Motorola DS4208 Product Reference Manual page 38

Table 3-1
Troubleshooting (Continued)
Problem
Digital scanner decodes bar code,
but does not transmit the data to the
host.
Host displays scanned data
incorrectly.
Digital scanner emits short low/short
medium/short high beep sequence
(power-up beep sequence) more
than once.
Digital scanner emits 4 short high
beeps during decode attempt.
Digital scanner emits
Low/low/low/extra low beeps when
not in use.
Digital scanner emits low/high beeps
during programming.
Maintenance, Troubleshooting & Technical Specifications
Possible Causes
Digital scanner is not programmed for
the correct host type.
Interface cable is loose.
If the digital scanner emits 4 long low
beeps, a transmission error occurred.
This occurs if a unit is not properly
configured or connected to the wrong
host type.
If the digital scanner emits 5 low beeps,
a conversion or format error occurred.
If the digital scanner emits low/high/low
beeps, it detected an invalid ADF rule.
If the digital scanner emits high/low
beeps, the scanner is buffering Code 39
data.
Digital scanner is not programmed to
work with the host.
The USB bus may put the digital
scanner in a state where power to the
scanner is cycled on and off more than
once.
Digital scanner has not completed USB
initialization.
RS-232 receive error.
Input error, incorrect bar code or Cancel
bar code was scanned.
Possible Solutions
Scan the appropriate host type
programming bar code. See the chapter
corresponding to the host type.
Re-connect the cable.
Set the scanner's communication
parameters to match the host's setting.
Configure the digital scanner's conversion
parameters properly.
Program the correct ADF rules. Refer to
the Advanced Data Formatting
Programmer Guide.
Normal scanning a Code 39 bar code and
the Code 39 Buffering option is enabled.
Scan the appropriate host type
programming bar code.
For RS-232, set the digital scanner's
communication parameters to match the
host's settings.
For a Keyboard Wedge configuration,
program the system for the correct
keyboard type, and turn off the CAPS
LOCK key.
Program the proper editing options (e.g.,
UPC-E to UPC-A Conversion).
Normal during host reset.
Wait several seconds and scan again.
Normal during host reset. Otherwise, set
the digital scanner's RS-232 parity to
match the host setting.
Scan the correct numeric bar codes within
range for the parameter programmed.
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