Troubleshooting - Geemarc PhotoDECT User Manual

TROUBLESHOOTING

General Checks
• Make sure that the telephone line cord and adaptor are
correctly plugged in and they are not damaged.
• Make sure the batteries are inserted correctly.
• Make sure that the batteries are fully charged.
• Connect another telephone to the telephone PTT socket or
move your telephone to another socket to track if the failure
is coming from your telephone or your PTT socket.
• Make sure the power adaptor is properly connected
Handset not registering
• See general checks.
No display
• See general checks
• Check the handset is switched on
No connection between handset and base
• You may be out of range of the base. Move closer to the
base
Handset on the base does not charge
• Make sure the handset is placed properly on the base.
When charging, the battery symbol should be shown filling
up.
Handset does not ring
• See general checks
• Ensure the ringer volume is not switched off
No tone when you press
• See general checks.
• Check for the handset number on the LCD display e.g.
HS1. If this is not present you must register the handset
(see Handset Registration section)
66