Advance Option For Ivr - ATCOM IP-PBX series Quick Start Manual

Advance option for IVR

Option1: More IVR Level
If you want to set up more than one IVR level, you can enable allow key press event as below,
you can determine the key press event to reach another voice menu.
Option2: Set different IVR for different hours
You can special difference Voice menu for different hours, for example: a voice menu for working
time and another menu for non-working time.
1/in the page Time Intervals, set up the time intervals for office time.
2/In the page Incoming Calling Rule, set up the rule with time Interval, then the incoming calls
will be routed to the corresponding destination during these hours.
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