Prodigy AutoCode Owner's Manual page 41

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Prodigy
If the control solution test result is out of range.
v
Probable Cause
Error in performing
the test.
Control Solution bottle
not shaken well.
Expired or contaminated
Control Solution.
Control Solution that is
too warm or too cold.
Test strip deterioration.
Meter malfunction.
Prodigy Diabetes Care, LLC
Talking Meter
What to Do
Read the instructions
thoroughly and repeat the
test again.
Shake the Control Solution
bottle vigorously and repeat
the test again.
Check the expiration date
or the discard date of the
Control Solution.
Control Solution, meter and
test strips should come to
room temperature (68 –77°F/
20–25°C) before testing.
Please repeat the test with
a new test strip.
Please contact Technical
Support at 1.800.243.2636
for assistance.
39
Owner's Manual
1.800.243.2636

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Questions and answers

Bernabas Feye
February 13, 2025

After ‘’please apply blood into the test strip’’ it shut immediately

1 comments:
Mr. Anderson
February 13, 2025

The Prodigy AutoCode meter may shut off immediately after applying blood to the test strip if the test strip was not inserted correctly or if there was an issue with filling the strip properly. If the test strip is not in place when blood is applied, the meter will not function correctly. Ensure the strip is inserted with the chip side up before applying blood. If the issue persists, a new test strip may be needed.

This answer is automatically generated

Walter E. Hayes
April 2, 2025

Does any of your meters allow them to be sync to a computer?

1 comments:
Mr. Anderson
April 2, 2025

Yes, Prodigy AutoCode meters allow syncing to a computer using a USB cable. When connected properly, “USb” will appear on the meter display, indicating successful communication with the PC.

This answer is automatically generated

Mmike
April 14, 2025

I changed the batteries. Turned on. Placed a test strip and it shuts down

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