Error Messages - Prodigy AutoCode Owner's Manual
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Also See for AutoCode:
- Quick start manual ,
- Owner's manual (148 pages) ,
- Reference manual (42 pages)
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Prodigy
Error Messages
Message
Prodigy Diabetes Care, LLC
Talking Meter
What it means: Appears when the
batteries cannot provide enough power
for a test.
Action: Replace the batteries
immediately.
What it means: Appears when a used
test strip is inserted.
Action: Test with a new test strip. If
the problem persists, please contact
Technical Support at 1.800.243.2636
What it means: Appears when the
environmental temperature is below
the system operation range 50°F–104°
(10°C–40°C).
Action: Repeat the test after the meter
and test strip is within the operation
temperature range.
What it means: System Error
Action: Contact Technical Support at
1.800.243.2636
37
Owner's Manual
.
1.800.243.2636
.
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Troubleshooting
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Do you have a question about the AutoCode and is the answer not in the manual?
Questions and answers
After ‘’please apply blood into the test strip’’ it shut immediately
The Prodigy AutoCode meter may shut off immediately after applying blood to the test strip if the test strip was not inserted correctly or if there was an issue with filling the strip properly. If the test strip is not in place when blood is applied, the meter will not function correctly. Ensure the strip is inserted with the chip side up before applying blood. If the issue persists, a new test strip may be needed.
This answer is automatically generated
Does any of your meters allow them to be sync to a computer?
Yes, Prodigy AutoCode meters allow syncing to a computer using a USB cable. When connected properly, “USb” will appear on the meter display, indicating successful communication with the PC.
This answer is automatically generated
I changed the batteries. Turned on. Placed a test strip and it shuts down