Troubleshooting - Martin MAC 575 Krypton User Manual

Message
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Troubleshooting

Problem
One or more of the fixtures is
completely dead.
Fixtures reset correctly but
respond erratically or not at all
to the controller.
Timeout error after fixture
reset.
Mechanical effect loses
position.
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No light and (lamp
error) message displayed.
Lamp cuts out intermittently.
Appears when...
...there is an onboard RAM memory error.
...there is an onboard programming error.
Table 6: Display messages
Probable cause(s)
No power to fixture.
Primary fuse blown (located near mains
inlet).
Secondary fuse(s) blown (located on PCBs
in base).
Bad data link.
Data link not terminated.
Incorrect addressing of the fixtures.
One of the fixtures is defective and disturbs
data transmission on the link.
XLR pin-out on fixtures does not match (pins
2 and 3 reversed).
Effect requires mechanical adjustment.
Mechanical train requires cleaning,
adjustment, or lubrication.
Lamp blown
Lamp not installed
Lamp access safety switch open
Fixture is too hot.
Table 7: Troubleshooting
Troubleshooting
What to do
Contact Martin service personnel for
assistance.
Contact Martin service personnel for
assistance.
Remedy
Check that power is switched on and cables are
plugged in.
Isolate fixture from power and replace fuse.
Isolate fixture from power. Check fuses and
replace.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert termination plug in output jack of the last
fixture on the link.
Check fixture address and protocol settings.
Unplug the XLR in and out connectors and
connect them directly together to bypass one
fixture at a time until normal operation is regained.
Have the fixture serviced by a qualified technician.
Install a phase-reversing cable between the
fixtures or swap pins 2 and 3 in the fixture that
behaves erratically.
Disable effects feedback (page 15). Contact
Martin technician for service.
Contact Martin technician for service.
Disconnect fixture and replace lamp.
Disconnect fixture and install lamp.
Verify that lamp access plate is fully seated and
locked in place.
Allow fixture to cool.
Clean fixture.
Reduce ambient temperature.
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