Checking Service Information - Siemens Gigaset C470 IP User Manual

Checking service information

Checking service information
You may need the service information of your phone (base station and handset) for Cus-
tomer Services.
Base station service information
Precondition: You are conducting an external call. The connection has been established
for at least 8 sec.
¢
Service Info
§Options§
Confirm selection with
The following information is displayed:
1: Serial number of the base station (RFPI)
2: Serial number of your handset (IPUI)
3: Informs the service employees of the base station settings (in hex diagram), e.g. the
number of registered handsets, repeater mode. The last 4 digits indicate the number of
operating hours (hexadecimal).
4: Variant, version of the firmware (digits 3 to 5).
5: Gigaset.net number of your phone. With this number you can call a service employee
over the Internet without needing to be registered with a VoIP provider. This means that
the employee can test online connections and VoIP telephony irrespective of the VoIP pro-
vider.
Service information of the handset
In the handset idle status:
Open the menu by pressing v.
¤
Press the following keys one after the other: *#QL#
The following information, among other details, is displayed on the handset:
1: Serial number (IPUI)
Number of operating hours
2:
Variant, version of handset software
3:
.
§OK§
Appendix
155