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What images types are supported by the VIP?
VIP Composer will recognize images with the following extensions:
.JPG, .JFIF, .PCD, .PCX, .PNG, .TGA, .TIF, .WMF, .WPG, .BMP, .JP2,
& .GIF. Currently only static .GIF images (non animated) are
supported.
Can I preview my project in Composer before publishing it to the VIP?
VIP Composer does not have a specific preview function at this time.
I installed the VIP behind a firewall and cannot publish.
Ethernet publishing traffic to the VIP happens on port 427. This port
must be open between the publishing PC and the VIP.
I got the "Socket Failed to Connect" error while publishing over a network.
90% of the time this occurs, the ethernet adapter needs to be reset on the
VIP unit. Please do one of the following:
1. In most cases, the VIP unit will have locked up completely. In
this case, the VIP will automatically reboot in 60 seconds. Allow
two minutes for the system to reinitialize.
2. In the event that the VIP unit is still running through the
playback, you will have to reset the unit manually by turning the
unit off and then back on.
Try to publish to your VIP unit. If you are still receiving the same error,
contact your network administrator to verify that your settings haven't
been changed. Contact Technical Support if you have exhausted both
possibilities.
Can I use Microsoft PowerPoint in a Composer Project?
PowerPoint allows you to save the presentation as a series of .JPG
images – these images can then be used within Composer. Look for
this under "Save As..." within PowerPoint.
Does the VIP support Audio?
The VIP doesn't support audio at this time. The RCA audio
connections on the back are for future expansion.
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VIP User Manual
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