Product Warranty - Black Box CRCW-12 User Manual

Chapter 1: Introduction

1.3 Product Warranty

12-Month Precision A/C Limited Warranty/
24-Month Precision A/C Upgraded Limited Warranty
The 12-Month Precision A/C Limited Warranty applies when Factory-Authorized startup is not purchased at the time of order
entry.
The 24-month Precision A/C Upgraded Limited Warranty applies only if Factory-Authorized startup was purchased at the time of
Order Entry.
The 12-Month Precision A/C Limited Warranty provided by Black Box Network Services warrants your purchase, including
compressors, to be free from defects in material and workmanship. Black Box Network Services' obligation under this warranty is
to repair or replace, at its option, any part or parts that are determined by Black Box Network Services to be defective for a
period of 12 months from the date of shipment when an accurately completed Precision Cooling Limited Warranty Registration
and Startup Checklist Form has been submitted to Black Box Network Services, within 90 days from shipment. Parts repaired or
replaced under this warranty are shipped FOB Factory, and warranted for the balance of the original warranty period or for 90
days from the date of installation, whichever is greater. If the factory startup form is not returned to Black Box Network Services
within 90 days from the date of equipment shipment, the equipment warranty will be terminated on the 91st day from shipment.
This limited warranty does not include labor, freon, or any other expense required to replace the defective component and bring
the unit back to a working status.
The 24-Month Precision A/C, Upgraded Limited Warranty provided by Black Box Network Services warrants your purchase,
including compressors, to be free from defects in material and workmanship for 24 months. Black Box Network Services'
obligation under this warranty is to repair or replace, at its option, any part or parts which are determined by Black Box Network
Services to be defective for a period of 24 months from the date of startup. This warranty also includes labor needed to perform
any warranty work for a period of 90 days from the date of startup. Parts repaired or replaced under this warranty are shipped
FOB factory ground, and warranted for the balance of the original warranty period or for 90 days from the date of installation,
whichever is greater. If the factory is not allowed to start the equipment within 90 days from the date of shipment, the warranty
will commence on the 91st day from equipment shipment. This limited warranty does not include labor, freon, or any other
expense required to replace the defective component and bring the unit back to a working status.
In the event equipment is shipped to Black Box for temporary storage for 6 months or less, warranty begins and startup checklist
is required to be on file with Black Box Network Services field service within 90 days of shipment to job site for installation.
Black Box Network Services' warranty does not cover failures caused by improper installation, abuse, misuse, alteration,
misapplication, improper or lack of maintenance, negligence, accident, normal deterioration (including wear and tear), or the use
of improper parts or improper repair.
Purchaser's remedies are limited to replacement or repair of non-conforming materials in accordance with the written warranty.
This warranty does not include costs for transportation, travel expenses, costs for removal or reinstallation of equipment or labor
for repairs (*except as set forth above) or replacements made in the field.
If any sample was shown to the buyer, such sample was merely to illustrate the general type and quality of the product, and not
to represent that the equipment would necessarily conform to the sample.
This is the only warranty given by the seller, and such warranty is only given to the buyer for commercial or industrial purposes.
The warranty is not enforceable until the invoice(s) is paid in full.
THIS FOREGOING SHALL CONSTITUTE BLACK BOX NETWORK SERVICES' ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. IN
NO EVENT SHALL BLACK BOX NETWORK SERVICES BE LIABLE FOR ANY DEFECT, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF)
ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE OF THE EQUIPMENT. THIS WARRANTY IS IN LIEU
OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
This warranty supersedes all other previously printed warranties dated
prior to this document in regards to Diagnostic Labor Warranty.
Black Box offers a two-year standard limited warranty as stated above. An extended warranty may be purchased on the unit's
compressor. The compressor warranty will be sent with your unit if the option is purchased. Retain this for future reference. You
may consult Black Box Technical Support at 724-746-5500 or info@blackbox.com to verify if the extended compressor warranty
was purchased for your system.
724-746-5500 | blackbox.com
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