Siemens Gigaset C470 IP User Manual page 152

Questions and answers
No firmware update or VoIP profile download is carried out.
1. If
Currently not possible!
already being carried out.
¥
Repeat the process at a later time.
2. If is displayed, the firmware or profile file may be invalid.
File corrupted!
¥
Please only use firmware and downloads that are made available on the preconfigured Sie-
mens server (page 144) or at www.siemens.com/gigasetcustomercare.
3. If
Server not accessible!
¥
The server is currently not accessible. Repeat the process at a later time.
¥
You have changed the preconfigured server address (page 144). Correct the address. If neces-
sary, reset the base station.
4. If Transmission Error XXX
error code is displayed for XXX.
¥
Repeat the process. If the error occurs again, consult the Service department.
5. If Check IP settings!
¥
Check the cable connections between the phone and router and between the router and the
Internet.
¥
Check whether the phone is connected to the LAN, i.e. it can be reached at its IP address.
You cannot listen to or control the network mailbox.
VoIP:
Your VoIP provider does not support the type of DTMF signalling set up on your phone.
¥
Ask your VoIP provider which signalling it supports and change the settings on your phone
(page 131) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥
Set your PABX to touch tone dialling.
No time is specified for a message in the call history.
Date/time is not set.
¥
Set date/time (page 13) or
¥
Activate base station synchronisation with a time server on the Internet (page 146).
is displayed, the VoIP connections may be busy or a download/update is
is displayed, the download server may not be accessible.
is displayed, an error has occurred in the transmission of the file. An HTTP
is displayed, your phone may not be connected to the Internet.
Appendix
151