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ATCOM IPPBX IP02 Product Manual

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Figure: ATCOM IPPBX IP02
®
ATCOM
IPPBX IP02
Product Guide
Version: 1.0
2010-05-10

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Summary of Contents for ATCOM IPPBX IP02

  • Page 1 Figure: ATCOM IPPBX IP02 ® ATCOM IPPBX IP02 Product Guide Version: 1.0 2010-05-10...

  • Page 2: Table Of Contents

    Content CONTACT ATCOM ..........................3 CHAPTER 1 THE INTRODUCTION OF IP02 .................... 4 CHAPTER 2 ACCESS TO THE IP02 ......................6 2.1 W ......................6 CCESS BY ROWSER 2.2 SSH A .......................... 7 CCESS BY UTTY 2.3 A IP A ..................
  • Page 3 ....................52 OW TO ALL THROUGH RUNK 4.5.1 Call from IP02 to IP08 ......................52 4.5.2 Call from IP08 to IP02 ......................55 4.6 H IP02 ..............57 OW TO RANSFER ILES BETWEEN INDOWS CHAPTER 5 REFERENCE ........................59 www.atcom.cn...

  • Page 4: Contact Atcom

    Contact ATCOM The Introduction of ATCOM Founded in 1998, ATCOM technology has been always endeavoring in the R&D and manufacturing of the internet communication terminals. The product line of ATCOM includes IP Phone, USB Phone, IP PBX, VoIP gateway and Asterisk Card.

  • Page 5: Chapter 1 The Introduction Of Ip02

    SOHO/SMB telephony system Hosted service FAX terminal IVR system Interface 1 * RJ45 port 1 * Power port 2* RJ11 port (FXS/FXO interchangeable) 1* Dual port FXO/FXS module slot Hardware CPU: 400MHz Blackfin 532 Chip Two analog (FXO/FXS) module interface www.atcom.cn...
  • Page 6 456 * 442 * 362 mm Units per Carton 40 units/ CTN G.W./CTN 17 KG/CTN Package Item Quantity IP02 RS232 module Power Adapter Manual (disk) For the usage of IP02 in VoIP field, you can refer to the following network topology. www.atcom.cn...

  • Page 7: Chapter 2 Access To The Ip02

    IP address of IP02 WAN port (the default IP address is 192.168.1.100). You would better use Firefox instead of IE, because there are compatible issues. Then input the default Username: admin; Password: atcom (the password of old version is mysecret) in the presented screen like the following: When you login successfully, you can get the configuration web page as below: www.atcom.cn...

  • Page 8: Ssh Access By Putty

    Port textbox, click the SSH Connection type, then click open button. Please refer to the following screen: 2) Please input username: root, and the default password: 12xerXes16 in the following screen, you can access to IP02 successfully. www.atcom.cn...

  • Page 9: Access By Browser With Fallback Ip Address

    If you do not have network connection between IP02 and PC, you can try to access to IP02 by console port. Please try to do as the following steps: 1. Please connect the console port of IP02 to your PC’s console port with RS232 console cable, you can refer to the following illustration: www.atcom.cn...
  • Page 10 By this way, the IP address you set for IP02 is temporary, it will recover to the original default IP address after rebooting. If you want to give a static and permanent IP address for IP02, you can try to set it in web GUI, for detail steps please refer to chapter 3. www.atcom.cn...

  • Page 11: Chapter 3 Configure Ip02 By Web Gui

    To receive calls from PSTN and make calls to the outside world, you have to use trunk. Please select the Trunks option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 12: Create Analog Trunks

    3.3.2 VoIP Trunks A VoIP service provider (VSP) that you have signed up with is also a trunk. Via the VoIP trunk you can dial via the VoIP service to reduce your cost when making international calls. You can set up www.atcom.cn...

  • Page 13: Outgoing Calling Rules

    Outgoing Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Calling Rule button on the illustration above, the following screen is where you create and set up outgoing calling rule: www.atcom.cn...

  • Page 14: Dial Plans

    • Pass the number to the appropriate trunk to make the call. 3.5 Dial Plans A DialPlan is a set of Calling Rules that can be assigned to one or more users. Please select the www.atcom.cn...

  • Page 15: Users

    3.6.1 Create SIP/IAX User Click on Create New User button on the illustration above, the following screen is where you create and set up user: www.atcom.cn...

  • Page 16: Create Analog User

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 3.6.2 Create Analog User Click on Create New User button, the following screen is where you create and set up user: www.atcom.cn...
  • Page 17 Attension: in the textbox of Extension, the value you set is limited to a range, you can adjust the range in the following screen to meet your requirement. Please select the Options option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 18: Ring Groups

    Please select the Ring Groups option from the vertical menu on the left of the main page, then you can get the following screen: Click on New RingGroup button on the illustration above, the following screen is where you create and set up ring group: www.atcom.cn...

  • Page 19: Call Queues

    Please select the Call Queues option from the vertical menu on the left of the main page, then you can get the following screen: Click on Create New Queue button on the illustration above, the following screen is where you www.atcom.cn...

  • Page 20: Voice Menus

    The system should allow callers to make the selection according to the voice menu. Please select the Voice Menus option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 21: Time Intervals

    Time Intervals defines ranges of working time that will be used by call routing features. Please select the Time Intervals option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 22: Incoming Calling Rules

    Please select the Incoming Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Incoming Rule button on the illustration above, the following screen is where you create and set up time interval: www.atcom.cn...

  • Page 23: Voicemail

    Please select the Voicemail option from the vertical menu on the left of the main page, then you can get the following screen: Click on General Settings button on the illustration above. You can see the following screen: www.atcom.cn...
  • Page 24 You can get information of parameters by putting your cursor on the label. If you want to set voicemail function for the user, you have to enable voicemail component when you set up a user. Please refer to the following illustration: www.atcom.cn...

  • Page 25: Conferencing

    Please select the Conferencing option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Conference Bridge button on the illustration above. Below is what my conference configuration page looks like: www.atcom.cn...

  • Page 26: Follow Me

    If A calls B, B does not answer, the call will be transferred to C who is set up in follow me. Please select the Follow Me option from the vertical menu on the left, then you can get the following screen: You can choose user for which you want to setup follow me function, Here taking the user 6006 www.atcom.cn...
  • Page 27 Click on Dial Local Extension and select 6001. Click on Add button and click on Apply Changes button in up right corner of the main page. Through the above settings, someone calls 6006, but 6006 does not answer, the call will be transferred to 6001 automatically. www.atcom.cn...

  • Page 28: Voicemail Groups

    From the above settings, I can dial 6600 to leave message for user 6005 and 6006. 3.16 Voice Menu Prompts This component is used for recording custom voice menu. Please select the Voice Menu Prompts option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...
  • Page 29 Click on Record button, the asterisk will call to 6001, 6001 will show like the following: Click on Answer button, then you call speak and start to record what you say. The following illustration will be presented after you click on the Answer button. www.atcom.cn...

  • Page 30: System Info

    3.17 System Info From this component, you can easily get the basic system information, it includes: General Information: The latest version of IP02 is voiptel_ce_IP02_08-0.3.6. You can see the version that you are using from Version Details in the above illustration. www.atcom.cn...
  • Page 31 Network Information: Disk Usage Information: www.atcom.cn...

  • Page 32: Backup

    Click on Create New Backup button on the illustration above, you can get the following illustration: File Name: give a file name for the backed up file. Click on Backup button, once the backup process is completed, you will see a screen with the backup filename displayed in illustration below. www.atcom.cn...

  • Page 33: Active Channels

    The channels which are in communication status will be displayed in this component. Please select the Active Channels option from the vertical menu on the left, then you can get the following screen: Here my IP02 is using 1 channel, so I get the following information : www.atcom.cn...

  • Page 34: Options

    Language: change the sound file language in which they play. Change Password: it is used for customers to change the admin password, click on the Change Password button, the following illustration will be presented below: www.atcom.cn...
  • Page 35 Show Advanced Options in the following illustration: After click on Show Advanced Options in the illustration above, you can see the advanced options in the vertical menu on the left of the main page like the following: www.atcom.cn...

  • Page 36: Asterisk Logs

    Here I need to see the asterisk log of April 21 ,2010, I click on 21 in the date table, I get the following screen: I click on Go button, then I get the log in the following screen: www.atcom.cn...

  • Page 37: Bulk Add

    Here I want to create five users, and the extensions starts from 6100, so I select 5 in the Create drop-down list, and I set 6100 in the textbox of User Starting from Extension. www.atcom.cn...

  • Page 38: File Editor

    Editor option from the vertical menu on the left, then you can get the following screen: From the drop-down list of config files, you can select the file you want to edit or read. Here I select users.conf file, so I can see the file and edit to meet my requirement. www.atcom.cn...

  • Page 39: Asterisk Cli

    In order to give a static and permanent IP address for IP02, you have to set it in web GUI. After you enter into the web GUI of IP02, you can try to configure IP address according to the following www.atcom.cn...

  • Page 40: Firmware Update

    3.26.1 Download the Latest Firmware File and Set up TFTP Server. 1) Download the md5 file from http://www.atcom.cn/downloads/IPPBX/Firmware/IP02_08-v0.3.6-100506.md5, then put it in your TFTP server root directory. 2) Run your TFTP server, and I set up it like the following:...

  • Page 41: Update For Ip02 From Web Page

    3.27 Call Detail Records This component provides the record of all incoming and outgoing calls including the channels used and duration of calls. After click on OptionsAdvanced OptionsShow Advanced www.atcom.cn...
  • Page 42 You can click on the prev to look up the last page for call record, and click on the next to look up the next page for call record, you can also set the value from the drop-down list of view which means how many calls will be displayed in one page. www.atcom.cn...

  • Page 43: Chapter 4 An Application Case Of Ip02

    5) User 6001 and 6030 can call each other through VoIP trunk, although they are registered to different IP PBX. 6) User 6020, 6005 and 6001 can call each other directly, although they are not in the same network segment. www.atcom.cn...

  • Page 44: How To Make Internal Calls Through Ip02

    Address of IP02 (the default IP address is 192.168.1.100), then you can get the following screen: Please input the default Username: admin; Password: atcom in the presented screen above. When you login successfully, you can get the configuration web page as below: 4.1.2 Add up Users from Web Page of IP02...
  • Page 45 At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 3) Add up an Analog user 6005 After logging into the web page of IP02, please click on Users Create New User, I add a user 6005 like the following: www.atcom.cn...

  • Page 46: Register A Sip User 6001 In At610

    1 in which port the analog phone plugs. 4.1.3 Register a SIP user 6001 in AT610 After logging into the web page of IP Phone AT-610, please select VOIP option, I register the 6001 as the following illustration: www.atcom.cn...

  • Page 47: How To Make A Call To 0Utside Through Pstn

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 4.2.2 Create an Outgoing Calling Rule After logging into the web page of IP02, please click on Outgoing Calling Rules New Calling Rule, I configure an outgoing calling rule like the following: www.atcom.cn...

  • Page 48: Create A Dial Plan

    I will use the user 6001 I created before, here I need to reselect a dial plan for 6001, here I need to use DialPlan2, so I select DialPlan2 in the DialPlan drop-down list. Now I can call out with prefix 2, if the caller number is 10086, I will dial 210086. www.atcom.cn...

  • Page 49: How To Get An Incoming Call From Outside

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 4.3.3 Create a Voice Menu After logging into the web page of IP02, please click on Voice Menus Create New VoiceMenu, I create a voice menu like the following: www.atcom.cn...

  • Page 50: How To Call Each Other Directly From Different Network Segment

    From the web page of your router, please configure the IP address, subnet mask and default gateway of WAN port, I configured a static IP Address 172.16.1.1; Subnet Mask: 255.255.0.0; Default Gateway: 172.16.1.254. You can refer to the following: www.atcom.cn...
  • Page 51 From the web page of your router, please configure the IP address, subnet mask and DHCP, I configure them like the following: From the webpage of your router, please configure port range forwarding like the following: www.atcom.cn...
  • Page 52 After logging into web page of IP Phone AT-620, please select Network option to enter the screen of configuring IP Address. I set up a static IP Address: 172.16.1.2; Netmask: 255.255.0.0; Gateway: 172.16.1.254. After finishing the configuration, please click on the Apply button. You www.atcom.cn...

  • Page 53: How To Call Through Voip Trunk

    Now you can call each other among 6020,6001 and 6005 directly. 4.5 How to Call through VoIP Trunk 4.5.1 Call from IP02 to IP08 In order to call from IP02 to IP08, I will create a SIP user in IP08 for the SIP trunk in IP02, create www.atcom.cn...
  • Page 54 Add a SIP user 6030 in IP08 for AT-620, the way is the same as adding 6035. 2) Add a VoIP trunk in IP02, after logging into the webpage of IP02, please click on TrunksVOIP TrunksNew SIP/IAX Trunk, I configure a SIP trunk1 like the following: www.atcom.cn...
  • Page 55 After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. Create an outgoing calling rule in IP02, after logging into the webpage of IP02, please click on Outgoing Calling RulesNew Calling Rule, I configure an outgoing2 rule like the following: www.atcom.cn...

  • Page 56: Call From Ip08 To Ip02

    SIP trunk, an outgoing call rule and a dial plan in IP08. 1） Add a user 6008 in IP02 Add a SIP user: 6008, after logging into the web page of IP02, please click on Users Create New User, I add a user 6008 like the following: www.atcom.cn...
  • Page 57 TrunksNew SIP/IAX Trunk, I configure a SIP trunk like the following: After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. 3) Create an outgoing calling rule in IP08 www.atcom.cn...

  • Page 58: How To Transfer Files Between Windows Pc And Ip02

    4.6 How to Transfer Files between Windows PC and IP02 Using WinSCP software, it is the most convenient way to transfer files between windows PC and IP02. Open your WinSCP software，enter the IP Address, username, password of IP02 like the following screen: www.atcom.cn...
  • Page 59 If you want to transfer a file from windows PC to IP02, you just need to choose the file and drag it to the directory of IP02, at last, click on copy button in the popping-up screen like the following: www.atcom.cn...

  • Page 60: Chapter 5 Reference

    Chapter 5 Reference http://atcom.cn/download.html http://www.asteriskguru.com/ http://www.openippbx.org/index.php?title=Main_Page http://www.atcom.cn/ www.atcom.cn...

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