial plan1 All extensions which use dialplan1 are able to use the voipbuster service now VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
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Page 14: Ivr-Auto Attendant
IVR—Auto Attendant IVR stands for Interactive Voice Response. You can set up IVR as the auto-attendant for the incoming calls. Procedure to set up the IVR Step1: Customize your voice prompt You can record the IVR welcome voice from an extension. In the page Voice Menu Prompt--> Record a New Voice Prompt: ... - Page 15 digit. If you want to set up multiply levels IVR, you can choose the voice menu here for the key press. Step3: Point your incoming calling route to the IVR In the page Incoming Calling Rules you can define which Voice Menu the incoming calls should route to.
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Page 16: Advance Option For Ivr
Advance option for IVR Option1: More IVR Level If you want to set up more than one IVR level, you can enable allow key press event as below, you can determine the key press event to reach another voice menu. Option2: Set different IVR for different hours You can special difference Voice menu for different hours, for example: a voice menu for working time and another menu for non-working time. -
Page 17: Ivr Configure Example
Enter the filename "welcome" and my extension "6001". Click Record Extension 6001 rings and answer the call then record the welcome prompt "Welcome to ATCOM, please dial the extensions". Hung up the call. Step2: Create a new Voice Menu In the page... -
Page 18: Backup And Restore Configure
Backup and restore configure You can backup your configure by in the GUIBackup After the back up, you can see the back up in the back up file list. you can restore the configure in this page also. Note that the restore will only work after reboot. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299... -
Page 19: Debug The Ip-Pbx
Debug the IP-PBX If you have problem in making calls via the IP-PBX, you can debug it in the SSH and try to solve it yourself or give us the debug info to find the issue. Debug the dial plan Step1: Use the SSH access to connect to the IP-0X Step2:...
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