Cables - Motorola MC31XX Series Integrator Manual

8 - 10 MC31XX Series Mobile Computer Integrator Guide

Cables

Table 8-7 Troubleshooting the Cables
Problem
Mobile computer
amber Charge LED
Indicator does not
light when mobile
computer attached.
Mobile computer
battery is not
charging.
During data
communication, no
data was
transmitted, or
transmitted data was
incomplete.
Cause
Cable is not receiving Ensure the power cable is connected securely to both the cable
power. and to AC power.
Mobile computer is not Remove and re-insert the mobile computer into the MC31XX
seated correctly in the connector, ensuring it is correctly seated.
cable.
Mobile computer was Ensure the cable is receiving power. Ensure mobile computer is
detached from cable or seated correctly. If the mobile computer battery is fully depleted, it
cable was unplugged can take up to five hours to fully recharge a Standard Battery and
from AC power too it can take up to eight hours to fully recharge an Extended Life
soon. Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The mobile computer is Remove and re-insert the mobile computer into the cable,
not fully seated in the ensuring it is correctly seated.
cable.
Cable removed from Reattach cable to mobile computer and retransmit.
mobile computer during
communication.
Incorrect cable See
configuration.
Communication Perform communication setup as described in
software is not installed ActiveSync.
or configured properly.
Solution
Chapter 2, Accessories for cable configurations.
Chapter 3,