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EN
Dear Customer,
Gigaset Communications GmbH is the legal successor to
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), which in turn continued the Gigaset business
of Siemens AG. Any statements made by Siemens AG or
SHC that are found in the user guides should therefore be
understood as statements of Gigaset Communications
GmbH.
We hope you enjoy your Gigaset.
DE
Sehr geehrte Kundin, sehr geehrter Kunde,
die Gigaset Communications GmbH ist Rechtsnachfolgerin
der Siemens Home and Office Communication Devices
GmbH & Co. KG (SHC), die ihrerseits das Gigaset-Geschäft
der Siemens AG fortführte. Etwaige Erklärungen der
Siemens AG oder der SHC in den Bedienungsanleitungen
sind daher als Erklärungen der Gigaset Communications
GmbH zu verstehen.
Wir wünschen Ihnen viel Freude mit Ihrem Gigaset.
FR
Chère Cliente, Cher Client,
la société Gigaset Communications GmbH succède en droit
à Siemens Home and Office Communication Devices GmbH
& Co. KG (SHC) qui poursuivait elle-même les activités Giga-
set de Siemens AG. Donc les éventuelles explications de Sie-
mens AG ou de SHC figurant dans les modes d'emploi
doivent être comprises comme des explications de Gigaset
Communications GmbH.
Nous vous souhaitons beaucoup d'agrément avec votre
Gigaset.
IT
Gentile cliente,
la Gigaset Communications GmbH è successore della Sie-
mens Home and Office Communication Devices GmbH &
Co. KG (SHC) che a sua volta ha proseguito l'attività della
Siemens AG. Eventuali dichiarazioni della Siemens AG o
della SHC nei manuali d'istruzione, vanno pertanto intese
come dichiarazioni della Gigaset Communications GmbH.
Le auguriamo tanta soddisfazione con il vostro Gigaset.
NL
Geachte klant,
Gigaset Communications GmbH is de rechtsopvolger van
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), de onderneming die de Gigaset-activiteiten
van Siemens AG heeft overgenomen. Eventuele uitspraken
of mededelingen van Siemens AG of SHC in de gebruiksaan-
wijzingen dienen daarom als mededelingen van Gigaset
Communications GmbH te worden gezien.
Wij wensen u veel plezier met uw Gigaset
ES
Estimado cliente,
la Gigaset Communications GmbH es derechohabiente de la
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC) que por su parte continuó el negocio Gigaset
de la Siemens AG. Las posibles declaraciones de la
Siemens AG o de la SHC en las instrucciones de uso se
deben entender por lo tanto como declaraciones de la Giga-
set Communications GmbH.
Le deseamos que disfrute con su Gigaset.
PT
SCaros clientes,
Gigaset Communications GmbH é a sucessora legal da Sie-
mens Home and Office Communication Devices GmbH &
Co. KG (SHC), que, por sua vez, deu continuidade ao sector
de negócios Gigaset, da Siemens AG. Quaisquer declara-
ções por parte da Siemens AG ou da SHC encontradas nos
manuais de utilização deverão, portanto, ser consideradas
como declarações da Gigaset Communications GmbH.
Desejamos que tenham bons momentos com o seu Gigaset.
Issued by
Gigaset Communications GmbH
Schlavenhorst 66, D-46395 Bocholt
Gigaset Communications GmbH is a trademark
licensee of Siemens AG
DA
FI
SV
NO
EL
HR
.
SL
Kære Kunde,
Gigaset Communications GmbH er retlig efterfølger til Sie-
mens Home and Office Communication Devices GmbH &
Co. KG (SHC), som fra deres side videreførte Siemens AGs
Gigaset-forretninger. Siemens AGs eller SHCs eventuelle
forklaringer i betjeningsvejledningerne skal derfor forstås
som Gigaset Communications GmbHs forklaringer.
Vi håber, du får meget glæde af din Gigaset.
Arvoisa asiakkaamme,
Gigaset Communications GmbH on Siemens Home and
Office Communication Devices GmbH & Co. KG (SHC)-yri-
tyksen oikeudenomistaja, joka jatkoi puolestaan Siemens
AG:n Gigaset-liiketoimintaa. Käyttöoppaissa mahdollisesti
esiintyvät Siemens AG:n tai SHC:n selosteet on tämän
vuoksi ymmärrettävä Gigaset Communications GmbH:n
selosteina.
Toivotamme Teille paljon iloa Gigaset-laitteestanne.
Kära kund,
Gigaset Communications GmbH övertar rättigheterna från
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), som bedrev Gigaset-verksamheten efter Sie-
mens AG. Alla förklaringar från Siemens AG eller SHC i
användarhandboken gäller därför som förklaringar från
Gigaset Communications GmbH.
Vi önskar dig mycket nöje med din Gigaset.
Kjære kunde,
Gigaset Communications GmbH er rettslig etterfølger etter
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), som i sin tur videreførte Gigaset-geskjeften i
Siemens AG. Eventuelle meddelelser fra Siemens AG eller
SHC i bruksanvisningene er derfor å forstå som meddelelser
fra Gigaset Communications GmbH.
Vi håper du får stor glede av din Gigaset-enhet.
Αγαπητή πελάτισσα, αγαπητέ πελάτη,
η Gigaset Communications GmbH είναι η νομική διάδοχος της
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), η οποία έχει αναλάβει την εμπορική
δραστηριότητα Gigaset της Siemens AG. Οι δηλώσεις της
Siemens AG ή της SHC στις οδηγίες χρήσης αποτελούν
επομένως δηλώσεις της Gigaset Communications GmbH.
Σας ευχόμαστε καλή διασκέδαση με τη συσκευή σας Gigaset.
Poštovani korisnici,
Gigaset Communications GmbH pravni je sljednik tvrtke
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), koji je nastavio Gigaset poslovanje tvrtke
Siemens AG. Zato sve izjave tvrtke Siemens AG ili SHC koje
se nalaze u uputama za upotrebu treba tumačiti kao izjave
tvrtke Gigaset Communications GmbH.
Nadamo se da sa zadovoljstvom koristite svoj Gigaset
uređaj.
Spoštovani kupec!
Podjetje Gigaset Communications GmbH je pravni naslednik
podjetja Siemens Home and Office Communication Devices
GmbH & Co. KG (SHC), ki nadaljuje dejavnost znamke
Gigaset podjetja Siemens AG. Vse izjave podjetja Siemens
AG ali SHC v priročnikih za uporabnike torej veljajo kot izjave
podjetja Gigaset Communications GmbH.
Želimo vam veliko užitkov ob uporabi naprave Gigaset.
© Gigaset Communications GmbH 2008
All rights reserved.
Subject to availability. Rights of modifications
reserved.
www.gigaset.com

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   Also See for SIEMENS Gigaset C470 IP

   Summary of Contents for SIEMENS Gigaset C470 IP

  • Page 1 Nadamo se da sa zadovoljstvom koristite svoj Gigaset de la Siemens AG. Las posibles declaraciones de la uređaj. Siemens AG o de la SHC en las instrucciones de uso se deben entender por lo tanto como declaraciones de la Giga- Spoštovani kupec! set Communications GmbH.
  • Page 2 Devices GmbH & Co. KG (SHC), kroz koju je nastavljeno poslovanje kompanije Gigaset kao dela Siemens AG. Stoga sve izjave od strane Siemens AG ili SHC koje se mogu naći u korisničkim uputstvima treba tumačiti kao izjave kompanije Gigaset Communications GmbH.
  • Page 3 Gigaset C470 IP / C475 IP Gigaset...
  • Page 4: The Handset At A Glance

    18 Eco mode activated (page 24) Opens calls and message lists Flashes: new message or new call Siemens Gigaset contact numbers: For personal advice on our range of products and for repairs or guarantee/warranty claims call: Service Centre UK: 08453 6708 12 (local call cost charge) Please have your proof of purchase ready when calling.
  • Page 5: The Base Station At A Glance

    The base station at a glance The base station at a glance Base station key 1 Paging key Lights up: LAN connection active (phone is connected to router) Flashes: data transfer to LAN connection Press briefly: start paging (page 99), display IP address on handset Press and hold: set base station to registration mode...
  • Page 6: Table Of Contents

    Safety precautions ..........7 Gigaset C470 IP/C475 IP – More than just a telephone ....9 VoIP –...
  • Page 7 Contents Using the directory and lists ........49 Directory/call-by-call list .
  • Page 8 Contents Listening in to an external call ..........103 Using a handset as a room monitor .
  • Page 9 Gigaset C470 IP/C475 IP – Free software ........
  • Page 10: Safety Precautions

    If you give your Gigaset to someone else, make sure you also give them the user ƒ guide. Please remove faulty base stations from use or have them repaired by Siemens Service, as they could interfere with other wireless services.
  • Page 11 Safety precautions All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This crossed-out wheeled bin symbol on the product means the product is cov- ered by the European Directive 2002/96/EC.
  • Page 12: Gigaset C470 Ip/c475 Ip - More Than Just A Telephone

    Internet and download them onto your phone (page 116). You can reduce the transmission power by activating eco mode (page 24). Your Gigaset C470 IP/C475 IP has a protected operating system that offers increased security against viruses from the Internet.
  • Page 13: Voip - Making Calls Via The Internet

    You can find a list of recommended routers on the Internet at: www.siemens.com/gigasetcustomercare Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP" or "Gigaset C475 IP". Search for "Router", for example. Access to the services of a VoIP provider. You can open up to six accounts with different...
  • Page 14: First Steps

    Your telephone is supplied with the firmware version 097 of higher. Whenever there are new or improved functions for your Gigaset C470 IP/C475 IP, base station firmware updates will be made available for you to download to your phone (page 116). If this results...
  • Page 15 First steps Setting up the handset for use ¤ Insert the batteries the right way round (see figure). The polarity is indicated in/on the battery compartment. The handset switches on automatically. You will hear a confirmation tone. Closing the battery cover ¤...
  • Page 16 First steps Setting up the handset for use Initial charging and discharging of batteries If the handset is activated, the flashing battery icon e in the top right of the display indi- cates that the batteries are being charged. During handset operation, the battery icon indicates the charge status of the batteries (page 1).
  • Page 17: Installing The Base Station

    First steps Installing the base station Time: Enter hours and minutes as 4 digits, e.g. Q M 5 for 07:15 a.m. Press the display key §Save§ The date and time are shown in the handset's idle display (page 1). Setting the area codes To be able to call back a caller using the calls list (page 58), the area code ("local area code") in which your phone is being used must be stored.
  • Page 18: Connecting The Base Station

    First steps Connecting the base station Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line and the Internet, see Figure 1. Figure 1 Connecting the phone to the fixed line and the Internet Follow the steps in the order given below (see Figure 1): 1.
  • Page 19 First steps Connecting the base station 1. Connect the phone cord and power lead to the base station 1. Insert the phone cord into the lower connection socket at the rear of the base station. 2. Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station.
  • Page 20 First steps Connecting the base station Please note: Keep the mains adapter plugged in at all times for operation, as the phone does not work without mains connection. Only use the mains adapter and phone cord supplied. If you buy a replacement phone cord from a retailer, pay attention to the wiring of the phone jack.
  • Page 21: Making Settings For Voip Telephony

    First steps Making settings for VoIP telephony As soon as the cable connecting the phone and router is plugged in, the key lights up on the front of the base station (paging key). You can now establish VoIP connections within Gigaset.net (page 40). Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider...
  • Page 22 First steps Making settings for VoIP telephony Starting the connection assistant Precondition: The base station is connected to the mains power supply and a router. Your router is connected to the Internet (page 17). Tip: Leave VoIP activated as the default connection for your telephone (default setting, page 116).
  • Page 23 Making settings for VoIP telephony Downloading VoIP provider data The phone establishes a connection with the Siemens server on the Internet. Various pro- files with general access data for different VoIP providers can be downloaded here. After a brief period you will see the following display:...
  • Page 24 First steps Making settings for VoIP telephony If you have made all the required entries, the message "Connection data complete" will appear on the display. Then the Gigaset.net assistant is started. Entering your name in the Gigaset.net directory With Gigaset.net you can call other Gigaset.net users directly over the Internet free of charge, without setting up an account with a VoIP provider and without making any further settings.
  • Page 25 First steps Making settings for VoIP telephony Completing the VoIP settings After the entries have been completed, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, then the internal name of the handset will be displayed (example): Ð...
  • Page 26: Belt Clip And Headset

    First steps Belt clip and headset ¤ Start the Web configurator with the IP address. ¤ If no connection can be established, change the settings on the router (activate DHCP server) or the phone's IP address. Provider registration failed! Your personal data for registering with the VoIP provider may have been entered incom- pletely or incorrectly.
  • Page 27: Eco Dect: Reducing The Power Consumption And Transmission Power Of The Base Station

    ECO DECT: Reducing the power consumption and transmission power of the base station Belt clip and headset Connection socket for headset You can connect various headset types (with 2.5 mm jack connector), including HAMA Plantronics M40, MX100 and MX150. A compatibility list of tested headsets is available on the Internet at: www.plantronics.com/productfinder ECO DECT: Reducing the power consumption and transmission power of the base station...
  • Page 28: Menu Trees

    Menu trees Phone menu Menu trees Phone menu Open the main menu on your phone by right-clicking the control key when the handset is in idle status: v. There are two ways to select a function: Using number combinations ("shortcut") ¤...
  • Page 29 Menu trees Phone menu 1-1-6 Settings 1-1-6-1 Service Centres page 68 1-1-6-2 SMS Mailboxes page 67 1-1-6-3 Notify Number page 66 1-1-6-4 Notify Type page 66 1-1-6-6 Subscribe to SMS page 62 1-2 E-mail page 81 1-3 Messenger 1-3-1 Buddies page 87 1-3-2 User Status...
  • Page 30 Menu trees Phone menu Ð Settings 5-1 Date/Time page 13 5-2 Audio Settings 5-2-1 Handset Volume 5-2-2 Ringer Settings 5-2-2-1 Ext. Calls page 110 5-2-2-2 Internal Calls 5-2-2-3 All 5-2-3 Advisory Tones page 111 5-3 Display 5-3-1 Screen Picture page 107 5-3-2 Colour Scheme page 106...
  • Page 31: 5-7-1-1 Voip

    Menu trees Phone menu 5-6 Voice Mail 5-6-1 Local AM 5-6-1-1 Ans Machine page 78 (only on C475 IP base station) 5-6-1-2 Call Screening page 77 5-6-1-3 Announcements page 73 5-6-1-4 Message Length page 78 5-6-1-5 Record Quality page 78 5-6-1-6 Ring Delay page 77 5-6-2...
  • Page 32: Web Configurator Menu

    Menu trees Web configurator menu Web configurator menu Home page 124 Settings IP Configuration page 130 Telephony Connections page 132 Audio page 140 Number Assignment page 144 Call Forwarding page 146 Dialling Plans page 149 Network Mailbox page 151 Advanced Settings page 146 Messaging Messenger...
  • Page 33: Making Calls With Voip And The Fixed Line Network

    Making calls with VoIP and the fixed line network Making an external call Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP).
  • Page 34 Making calls with VoIP and the fixed line network Making an external call Selecting the connection type using display keys and making a call Precondition: The display keys on your handset have been assigned and/or §FixedLine§ §IP§ (page 108). §FixedLine§ §IP§...
  • Page 35: Ending A Call

    Making calls with VoIP and the fixed line network Ending a call Entering an IP address You can also dial an IP address instead of a phone number using VoIP. ¤ Press the star key * to separate the sections of the IP address (e.g.
  • Page 36: Accepting A Call

    Making calls with VoIP and the fixed line network Accepting a call Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d. Please note: Only calls to receive numbers that are assigned to your handset will be signalled (page 144).
  • Page 37 Making calls with VoIP and the fixed line network Calling Line Identification Call display You can use the display to determine whether the call is for your fixed line network number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...
  • Page 38 Making calls with VoIP and the fixed line network Calling Line Identification Display when Calling Line Identification is withheld The caller's name and/or number will not be displayed if the caller has suppressed Calling Line Identification: VoIP: The caller has activated the "anonymous calling" function. Fixed line network: The caller has activated the "anonymous calling"...
  • Page 39: Handsfree Talking

    Making calls with VoIP and the fixed line network Handsfree talking Handsfree talking In handsfree mode, instead of holding the handset to your ear you can put it down, for example on the table in front of you. This allows others to participate in the call. Activating/deactivating handsfree mode Activating while dialling Enter number and press briefly/press and hold the handsfree key to select the...
  • Page 40: Operating The Handset

    Operating the handset Activating/deactivating the handset Operating the handset Activating/deactivating the handset In idle status, press and hold the end call key. You will hear the confirmation tone. Activating/deactivating the keypad lock Press and hold the hash key. You will hear the confirmation tone. The Ø icon appears in the display when the keypad lock is activated.
  • Page 41: Display Keys

    Operating the handset Display keys In lists and menus t / s Scroll up/down line by line. Open the submenu. Go back one menu level or cancel. During an external call Press and release to open the handset directory. Press and hold to open the Gigaset.net directory. Initiate an internal consultation call.
  • Page 42: Menu Guidance

    Operating the handset Menu guidance Menu guidance Your telephone's functions are accessed using a menu that has a number of levels. Main menu (first menu level) ¤ To open the main menu, press v with the handset in idle status. The main menu functions are shown in the display as a list with colour icons.
  • Page 43: Voip Telephony Via Gigaset.net

    Exclusion of liability Gigaset.net is a voluntary service provided by Siemens Home and Office Communication GmbH & Co KG with no liability or guarantee for the availability of the network. This service can be terminated at any time with a notice period of three months.
  • Page 44 VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory Please note: – The Gigaset.net directory entry is transferred to a handset when it is registered with the base sta- tion. Provided the handset can send and receive directory entries. –...
  • Page 45 VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory Calling subscribers Select the subscriber from the hit list and press the talk key. Viewing the subscriber's number Select the subscriber from the hit list. Press the display key. §View§...
  • Page 46: Entering, Editing And Deleting Own Entry

    VoIP telephony via Gigaset.net Entering, editing and deleting own entry Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory If you did not enter a name when using the phone for the first time (page 21), specify a name and enter yourself in the directory.
  • Page 47: Network Services

    Network services Anonymous calling – withholding caller ID Network services Network services are functions made available by your fixed line network or VoIP provider. Anonymous calling – withholding caller ID Phone number identification can be withheld (CLIR = Calling Line Identification Restric- tion).
  • Page 48: Further Network Services For Fixed Line Networks

    Network services Further network services for fixed line networks Further network services for fixed line networks The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network provider. ¤...
  • Page 49: Ringback Off

    Network services Further network services for fixed line networks Functions during a call Initiating ringback You hear the busy tone. ¢ Ringback §Options§ Press the end call key. Consultation call During a call: Press the display key. §Ext.Call§ Enter a number or copy it from the directory and press §OK§...
  • Page 50: Further Network Services For Voip

    Network services Further network services for VoIP Further network services for VoIP You can use the following network services to make calls via the VoIP connection. Settings for all calls General call forwarding Precondition: The VoIP provider supports call forwarding. ¢...
  • Page 51 Network services Further network services for VoIP Please note: The setting applies to all VoIP phone numbers. It does not affect the procedure for call waiting on the fixed line connection. For how to activate/deactivate call waiting for the fixed line connection, see page 45.
  • Page 52: Using The Directory And Lists

    Using the directory and lists Directory/call-by-call list Using the directory and lists The options are: Directory Call-by-call list If applicable, online directories Last number redial list E-mail, SMS and messenger list Calls list Answer machine list (for Gigaset C475 IP) You can store a maximum of 250 entries in the directory and call-by-call list (the actual number depends on the size of the individual entries).
  • Page 53 Using the directory and lists Directory/call-by-call list Storing a number in the directory ¢ New Entry ¤ Change multiple line input: Number Enter the number. Name Enter name. Quick Dial: Select number key for quick dial. ¤ Save the changes. Please note: –...
  • Page 54 Using the directory and lists Directory/call-by-call list Selecting entries in the directory and call-by-call list s / C Open the directory or call-by-call list. You have the following options: Use q to scroll to the entry until the required name is selected. Enter the first character of the name, or scroll to the entry using s if required.
  • Page 55 Using the directory and lists Directory/call-by-call list Delete List Delete all entries in the directory or in the call-by-call list. Copy List Send complete list to a handset (page 52). Available Memory Display the available entries in the directory and call-by-call list. Using quick dial keys How to assign phone numbers to the keypad on your handset is described on page 50.
  • Page 56: Using Online Directories

    You can define which online directories you wish to use via the Web configurator (page 155). Exclusion of liability Siemens Home and Office Communication GmbH & Co KG assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory/classified directory Precondition: The handset is idle and a VoIP connection is available.
  • Page 57 Using the directory and lists Using online directories This establishes a connection to the online directory or the classified directory. Please note: – The directory entries Net Directory Yellow Pages are transferred to the handset when it is registered with the base station (page 98). Precondition: The handset can send and receive directory entries. –...
  • Page 58 Using the directory and lists Using online directories Search result (hit list) The search result is shown as a list on the display. Example: Net Directory 3/50 Sand, Marie Elisabe... +49123456789 Parkstraße 11 Berlin, Germany View Options 1. 3/50: Consecutive number/total number of hits (only the consecutive number is displayed if the total number of hits >99) 2.
  • Page 59: Last Number Redial List

    Using the directory and lists Last number redial list ¢ Refine search §Options§ Select and press §OK§ The search criteria from the previous search are adopted and entered in the corresponding fields. Surname: (Online directory) / Category/Name: (Classified directory) If necessary, change name/trade sector or extend partial name. City: If necessary, change the name of the town.
  • Page 60: Opening Lists With The Message Key

    Using the directory and lists Opening lists with the message key Opening lists with the message key You can use the message key f to open the following lists: Answer machine list (Gigaset C475 IP only) Network mailbox, see page 96 A separate list is displayed for each network mailbox.
  • Page 61 Using the directory and lists Opening lists with the message key ¤ Select a list with q and press §OK§ Calls list Precondition: Calling Line Identification (CLIP, page 33). Depending on the type of list set, the calls list contains missed calls ‰...
  • Page 62 Using the directory and lists Opening lists with the message key Date and time of call (if set, page 13) Type of entry: ‰ – accepted calls ( – missed calls – calls recorded by the answer machine (Ã, Gigaset C475 IP only) Managing entries in the calls list Pressing the display key deletes the marked entry.
  • Page 63: Making Cost-effective Calls

    Making cost-effective calls Opening lists with the message key Making cost-effective calls Using the Internet (VoIP) is the preferred cost-effective way of making calls. You can also use your phone's cost control function for calls to fixed line or mobile phone networks.
  • Page 64: Sms (text Messages)

    SMS (text messages) SMS (text messages) You can only send and receive SMS messages via the fixed line network. When an SMS is sent, the base station automatically establishes a connection via the fixed line network. Your phone is supplied ready for sending SMS messages immediately. Preconditions: Calling Line Identification is enabled for your fixed line network connection.
  • Page 65: Writing/sending An Sms

    SMS (text messages) Writing/sending an SMS Registering with the registration assistant ¢ ¢ The first time you open the v î Messaging menu, you will be asked whether you wish to be registered automatically with all entered SMS centres (see page 68). If you confirm with , you will be able to receive SMS messages from all registered SMS cen- §Yes§...
  • Page 66 SMS (text messages) Writing/sending an SMS Draft message list You can save an SMS in the draft message list and edit and send it later. Saving an SMS in the draft message list ¤ Write an SMS (page 62). Press the display key. §Options§...
  • Page 67: Receiving An Sms

    SMS (text messages) Receiving an SMS Receiving an SMS All received SMS messages are saved in the incoming message list. Linked SMS messages are displayed as one message. If this is too long (it consists of too many linked individual SMS messages) or if it was not fully transmitted, it will be split into several individual SMS messages.
  • Page 68 SMS (text messages) Receiving an SMS Deleting the incoming message list All new and old SMS messages in the list are deleted. ¤ Open the incoming message list. Open menu. §Options§ Select, press and confirm with . The list is cleared. Delete all §OK§...
  • Page 69: Notification By Sms

    SMS (text messages) Notification by SMS Please note: – The + symbol is not transferred for international area codes. ¥ You should then enter '00' at the start of the number. – If an SMS contains several numbers, the next number will be highlighted if you scroll down until the first number disappears from the display.
  • Page 70: Sms Mailboxes

    SMS (text messages) SMS mailboxes SMS mailboxes The general mailbox is the default setting. Anyone can access this mailbox and it cannot be protected by a PIN. You can additionally set up three personal mailboxes and protect these with a PIN. Each mailbox is identified by a name and a "mailbox ID" (a kind of exten- sion number).
  • Page 71: Setting Sms Centres

    SMS (text messages) Setting SMS centres Changing the name of a mailbox ¢ ¢ ¢ ¢ ¢ î (Select mailbox) Messaging Settings SMS Mailboxes Press the display key. §Edit§ Enter new name. Press the display key. §Save§ Press and hold (idle status). Changing a mailbox's PIN and ID ¢...
  • Page 72: Sms On A Pabx

    SMS (text messages) SMS on a PABX Sending an SMS through another SMS centre ¤ Activate the SMS centre (2 to 4) as the active send service centre. ¤ Send the SMS. This setting only applies to the next SMS to be sent. Thereafter, the setting returns to Service Centr.
  • Page 73 SMS (text messages) SMS troubleshooting Self-help with errors The following table lists error situations and possible causes and provides notes on trouble- shooting. You cannot send messages. 1. You have not requested the CLIP service (Calling Line Identification Presentation). ¥ Ask your service provider to enable this service.
  • Page 74: Operating The Base Station Answer Machine

    Operating the base station answer machine Operation via the handset Operating the base station answer machine You can operate the answer machine that is integrated in the base station via the handset or via remote operation (other phone/mobile phone). You can record your own announce- ment message or advisory message via the handset.
  • Page 75 Operating the base station answer machine Operation via the handset In answer and record mode If the memory is full the answer machine automatically switches to announce only mode. ¤ Delete old messages. The answer machine reverts automatically to answer and record mode. Selecting announcement mode You can choose between Ans.
  • Page 76 Operating the base station answer machine Operation via the handset Recording a personal announcement/notification Pre-recorded announcements are stored in your telephone for both announcement modes. The pre-recorded announcements are used if there is no personal announcement for the mode concerned. ¢...
  • Page 77 Operating the base station answer machine Operation via the handset Deleting announcements/announce only ¢ ¢ ¢ ¢ ¢ Ð Settings Voice Mail Local AM Announcements Del Announce Del Anc Only Press the display key to confirm the prompt. §Yes§ Press and hold (idle status). Once you have deleted your announcement, the relevant pre-recorded announcement will be used again.
  • Page 78: Deleting Messages

    Operating the base station answer machine Operation via the handset Pausing and controlling playback During message playback: Pause playback. Press 2 again to resume. t or Skip to the previous message. s or 3 Skip to the next message. 2 x s Skip to next-but-one message.
  • Page 79 Operating the base station answer machine Operation via the handset Picking up a call from the answer machine You can pick up a call while the answer machine is recording or is being operated via remote operation: §Accept§ Press the talk or display key. Recording stops and you can speak to the caller.
  • Page 80: Activating/deactivating Call Screening

    Operating the base station answer machine Activating/deactivating call screening Activating/deactivating call screening During recording of a message you can screen a call via the handset loudspeaker. Precondition: The number called is assigned to the handset as a receive number (page 144). Permanently activating/deactivating call screening ¢...
  • Page 81: Assigning The Answer Machine To Key 1 For Fast Access

    Operating the base station answer machine Assigning the answer machine to key 1 for fast access Setting the recording time You can set the maximum recording time of a message. You can choose between: Sec, or Maximum. Sec, 180 Sec ¢...
  • Page 82: Operating When On The Move (remote Operation)

    Operating the base station answer machine Operating when on the move (remote operation) Operating when on the move (remote operation) You can check and activate your answer machine from any other telephone (hotel, pay phone etc.), or initiate ringback from the answer machine with an SMS. Preconditions: You have set a system PIN other than 0000 (page 114).
  • Page 83 Operating the base station answer machine Operating when on the move (remote operation) New: Mark current message as "new". Start playback of the following message. Delete: Delete current message. Cancelling remote operation ¤ Press the end call key or replace the receiver. Activating the answer machine ¤...
  • Page 84: E-mail Notifications

    E-mail notifications Opening the incoming mail list E-mail notifications Your phone will notify you when new e-mail messages have been received on your incom- ing e-mail server. You can set your phone to periodically connect to your incoming e-mail server and check whether you have new e-mail.
  • Page 85 E-mail notifications Opening the incoming mail list Example display: Inbox Susi Sorglos 15.01.08 12:20 Louise Miller 15.01.08 11:15 Ý Options 1 E-mail address or name transmitted by the sender Bold: New message. 2 Date and time of receipt of e-mail message If the incoming message list on the incoming e-mail server is empty, No entries will appear...
  • Page 86: View The Message Header Of An E-mail

    E-mail notifications View the message header of an e-mail Mailbox settings incomplete! Incomplete entries for name of incoming e-mail server, user name and/or password. ¤ Check settings and complete if necessary (page 154). View the message header of an e-mail Precondition: You have opened the incoming mail list (page 81).
  • Page 87: Messenger

    Messenger Messenger The messenger on your phone makes instant messaging possible (immediate message transfer, chatting). The phone supports the XMPP Messenger (Jabber). Instant messaging refers to communication between "friends" on the Internet. Subscribers exchange short messages, which are forwarded immediately. This gives rise to a flowing "conversation"...
  • Page 88: Establishing A Connection, Going Online

    Messenger Establishing a connection, going online Please note: If your instant messaging provider doesn't support the phone's messenger client, then you can open an account with an open Jabber server and use the Web configurator to enter its address in your phone.
  • Page 89: Changing/checking Your Personal Status, Going Offline

    Messenger Changing/checking your personal status, going offline Please note: You can also assign the messenger to one of the display keys on your handset (page 108). The con- nection is established when you press the display key. Lost connection If your phone loses its connection to the messenger server, the display key f will flash on the handset that had been connected to the messenger.
  • Page 90: Opening The Buddy List

    Messenger Opening the buddy list Changing status ¢ ¢ ¢ ¢ î Messaging Messenger User Status Change Status ‰ Select status and press = on). §OK§ Press and hold if necessary (idle status). Disconnect, go offline ¤ Select status, and respond to the security prompt.
  • Page 91 Messenger Opening the buddy list Example: Buddies Mark Julian & Lisa & Herbert Chat Info The Web names (nicknames) of your buddies are displayed on the list. If they do not have a Web name, the user ID is displayed. If the name of a buddy is longer than one line, it will be abbreviated.
  • Page 92: Receiving Messages

    Messenger Receiving messages Requesting information about buddies You have opened the buddy list (page 87). Select buddy. Press the display key. §Info§ The display depends on the provider. Example: Info Julian Online Julian.Reeves@jabbe r.com Ý Chat 1 Web name (nickname, abbreviated if necessary) 2 Status 3 User ID (format: userid@provider-domain;...
  • Page 93 Messenger Receiving messages Opening the message list using the The message key flashes. ¤ Press the message key f. ¤ Select list if required and press . The number in brackets indicates the Messenger: (2) §OK§ number of new messages. Please note: If you are in the messenger menu or one of its submenus/text editors and you press the flashing mes- sage key f, this will open the...
  • Page 94: Writing And Sending Messages

    Messenger Writing and sending messages Via the messenger client on your PC you can agree to the action or refuse permission. Without your agreement, the other subscriber cannot add you to their buddy list. Reading messages Precondition: You have opened the message list and selected a message with q. ¤...
  • Page 95: Calling A Buddy

    Messenger Calling a buddy Interruption while writing If you receive a call while you are writing a message or the connection to the messenger server is interrupted, the text editor is terminated. Your message is stored temporarily until ..you start up a chat with the same buddy (page 89). The text editor is opened with the stored text.
  • Page 96: Self-help With Errors

    Messenger Self-help with errors Self-help with errors While establishing a connection to the messenger server, during connection and when sending messages the following errors may occur. Behaviour when the connection is lost If the connection to the messenger server is interrupted, an appropriate message is shown in the display.
  • Page 97: Using The Network Mailbox

    Using the network mailbox Activating/deactivating network mailbox, entering numbers Using the network mailbox Some fixed network providers and VoIP providers offer answer machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number).
  • Page 98: Configuring The (network) Mailbox For Fast Access

    Using the network mailbox Configuring the (network) mailbox for fast access Please note: For information on how to activate and deactivate network mailboxes via the web configurator and to change their assigned numbers, see, see page 151. Configuring the (network) mailbox for fast access You can use fast access to make direct calls to a network mailbox or the Gigaset C475 IP's integrated answer machine.
  • Page 99: Listening To Messages On The Network Mailbox

    Using the network mailbox Listening to messages on the network mailbox Calling the network mailbox Press and hold. If you have set a network mailbox for fast access you will be connected straight to this net- work mailbox. If you have set the integrated answer machine on the base station for fast access, message playback begins.
  • Page 100 Using the network mailbox Listening to messages on the network mailbox Calling the network mailbox and checking messages Press the message key. Net AM: Fxd. line / Net AM: IP1 / ... Select the network mailbox and press §OK§ You are connected directly to the network mailbox and hear its announcement. Messages can generally be played back using your handset keypad (digit codes).
  • Page 101: Using Several Handsets

    It will use the fixed line network number and the first VoIP number as send numbers. For how to change the assignments, see page 144. Registering another Gigaset C47H handset on the Gigaset C470 IP/C475 IP Before you can use your handset, you must register it to a base station.
  • Page 102: De-registering Handsets

    – The handset with the internal number 6 is being used: the handset you wish to register cannot be registered. Registering other handsets with Gigaset C470 IP/C475 IP You can register other Gigaset handsets and handsets for other devices with GAP function- ality as follows.
  • Page 103: Changing A Handset's Internal Number

    Using several handsets Changing a handset's internal number Changing a handset's internal number A handset is automatically assigned the lowest free number on registration. In the list of internal parties, the handsets are sorted according to their internal number. You can change the internal number of all registered handsets (1–6). Numbers 1-6 can only be assigned once each.
  • Page 104: Making Internal Calls

    Using several handsets Making internal calls Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Initiate internal call. Enter the number of the handset. Initiate internal call. Select handset. Press the talk key.
  • Page 105 Using several handsets Making internal calls Initiating internal consultation call, conference call You are talking to an external participant (via fixed line network or VoIP) and can call an internal participant at the same time to hold a consultation call. Open the list of handsets.
  • Page 106: Listening In To An External Call

    Using several handsets Listening in to an external call Listening in to an external call Precondition: The Listening In function must be activated. You are conducting an external call. An internal participant can listen in on this call and take part in the conversation. Listening in to a call is signalled to all participants by a tone if the signal tone is activated (see below).
  • Page 107: Using A Handset As A Room Monitor

    Using several handsets Using a handset as a room monitor Using a handset as a room monitor If the room monitor is activated, a previously stored destination number is called as soon as a set noise level is reached in the room. You can save an internal or external number in your handset as the destination number.
  • Page 108 Using several handsets Using a handset as a room monitor Level: Set noise level sensitivity (Low or High). ¤ Press the display key to save the entry. §Save§ You can use the display key to switch directly to the room monitor settings. §Options§...
  • Page 109: Handset Settings

    Handset settings Changing the display language Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the display language You can view the display texts in different languages. ¢ ¢ ¢ Ð Settings Handset Language...
  • Page 110: Setting The Screen Picture

    Handset settings Setting the screen picture Setting the screen picture You can display a picture or a screen picture (picture or digital clock) when the handset is in idle status. This will replace the idle status display. It may conceal the date, time and name.
  • Page 111: Quick Access To Functions

    Handset settings Quick access to functions Quick access to functions The display keys on your handset are preset to fulfil certain functions. You can change the configuration, i.e. assign other functions to the display keys. To start the function, you then simply need to press the button. Changing display key assignments ¤...
  • Page 112: Activating/deactivating Auto Answer

    Handset settings Activating/deactivating auto answer Activating/deactivating auto answer If you activate this function, when you receive a call you can simply lift the handset out of the charging cradle without having to press the talk key c. ¢ ¢ Ð Settings Handset Auto Answer...
  • Page 113: Changing Ringer Tones

    Handset settings Changing ringer tones Changing ringer tones Volume: You can choose between five volumes (1–5; e.g. volume 2 = ˆ) and the "cre- scendo" ring (6; volume increases with each ring = ‰). Ringer tones: You can select various ringer tones. You can set different ringer tones for the following functions: Ext.
  • Page 114: Activating/deactivating Advisory Tones

    Handset settings Activating/deactivating advisory tones Activating/deactivating the ringer tone You can deactivate the ringer tone on your handset before you answer a call or when the handset is in idle status; the ringer tone can be deactivated permanently or just for the cur- rent call.
  • Page 115: Setting The Alarm Clock

    Handset settings Setting the alarm clock Battery: Select On, Call. The battery warning tone is only activated/deactivated and only sounds during a call. Press the display key to save the setting. §Save§ You cannot deactivate the confirmation tone for placing the handset in the charging cra- dle.
  • Page 116: Restoring The Handset To The Factory Settings

    Handset settings Restoring the handset to the factory settings Restoring the handset to the factory settings Each individual handset setting is reset, in particular the language, display, volume, ringer tone and alarm clock settings (see from page 106 onwards). The last number redial list is cleared.
  • Page 117: Base Station Settings

    Base station settings Protecting against unauthorised access Base station settings The base station settings are carried out using a registered Gigaset C47H handset. Protecting against unauthorised access Protect the system settings of the base station with a system PIN known only to yourself. You have to enter the system PIN if, among other things, you register and de-register a handset, change VoIP settings or reset the phone to factory settings.
  • Page 118: Activating/deactivating Music On Hold

    Base station settings Activating/deactivating music on hold The following are not reset: Date and time System PIN SMS info services The handsets are still registered. ¢ ¢ ¢ Ð Settings Base Base Reset Enter the system PIN and press §OK§ Press the display key to confirm.
  • Page 119: Setting The Default Connection

    Base station settings Setting the default connection Setting the default connection You can make settings according to whether you want to make calls via VoIP or the fixed line network by default. Please note: The standard connection is only relevant when dialling numbers that are not subject to dialling plans (page 149) and are entered without a line suffix (page 31).
  • Page 120 Automatic firmware update Your phone will check daily whether a newer firmware update is available via the Internet on the Siemens configuration server. If this is the case, the message New firmware available will be displayed when the handset is in idle status, and the message key f flashes.
  • Page 121: Making Voip Settings

    In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Siemens configura- tion server and store them on your phone.
  • Page 122 After the first download of the VoIP provider settings, your phone will check daily whether a newer version of the file for your VoIP provider is available via the Internet on the Siemens configuration server. If this is the case, when the handset is in idle status the message will be displayed, and the message key f flashes.
  • Page 123: Setting The Phone's Ip Address In Lan

    Making VoIP settings Setting the phone's IP address in LAN Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognised" by the LAN. The IP address can be assigned to the base station automatically (by the router) or manu- ally.
  • Page 124: Activating/deactivating Display Of Voip Status Messages

    Making VoIP settings Activating/deactivating display of VoIP status messages DNS Server: IP Address Type = Static: Enter the IP address for the preferred DNS server. The DNS server (Domain Name Sys- tem) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made.
  • Page 125: Operating The Base Station On The Pabx

    Operating the base station on the PABX Changing the dialling mode Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only concern fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Iden- tification.
  • Page 126: Switching Temporarily To Touch Tone Dialling (dtmf)

    Operating the base station on the PABX Switching temporarily to touch tone dialling (DTMF) Changing the pause after the recall key You can change the length of the pause if your PABX requires this (refer to the user guide for your PABX). v 5 5 O Enter a number for the length of the pause (1 = 1 sec.;...
  • Page 127: Web Configurator - Configuring The Telephone Via A Pc

    Web configurator – configuring the telephone via a PC Connect the PC with the telephone's Web configurator Web configurator – configuring the telephone via a PC The Web configurator is the Web interface for your phone. It allows you to make the set- tings for your phone's base station via your PC's Web browser.
  • Page 128: Logging In, Setting The Web Configurator Language

    Web configurator – configuring the telephone via a PC Logging in, setting the Web configurator language ¤ Launch the Web browser on your PC. ¤ Enter http:// and the telephone's current IP address (for example: http://192.168.2.2) into the address field of the Web browser. ¤...
  • Page 129: Logging Off

    Web configurator – configuring the telephone via a PC Logging off Logging off In the menu bar (page 127) at the top right of every Web page in the Web configurator, you will see the command. Click to log off from the Web configurator. Log Off Log Off Warning:...
  • Page 130 Web configurator – configuring the telephone via a PC Structure of the Web pages Menu bar In the menu bar, the Web configurator menus are offered in the form of tab pages. The following menus are available: Home The start screen is opened once you have registered with the Web configurator. It con- tains information on the Web configurator functions.
  • Page 131: Opening Web Pages

    Web configurator – configuring the telephone via a PC Opening Web pages – Alternative options. The active option in the list is highlighted with , and the non- active option with . You can activate an option by clicking . The previously acti- vated option is deactivated.
  • Page 132: Setting Phone With Web Configurator

    Web configurator – configuring the telephone via a PC Setting phone with Web configurator Setting phone with Web configurator You can make the following settings using the Web configurator: Connecting your phone to the local network (page 130) Configuring for telephony –...
  • Page 133: Ip Configuration

    Web configurator – configuring the telephone via a PC IP Configuration IP Configuration Assigning the IP address Make the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individual components/terms, see the glossary (page 189).
  • Page 134 Web configurator – configuring the telephone via a PC IP Configuration Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to con- vert the DNS name into the IP address when connection is being established to a server.
  • Page 135: Configuring Telephone Connections

    Web configurator – configuring the telephone via a PC Configuring telephone connections Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.
  • Page 136 Web configurator – configuring the telephone via a PC Configuring telephone connections Suffix Line suffix that you have to add to the phone number of an outgoing call to allow the account assigned to the suffix to be used as the sending account. Example: if you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the number you have assigned to your handset as the send number and whether you press briefly/press and hold the talk key.
  • Page 137 Web configurator – configuring the telephone via a PC Configuring telephone connections The areas General Provider Data (page 136) and Network (page 137) can be shown and hidden by clicking the Show Advanced Settings Hide Advanced Settings buttons. You must enter the VoIP provider's general access data in these areas. You can download this data for many VoIP providers from the Internet (see "Area: Auto Configuration").
  • Page 138 Authentication password). Profile files of the most important VoIP providers are available on the Siemens Internet server for downloading. The address for the server is stored in your phone (page 159). Proceed as follows to load the data onto your telephone: ¤...
  • Page 139 Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the Siemens con- figuration server (page 134), then the fields in this area will be preset with the data from the download. Generally speaking, you do not need to configure any settings in this area.
  • Page 140 Network Please note: If you have downloaded the general settings for your VoIP provider from the Siemens configuration server (page 133), then some fields in this area will be preset with the data from the download (e.g. the settings for the STUN server and outbound proxy).
  • Page 141 Web configurator – configuring the telephone via a PC Configuring telephone connections The STUN server and outbound proxy are used alternately to work around the NAT/firewall in the router. STUN enabled Click if you want your phone to use STUN as soon as it is used on a router with asym- metric NAT.
  • Page 142 Web configurator – configuring the telephone via a PC Configuring telephone connections Outbound proxy port Enter the number of the communication port used by the outbound proxy. The default port is 5060. Saving settings on the phone ¤ Click to save the changes. Connections list will be shown after saving (see Figure 3 on page 132).
  • Page 143: Optimising Voice Quality For Voip Connections

    Web configurator – configuring the telephone via a PC Optimising voice quality for VoIP connections Activating/deactivating the Gigaset.net connection Your phone is assigned a Gigaset.net phone number on delivery. As soon as you have con- nected your phone to the Internet, you can make calls using the Gigaset.net and receive calls from other Gigaset.net subscribers, provided that your Gigaset.net connection has been activated.
  • Page 144 Web configurator – configuring the telephone via a PC Optimising voice quality for VoIP connections G.729 Average voice quality. The necessary bandwidth is less than 8 kbit/s per voice connec- tion. Both sides of a phone connection (caller/sender side and receiver side) must use the same voice codec.
  • Page 145 Web configurator – configuring the telephone via a PC Optimising voice quality for VoIP connections Area: Settings for Connections In this area you can make specific settings for each of your VoIP phone numbers. You can make the following settings for each VoIP phone number configured on your phone: Volume for VoIP Calls Depending on the VoIP provider, it is possible that the received voice/earpiece volume is...
  • Page 146 Voice quality and infrastructure A Gigaset C470 IP or C475 IP will allow you to make calls with good voice quality via the Internet. However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.
  • Page 147: Setting The Telephone Default Connection

    Web configurator – configuring the telephone via a PC Setting the telephone default connection Setting the telephone default connection The default telephone connection defines which line type (VoIP or fixed line network) will be used to dial numbers when you briefly press the c key. The default connection is applied to all registered handsets.
  • Page 148: Assigning Answer Machine Receive Numbers (gigaset C475 Ip)

    Web configurator – configuring the telephone via a PC Assigning answer machine receive numbers (Gigaset C475 IP) Please note: The fixed line network number is permanently assigned to each handset as a send number. This assignment cannot be deactivated. It ensures that emergency calls can be made from every hand- set.
  • Page 149: Call Forwarding To Activate Voip Connections

    Web configurator – configuring the telephone via a PC Call Forwarding to activate VoIP connections Call Forwarding to activate VoIP connections You can forward calls to your VoIP numbers and to your Gigaset.net number. You can forward calls to your VoIP numbers to any external number (VoIP, fixed line net- work or mobile network number).
  • Page 150: Defining Recall Key Functions For Voip (hook Flash)

    Web configurator – configuring the telephone via a PC Defining recall key functions for VoIP (hook flash) Please note: The settings for DTMF signalling apply to all VoIP connections (VoIP accounts). Defining recall key functions for VoIP (hook flash) Your VoIP provider may support special performance features. To make use of these fea- tures, your phone needs to send a specific signal (data packet) to the SIP server.
  • Page 151: Configuring Call Forwarding Via Voip

    Web configurator – configuring the telephone via a PC Configuring call forwarding via VoIP Configuring call forwarding via VoIP If you are toggling calls via VoIP connections, you can connect the two external callers (pro- vider-dependent). You can configure settings for this type of call forwarding. ¤...
  • Page 152: Defining Dialling Plans - Cost Control

    Web configurator – configuring the telephone via a PC Defining dialling plans – cost control ¤ In the field enter the area code for your town without a prefix, e.g. 20 Local Area Code (for London). ¤ Click next to Predial area code for local calls through VoIP to activate the function.
  • Page 153 Web configurator – configuring the telephone via a PC Defining dialling plans – cost control Defining dialling plans ¤ ¢ ¢ Open the following Web page: Settings Telephony Dialling Plans. You can define dialling plans for your telephone in the area.
  • Page 154: Activating/deactivating Network Mailbox, Entering Numbers

    Web configurator – configuring the telephone via a PC Activating/deactivating network mailbox, entering numbers Activating/deactivating dialling plans ¤ Click the option in the column to activate/deactivate the corresponding dialling Active plan ( = activated). A deactivated dialling plan will not take effect until it is reactivated. Deleting dialling plans ¤...
  • Page 155: Saving Messenger Access Data

    Web configurator – configuring the telephone via a PC Saving messenger access data Entering numbers ¤ Enter the network mailbox number in the Call number column after the desired connec- tion. With some VoIP providers your mailbox number will be downloaded together with the general VoIP provider data (page 135), saved to your base station and displayed under Call number.
  • Page 156 Web configurator – configuring the telephone via a PC Saving messenger access data ¤ In the field, select whether you wish to use the Jabber Messenger Account Gigaset.net server or another provider's messenger server (Other). The access data for Gigaset.net is already stored in the base station.
  • Page 157: Making E-mail Settings

    Web configurator – configuring the telephone via a PC Making e-mail settings ¤ Now you can enter Gigaset.net subscribers as contacts (buddies). For the Jabber ID of each subscriber, enter the subscriber's Gigaset.net number with "@jabber.gigaset.net" (example: 2141524901#9@jabber.gigaset.net). A request to "Add to contact list" will be sent to the subscriber. If the subscriber accepts this request, they will be added to your buddy list.
  • Page 158: Activating/deactivating Info Services

    Web configurator – configuring the telephone via a PC Activating/deactivating info services Activating/deactivating info services You can configure your registered Gigaset C47H handsets to display customised text infor- mation (e.g. weather reports, RSS feeds) in the idle display. Precondition: The Clock is set as a screen picture on the handset (page 107).
  • Page 159: Changing Internal Handset Numbers And Names

    Web configurator – configuring the telephone via a PC Changing internal handset numbers and names Authentication Name, Authentication password These are displayed if you need to register with the provider to gain access to certain services: – Some providers require you to register every time you want to access their online directory.
  • Page 160: Loading And Deleting Handset Directories To/from The Pc

    Web configurator – configuring the telephone via a PC Loading and deleting handset directories to/from the PC The changes are present in the internal lists of all registered handsets. Handsets are sorted by their internal numbers in the internal list. The order of the handsets in the list can there- fore be changed.
  • Page 161 1. Name 2. First name 3. Number 4. Number (office) 5. Number (mobile) 6. E-mail address 7. Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-01-12T11:00) 8. Identification as VIP (X-SIEMENS-VIP:1)
  • Page 162: Activating Voip Status Message Display

    If necessary, you can load updates of the base station firmware onto your phone. The server on which Siemens makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the Data server field.
  • Page 163 Web configurator – configuring the telephone via a PC Starting a firmware update Preconditions: No calls are being made via the fixed line network or VoIP. There is no connection between registered handsets. The base station menu is not open in any of the handsets. ¤...
  • Page 164: Activating/deactivating The Automatic Version Check

    Web configurator – configuring the telephone via a PC Activating/deactivating the automatic version check Activating/deactivating the automatic version check When the version check is activated, the phone checks on a daily basis whether the Sie- mens configuration server is carrying a new version of the phone firmware or of the file with the general settings for your VoIP provider.
  • Page 165: Querying The Phone Status

    Web configurator – configuring the telephone via a PC Querying the phone status Please note: If the date and time are updated by a time server that automatically switches between summer time and standard time, you must always activate here. ¤...
  • Page 166: Appendix

    When it has fully dried out, you will normally be able to use it again. Questions and answers If you have any questions about using your phone, visit us at www.siemens.com/ gigasetcustomercare at any time. The table below contains a list of common problems and possible solutions.
  • Page 167 Appendix Questions and answers The display is blank. 1. The handset is not switched on. ¥ Press and hold the end call key 2. The battery is flat. ¥ Charge the battery or replace it (page 11). The keys of a handset do not respond when pressed. The keypad lock is activated.
  • Page 168 Appendix Questions and answers When making calls from the fixed line network, the caller's phone number is not displayed although CLIP (page 33) is set. Calling Line Identification is not enabled. ¥ The caller should ask his network provider to enable Calling Line Identification (CLI). You hear an error tone when keying an input (a descending tone sequence).
  • Page 169 ¥ Please only use firmware and downloads that are made available on the preconfigured Sie- mens server (page 159) or at www.siemens.com/gigasetcustomercare. 3. If is displayed, the download server may not be accessible.
  • Page 170 Appendix Questions and answers The integrated answer machine of your Gigaset C475 IP reports "Invalid PIN" on remote opera- tion. 1. You have entered the wrong system PIN. ¥ Enter the system PIN again. 2. The system PIN is still set to 0000. ¥...
  • Page 171: Voip Status Codes

    Appendix Questions and answers VoIP status codes If you have problems with your VoIP connections, activate the Show Stat. on HS function (page 119, page 159). You will then receive a VoIP status code that will support you in problem analysis. Also enter the code during problem analysis by the Service department. In the following tables you will find the meanings of the most important status codes and messages.
  • Page 172 Appendix Questions and answers Status Meaning code 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable.
  • Page 173 Appendix Questions and answers Status Meaning code 0x503 The query cannot currently be processed by the receiving device or the proxy because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.
  • Page 174: Checking Service Information

    Appendix Checking service information Checking service information You may need the service information of your phone (base station and handset) for Cus- tomer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 sec.
  • Page 175: Service (customer Care)

    Voice over IP telephony is possible via the LAN interface if an additonal modem has been connected. Country-specific requirements have been taken into consideration. We, Siemens Home and Office Communication Devices GmbH & Co. KG, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC.
  • Page 176: Guarantee Certificate United Kingdom

    This Guarantee shall apply to new devices purchased in the European Union. For Prod- ucts sold in the United Kingdom the Guarantee is issued by: Siemens Home and Office Communication Devices GmbH & Co. KG, Schlavenhorst 66, D-46395 Bocholt, Ger- many.
  • Page 177: Specifications

    At the time of going to print, batteries up to 900 mAh were available and had been tested in the system. Due to the constant progression in battery development, the list of recom- mended batteries in the FAQ section of the Gigaset Customer Care pages is regularly updated: www.siemens.com/gigasetcustomercare...
  • Page 178: Icons

    Appendix Icons Power consumption for base station and charger The power consumption for the base station is approx. 1.3 watt. The power consumption for the charging cradle is approx. 0.5 watt. General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880–1900 MHz...
  • Page 179: Example Of A Menu Input

    Appendix Example of a menu input Example of a menu input The steps you need to perform are shown in abbreviated form in the user guide. This is illustrated below using the example of "Setting the contrast for the display". The things you have to do are explained in the boxes.
  • Page 180: Writing And Editing Text

    Appendix Writing and editing text You will see the following in the display (example): Date/Time Date: [15.01.08] Time: 11:11 Ý Save Date: Enter day, month and year in 6-digit format. The second line is marked with [ ] to show it is active. ¤...
  • Page 181 Appendix Writing and editing text Entering special characters ¤ Press the star key *. A table is opened containing all the special characters. The cursor is positioned on the character " " (full stop). ’ " ¤ §.§ & â <...
  • Page 182: Gigaset C470 Ip/c475 Ip - Free Software

    Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk – i.e. there shall be no claims for liability for defects against Siemens Home and Office Communication Devices GmbH & Co.
  • Page 183 Appendix Gigaset C470 IP/C475 IP – Free software GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 184 Appendix Gigaset C470 IP/C475 IP – Free software For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library.
  • Page 185 Appendix Gigaset C470 IP/C475 IP – Free software such function or table, the facility still operates, and performs whatever part of its purpose remains meaningful. (For example, a function in a library to compute square roots has a purpose that is entirely well-defi- ned independent of the application.
  • Page 186 Appendix Gigaset C470 IP/C475 IP – Free software 6. As an exception to the Sections above, you may also combine or link a "work that uses the Library" with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customer's own use and reverse engineering for debugging such modifications.
  • Page 187 Appendix Gigaset C470 IP/C475 IP – Free software 10. Each time you redistribute the Library (or any work based on the Library), the recipient automati- cally receives a license from the original licensor to copy, distribute, link with or modify the Library subject to these terms and conditions.
  • Page 188 Appendix Gigaset C470 IP/C475 IP – Free software 16. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPY- RIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE LIBRARY AS PER-...
  • Page 189: Accessories

    Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries SMS (precondition: CLIP must be enabled) Headset socket Room monitor www.siemens.com/gigasetC47H Gigaset S67H handset HDSP ready Illuminated graphical colour display (65k colours) Illuminated keypad Handsfree talking Polyphonic ringer tones...
  • Page 190 SMS (precondition: CLIP must be enabled) PC interface, e.g. for managing directory entries, ringer tones and screensavers Headset socket Bluetooth Room monitor Walky-talky function www.siemens.com/gigasetSL37H Gigaset S45 handset Illuminated colour display (4096 colours) Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries...
  • Page 191 Configuration options for the second ringer key (separate intercom call, activating interior lighting, or function such as first ringer key) www.siemens.com/GigasetHC450 All accessories are available from your mobile phone retailer. Only use original accessories. This will avoid possible health risks and damage to property, and also ensure that all the relevant regulations are complied with.
  • Page 192: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connec- tion pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 193 Glossary Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time. Chatting in this sense is understood to be a written form of communication. Client Application that requests a service from a server. Codec Coder/decoder Codec is a procedure that digitises and compresses analogue voice before it is sent via...
  • Page 194 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (of several) Web server on the Internet (e.g. Siemens Home) The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
  • Page 195 Glossary DTMF Dual Tone Multi-Frequency Another description for dual tone multi-frequency dialling. Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP. The dynamic IP address for a network component can change every time it registers or at certain time intervals.
  • Page 196 Glossary Fragmentation Data packets that are too big are split into smaller packets (fragments) before they are transferred. They are put together again when they reach the recipient (defragmented). Full duplex Data transfer mode in which data can be sent and received at the same time. G.711 a law, G.711 µ...
  • Page 197 Glossary Headset Combination of microphone and headphone. A headset makes handsfree talking more comfortable. There are headsets available that are connected to the handset by a cable. HTTP Proxy Server via which the Network subscribers can process their Internet traffic. Uses one Infrastructure network to connect several Network subscribers.
  • Page 198 Glossary The IP address is made up of the network number and the number of the Network sub- scribers (e.g. phone). Depending on the Subnet mask, the front one, two or three parts make up the network number and the rest of the IP address addresses the network com- ponent.
  • Page 199 Glossary Network Address Translation Method for converting (private) IP addresss to one or more (public) IP addresses. NAT enables the IP addresses of Network subscriberss (e.g. VoIP telephones) in a LAN to be concealed behind a shared IP address for the Router on the Internet. VoIP telephones behind a NAT router cannot be reached by VoIP servers (on account of the private IP address).
  • Page 200 Glossary Port forwarding The Internet gateway (e.g. your router) forwards data packets from the Internet that are directed to a certain Port to the port concerned. This allows servers in the LAN to offer services on the Internet without you needing a public IP address. Port number Indicates a specific application of Network subscribers.
  • Page 201 Glossary Random Access Memory Memory in which you have reading and storage rights. Items such as melodies and screen pictures are saved in the RAM after you have loaded them onto the phone via the Web configurator. Registrar The registrar manages the Network subscribers current IP addresses. When you regis- ter with your VoIP provider, your current IP address is saved on the registrar.
  • Page 202 Glossary Server Provides a service to other Network subscribers (Clients). The term can indicate a com- puter/PC or an application. A server is addressed via IP address/Domain name and Port. SIP (Session Initiation Protocol) Signalling protocol independent of voice communication. Used for establishing and ending a call.
  • Page 203 The sender is not notified about whether it is received. Uniform Resource Identifier Character sequence for identifying resources (e.g. e-mail recipient, http://siemens.com, files). On the Internet URIs are used as a uniform identification for resources. URIs are also described as SIP addresses.
  • Page 204 Glossary Voice codec See Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway Provider is an Internet service provider that provides a Gateway for Internet telephony.
  • Page 205: Index

    Index Index remote operation ....scrolling back ....scrolling forward ....Application Layer Gateway (ALG) .
  • Page 206 Index updating firmware ..Call screening during recording ..wall mounting ....Call waiting ....Base station power consumption accepting/rejecting (fixed line reducing...
  • Page 207 Index Checking internal ....EEPROM version ....Contrast (display) ....firmware version .
  • Page 208 Index activating/deactivating ..Domain ..... defining ....Domain name .
  • Page 209 Index menu input ....G.729 ..... . . multiple line input .
  • Page 210 Index registering ....Electronics Engineers ..reset ..... . Interface language restoring to factory settings .
  • Page 211 Index assigning directory entry ..handset ..... call-by-call key ....Lock (keypad lock) .
  • Page 212 Index playing ..... . updating ....Message key .
  • Page 213 Index phone) ....entering (handset) ... . Order in directory ....entering (Web configurator) .
  • Page 214 Index Resetting handset ....base station ....screen picture .
  • Page 215 Index Star key ....disconnecting call ..Start connection assistant (menu) fixed line network .
  • Page 216 Index configuring account ... Warning tone, see Advisory tones configuring account (first) ..Web configurator ....connection name .
  • Page 217: Mounting The Charging Cradle To The Wall, Connecting

    Mounting the charging cradle to the wall, connecting the charging cradle Mounting the charging cradle to the wall, connecting the charging cradle...
  • Page 218: Mounting The Base Station To The Wall

    Mounting the base station to the wall Mounting the base station to the wall...
  • Page 219 Issued by Siemens Home and Office Communication Devices GmbH & Co. KG Schlavenhorst 66 D-46395 Bocholt © Siemens Home and Office Communication Devices GmbH & Co. KG 2008 All rights reserved. Subject to availability. Right of modification reserved. www.siemens.com/gigaset...

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