Troubleshooting; Et1 Enterprise Tablet - Motorola ET1 User Manual

Troubleshooting

ET1 Enterprise Tablet

Troubleshooting the ET1 Enterprise Tablet
Table 10-1
Problem
When the user presses
the Power button, the
ET1 does not turn on.
When the user presses
the Power button the
ET1 does not turn on
but the Decode LED
blinks yellow.
Battery did not charge.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
ET1 turns off.
Cause
Battery is completely Re-charge or replace the battery.
discharged.
Battery not installed Install the battery properly. See
properly. 1-4.
Power button not Press the Power button until the Battery Charge LED flashes
held down long three times.
enough.
ET1 not responding. Perform a hard reset. See
Battery charge level Re-charge or replace the battery.
is very low.
Battery failed. Replace battery. If the ET1 still does not operate, perform a
hardware reset. See
ET1 was removed Insert ET1 in cradle. The 4620 mAh battery fully charges in
from cradle while less than six hours.
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
ET1 removed from Replace the ET1 in the cradle, or reattach the communication
cradle or cable and re-transmit.
disconnected from
host computer during
communication.
Incorrect cable See the system administrator.
configuration.
Volume setting is low Adjust the volume.
or turned off.
ET1 is inactive. The display turns off after a period of inactivity. Set this period
to 15 seconds, 30 seconds, 1, 2, 10, or 30 minutes.
Battery is depleted. Recharge or replace the battery.
Maintenance & Troubleshooting 10 - 5
Solution
Installing the Battery on page
Resetting the ET1 on page
Resetting the ET1 on page
2-15.
2-15.