Siemens Gigaset C470 IP Manual
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Siemens Gigaset C470 IP Manual

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Download this manual See also: User Manual, Installation Manual
EN
Dear Customer,
Gigaset Communications GmbH is the legal successor to
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), which in turn continued the Gigaset business
of Siemens AG. Any statements made by Siemens AG or
SHC that are found in the user guides should therefore be
understood as statements of Gigaset Communications
GmbH.
We hope you enjoy your Gigaset.
DE
Sehr geehrte Kundin, sehr geehrter Kunde,
die Gigaset Communications GmbH ist Rechtsnachfolgerin
der Siemens Home and Office Communication Devices
GmbH & Co. KG (SHC), die ihrerseits das Gigaset-Geschäft
der Siemens AG fortführte. Etwaige Erklärungen der
Siemens AG oder der SHC in den Bedienungsanleitungen
sind daher als Erklärungen der Gigaset Communications
GmbH zu verstehen.
Wir wünschen Ihnen viel Freude mit Ihrem Gigaset.
FR
Chère Cliente, Cher Client,
la société Gigaset Communications GmbH succède en droit
à Siemens Home and Office Communication Devices GmbH
& Co. KG (SHC) qui poursuivait elle-même les activités Giga-
set de Siemens AG. Donc les éventuelles explications de Sie-
mens AG ou de SHC figurant dans les modes d'emploi
doivent être comprises comme des explications de Gigaset
Communications GmbH.
Nous vous souhaitons beaucoup d'agrément avec votre
Gigaset.
IT
Gentile cliente,
la Gigaset Communications GmbH è successore della Sie-
mens Home and Office Communication Devices GmbH &
Co. KG (SHC) che a sua volta ha proseguito l'attività della
Siemens AG. Eventuali dichiarazioni della Siemens AG o
della SHC nei manuali d'istruzione, vanno pertanto intese
come dichiarazioni della Gigaset Communications GmbH.
Le auguriamo tanta soddisfazione con il vostro Gigaset.
NL
Geachte klant,
Gigaset Communications GmbH is de rechtsopvolger van
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), de onderneming die de Gigaset-activiteiten
van Siemens AG heeft overgenomen. Eventuele uitspraken
of mededelingen van Siemens AG of SHC in de gebruiksaan-
wijzingen dienen daarom als mededelingen van Gigaset
Communications GmbH te worden gezien.
Wij wensen u veel plezier met uw Gigaset
ES
Estimado cliente,
la Gigaset Communications GmbH es derechohabiente de la
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC) que por su parte continuó el negocio Gigaset
de la Siemens AG. Las posibles declaraciones de la
Siemens AG o de la SHC en las instrucciones de uso se
deben entender por lo tanto como declaraciones de la Giga-
set Communications GmbH.
Le deseamos que disfrute con su Gigaset.
PT
SCaros clientes,
Gigaset Communications GmbH é a sucessora legal da Sie-
mens Home and Office Communication Devices GmbH &
Co. KG (SHC), que, por sua vez, deu continuidade ao sector
de negócios Gigaset, da Siemens AG. Quaisquer declara-
ções por parte da Siemens AG ou da SHC encontradas nos
manuais de utilização deverão, portanto, ser consideradas
como declarações da Gigaset Communications GmbH.
Desejamos que tenham bons momentos com o seu Gigaset.
Issued by
Gigaset Communications GmbH
Schlavenhorst 66, D-46395 Bocholt
Gigaset Communications GmbH is a trademark
licensee of Siemens AG
DA
FI
SV
NO
EL
HR
.
SL
Kære Kunde,
Gigaset Communications GmbH er retlig efterfølger til Sie-
mens Home and Office Communication Devices GmbH &
Co. KG (SHC), som fra deres side videreførte Siemens AGs
Gigaset-forretninger. Siemens AGs eller SHCs eventuelle
forklaringer i betjeningsvejledningerne skal derfor forstås
som Gigaset Communications GmbHs forklaringer.
Vi håber, du får meget glæde af din Gigaset.
Arvoisa asiakkaamme,
Gigaset Communications GmbH on Siemens Home and
Office Communication Devices GmbH & Co. KG (SHC)-yri-
tyksen oikeudenomistaja, joka jatkoi puolestaan Siemens
AG:n Gigaset-liiketoimintaa. Käyttöoppaissa mahdollisesti
esiintyvät Siemens AG:n tai SHC:n selosteet on tämän
vuoksi ymmärrettävä Gigaset Communications GmbH:n
selosteina.
Toivotamme Teille paljon iloa Gigaset-laitteestanne.
Kära kund,
Gigaset Communications GmbH övertar rättigheterna från
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), som bedrev Gigaset-verksamheten efter Sie-
mens AG. Alla förklaringar från Siemens AG eller SHC i
användarhandboken gäller därför som förklaringar från
Gigaset Communications GmbH.
Vi önskar dig mycket nöje med din Gigaset.
Kjære kunde,
Gigaset Communications GmbH er rettslig etterfølger etter
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), som i sin tur videreførte Gigaset-geskjeften i
Siemens AG. Eventuelle meddelelser fra Siemens AG eller
SHC i bruksanvisningene er derfor å forstå som meddelelser
fra Gigaset Communications GmbH.
Vi håper du får stor glede av din Gigaset-enhet.
Αγαπητή πελάτισσα, αγαπητέ πελάτη,
η Gigaset Communications GmbH είναι η νομική διάδοχος της
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), η οποία έχει αναλάβει την εμπορική
δραστηριότητα Gigaset της Siemens AG. Οι δηλώσεις της
Siemens AG ή της SHC στις οδηγίες χρήσης αποτελούν
επομένως δηλώσεις της Gigaset Communications GmbH.
Σας ευχόμαστε καλή διασκέδαση με τη συσκευή σας Gigaset.
Poštovani korisnici,
Gigaset Communications GmbH pravni je sljednik tvrtke
Siemens Home and Office Communication Devices GmbH &
Co. KG (SHC), koji je nastavio Gigaset poslovanje tvrtke
Siemens AG. Zato sve izjave tvrtke Siemens AG ili SHC koje
se nalaze u uputama za upotrebu treba tumačiti kao izjave
tvrtke Gigaset Communications GmbH.
Nadamo se da sa zadovoljstvom koristite svoj Gigaset
uređaj.
Spoštovani kupec!
Podjetje Gigaset Communications GmbH je pravni naslednik
podjetja Siemens Home and Office Communication Devices
GmbH & Co. KG (SHC), ki nadaljuje dejavnost znamke
Gigaset podjetja Siemens AG. Vse izjave podjetja Siemens
AG ali SHC v priročnikih za uporabnike torej veljajo kot izjave
podjetja Gigaset Communications GmbH.
Želimo vam veliko užitkov ob uporabi naprave Gigaset.
© Gigaset Communications GmbH 2008
All rights reserved.
Subject to availability. Rights of modifications
reserved.
www.gigaset.com

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  • Page 1 Nadamo se da sa zadovoljstvom koristite svoj Gigaset de la Siemens AG. Las posibles declaraciones de la uređaj. Siemens AG o de la SHC en las instrucciones de uso se deben entender por lo tanto como declaraciones de la Giga- Spoštovani kupec! set Communications GmbH.
  • Page 2 Devices GmbH & Co. KG (SHC), kroz koju je nastavljeno poslovanje kompanije Gigaset kao dela Siemens AG. Stoga sve izjave od strane Siemens AG ili SHC koje se mogu naći u korisničkim uputstvima treba tumačiti kao izjave kompanije Gigaset Communications GmbH.
  • Page 3 Gigaset C470 IP Gigaset...

  • Page 4: The Handset At A Glance

    The handset at a glance The handset at a glance Handset keys 1 Display in idle status (example) 2 Charge status of the batteries e V U (1/3 charged to fully charged) flashes: batteries almost flat e V U flashes: batteries charging 3 Display keys (page 38) 4 Message key Opens calls and message lists...

  • Page 5: The Base Station At A Glance

    The base station at a glance The base station at a glance Base station key 1 Paging key Lights up: LAN connection active (phone is connected to router) Flashes: data transfer to LAN connection Press briefly: start paging (page 89), display IP address on handset Press and hold: set base station to registration mode...

  • Page 6: Table Of Contents

    Safety precautions ..........7 Gigaset C470 IP – More than just a telephone ......9 VoIP –...
  • Page 7 Contents Network services ..........44 Further network services for fixed line networks .
  • Page 8 Contents Handset settings ..........95 Changing the display language .
  • Page 9 Gigaset C470 IP – Free software ........

  • Page 10: Safety Precautions

    If you give your Gigaset to someone else, make sure you also give them the user ƒ guide. Please remove faulty base stations from use or have them repaired by Siemens Service, as they could interfere with other wireless services.
  • Page 11 Safety precautions All electrical and electronic equipment must be disposed of separately from gen- eral household waste using the sites designated by local authorities. If a product displays this symbol of a crossed-out rubbish bin, the product is sub- ject to European Directive 2002/96/EC. The appropriate disposal and separate collection of used equipment serve to prevent potential harm to the environment and to health.

  • Page 12: Gigaset C470 Ip - More Than Just A Telephone

    Internet and download them onto your phone (page 105). You can reduce the transmission power by activating eco mode (page 24). Your Gigaset C470 IP has a protected operating system that offers increased security against viruses from the Internet.

  • Page 13: Voip - Making Calls Via The Internet

    You can find a list of recommended routers on the Internet at: www.siemens.com/gigasetcustomercare Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP". Search for "Router", for example. Access to the services of a VoIP provider. You can open up to six accounts with different...

  • Page 14: First Steps

    Your telephone is supplied with the firmware version 097 of higher. Whenever there are new or improved functions for your Gigaset C470 IP, base station firmware updates will be made available for you to download to your phone (page 105). If this results in oper- ational changes to your phone, a new version of this user guide will be published on the Internet at www.siemens.com/gigaset...
  • Page 15 First steps Setting up the handset for use ¤ Insert the batteries the right way round (see figure). The polarity is indicated in/on the battery compartment. The handset switches on automatically. You will hear a confirmation tone. Closing the battery cover ¤...
  • Page 16 First steps Setting up the handset for use Connecting the charging cradle The charging cradle is designed to be operated in enclosed, dry areas at temperatures ranging from +5 °C to +45 °C. Instructions on how to connect the charging cradle and mount it on the wall (if required) can be found on page 202.

  • Page 17: Installing The Base Station

    First steps Installing the base station Setting the date and time The date and time must be set in order to have the correct time for incoming calls and to be able to use the alarm clock and calendar. Please note: The address of a time server on the Internet is stored on your telephone.

  • Page 18: Connecting The Base Station

    First steps Connecting the base station Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line and the Internet, see Figure 1. Figure 1 Connecting the phone to the fixed line and the Internet Follow the steps in the order given below (see Figure 1): 1.
  • Page 19 First steps Connecting the base station 1. Connect the phone cord and power lead to the base station 1. Insert the phone cord into the lower connection socket at the rear of the base station. 2. Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station.
  • Page 20 First steps Connecting the base station Please note: Keep the mains adapter plugged in at all times for operation, as the phone does not work without mains connection. Only use the mains adapter and phone cord supplied. If you buy a replacement phone cord from a retailer, pay attention to the wiring of the phone jack.

  • Page 21: Making Settings For Voip Telephony

    First steps Making settings for VoIP telephony You can now establish VoIP connections within Gigaset.net (page 40). Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard.
  • Page 22 You can also call up the connection assistant at any time via the menu (page 107). Downloading VoIP provider data The phone establishes a connection with the Siemens server on the Internet. Various pro- files with general access data for different VoIP providers can be downloaded here.
  • Page 23 First steps Making settings for VoIP telephony Entering user data for your first VoIP account Enter the VoIP user data for the first VoIP account. Your VoIP provider will supply you with this data. You can enter five additional VoIP accounts (VoIP phone numbers) via the Web configurator at a later stage (page 121).
  • Page 24 First steps Making settings for VoIP telephony If there is already an entry under this name, you will receive a message to this effect and you will be asked to enter a name again. If an entry in the Gigaset.net directory is successful, the message "Your user name is success- fully added to Gigaset.net!"...
  • Page 25 First steps Making settings for VoIP telephony Server not accessible! The phone has no connection to the Internet. ¤ Check the cable connection between the base station and the router (the LED on the base station must light up) and the connection between the router and the Internet con- nection.

  • Page 26: Belt Clip And Headset

    First steps Belt clip and headset Belt clip and headset By using a belt clip and headset (optional) you can easily make your handset a constant companion both inside the building and in its immediate vicinity. Attaching the belt clip The handset has notches at the top and on each side (level with the loudspeaker) for attaching the belt clip.

  • Page 27: Eco Dect: Reducing The Power Consumption And Transmission Power Of The Base Station

    ECO DECT: Reducing the power consumption and transmission power of the base station Belt clip and headset ECO DECT: Reducing the power consumption and transmission power of the base station The base station of your phone is an ECO DECT base station, this means that: The base station uses less power because it is equipped with a power-saving mains adaptor.

  • Page 28: Menu Trees

    Menu trees Phone menu Menu trees Phone menu Open the main menu on your phone by right-clicking the control key when the handset is in idle status: v. There are two ways to select a function: Using number combinations ("shortcut") ¤...
  • Page 29 Menu trees Phone menu 1-1-6 Settings 1-1-6-1 Service Centres page 68 1-1-6-2 SMS Mailboxes page 67 1-1-6-3 Notify Number page 66 1-1-6-4 Notify Type page 67 1-1-6-5 Status Report page 62 1-1-6-6 Subscribe to SMS page 61 1-2 E-mail page 72 1-3 Messenger 1-3-1 Buddies...
  • Page 30 Menu trees Phone menu Ð Settings 5-1 Date/Time page 14 5-2 Audio Settings 5-2-1 Handset Volume 5-2-2 Ringer Settings 5-2-2-1 Ext. Calls page 99 5-2-2-2 Internal Calls 5-2-2-3 All 5-2-3 Advisory Tones page 100 5-3 Display 5-3-1 Screen Picture page 96 5-3-2 Colour Scheme page 95...
  • Page 31 Menu trees Phone menu 5-6 Voice Mail 5-6-2 Network AM(s) 5-6-2-1 Net AM: Fxd. line page 85 5-6-2-2 Net AM: IP1 (dependent on the number of configured VoIP phone numbers and receive numbers on the handset) 5-6-2-7 Net AM: IP6 5-6-3 Set Key 1 Local AM...

  • Page 32: Web Configurator Menu

    Menu trees Web configurator menu Web configurator menu Home page 113 Settings IP Configuration page 119 Telephony Connections page 121 Audio page 129 Number Assignment page 132 Call Forwarding page 133 Dialling Plans page 137 Network Mailbox page 139 Advanced Settings page 134 Messaging Messenger...

  • Page 33: Making Calls With Voip And The Fixed Line Network

    Making calls with VoIP and the fixed line network Making an external call Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP).
  • Page 34 Making calls with VoIP and the fixed line network Making an external call Selecting the connection type using display keys and making a call Precondition: The display keys on your handset have been assigned and/or §FixedLine§ §IP§ (page 97). §FixedLine§ §IP§...

  • Page 35: Ending A Call

    Making calls with VoIP and the fixed line network Ending a call Entering an IP address You can also dial an IP address instead of a phone number using VoIP. ¤ Press the star key * to separate the sections of the IP address (e.g.

  • Page 36: Accepting A Call

    Making calls with VoIP and the fixed line network Accepting a call Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d. Please note: Only calls to receive numbers that are assigned to your handset will be signalled (page 132).
  • Page 37 Making calls with VoIP and the fixed line network Calling Line Identification Call display You can use the display to determine whether the call is for your fixed line network number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...
  • Page 38 Making calls with VoIP and the fixed line network Calling Line Identification Display when Calling Line Identification is withheld The caller's name and/or number will not be displayed if the caller has suppressed Calling Line Identification: VoIP: The caller has activated the "anonymous calling" function. Fixed line network: The caller has activated the "anonymous calling"...

  • Page 39: Handsfree Talking

    Making calls with VoIP and the fixed line network Handsfree talking The displayed number may differ from the number you have dialled. Examples: The called party has activated call forwarding. The call is answered by another connection within a PABX system. If there is an entry in the directory for this phone number, the corresponding name will be displayed.

  • Page 40: Operating The Handset

    Operating the handset Activating/deactivating the handset Operating the handset Activating/deactivating the handset In idle status, press and hold the end call key. You will hear the confirmation tone. Activating/deactivating the keypad lock Press and hold the hash key. You will hear the confirmation tone. The Ø icon appears in the display when the keypad lock is activated.

  • Page 41: Display Keys

    Operating the handset Display keys In lists and menus t / s Scroll up/down line by line. Open the submenu. Go back one menu level or cancel. During an external call Press and release to open the handset directory. Press and hold to open the Gigaset.net directory. Initiate an internal consultation call.

  • Page 42: Menu Guidance

    Operating the handset Menu guidance Menu guidance Your telephone's functions are accessed using a menu that has a number of levels. Main menu (first menu level) ¤ To open the main menu, press v with the handset in idle status. The main menu functions are shown in the display as a list with colour icons.

  • Page 43: Voip Telephony Via Gigaset.net

    Exclusion of liability Gigaset.net is a voluntary service provided by Siemens Home and Office Communication GmbH & Co KG with no liability or guarantee for the availability of the network. This service can be terminated at any time with a notice period of three months.

  • Page 44: Search For Subscribers In The Gigaset.net Directory

    VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory Search for subscribers in the Gigaset.net directory Your handset is in idle status. Press and hold. If necessary, select Gigaset.net from the list of available online directories and press §OK§...

  • Page 45: Using Other Functions

    VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory If it has not been possible to find a matching entry, a corresponding message is displayed. You have the following options: ¤ Press the display key to start a new search. §New§...

  • Page 46: Entering, Editing And Deleting Own Entry

    VoIP telephony via Gigaset.net Entering, editing and deleting own entry Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory If you did not enter a name when using the phone for the first time (page 20), specify a name and enter yourself in the directory.

  • Page 47: Network Services

    Network services Further network services for fixed line networks Network services Network services are functions made available by your fixed line network or VoIP provider. Further network services for fixed line networks The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network provider.
  • Page 48 Network services Further network services for fixed line networks Functions during a call Consultation call During a call: Press the display key. §Ext.Call§ Enter a number or copy it from the directory and press §OK§ The number will be dialled via the fixed line connection. Please note: After a few seconds, the number selected for a consultation call is saved in the last number redial list.

  • Page 49: Further Network Services For Voip

    Network services Further network services for VoIP Further network services for VoIP You can use the following network services to make calls via the VoIP connection. Settings for all calls General call forwarding Precondition: The VoIP provider supports call forwarding. ¢...
  • Page 50 Network services Further network services for VoIP Please note: The setting applies to all VoIP phone numbers. It does not affect the procedure for call waiting on the fixed line connection. For how to activate/deactivate call waiting for the fixed line connection, see page 44.

  • Page 51: Using The Directory And Lists

    Using the directory and lists Directory/call-by-call list Using the directory and lists The options are: Directory Call-by-call list If applicable, online directories Last number redial list E-mail, SMS and messenger list Calls list You can store a maximum of 250 entries in the directory and call-by-call list (the actual number depends on the size of the individual entries).
  • Page 52 Using the directory and lists Directory/call-by-call list Storing a number in the directory ¢ New Entry ¤ Change multiple line input: Number Enter the number. Name Enter name. Quick Dial: Select number key for quick dial. ¤ Save the changes. Please note: –...
  • Page 53 Using the directory and lists Directory/call-by-call list Selecting entries in the directory and call-by-call list s / C Open the directory or call-by-call list. You have the following options: Use q to scroll to the entry until the required name is selected. Enter the first character of the name, or scroll to the entry using s if required.
  • Page 54 Using the directory and lists Directory/call-by-call list Delete List Delete all entries in the directory or in the call-by-call list. Copy List Send complete list to a handset (page 51). Available Memory Display the available entries in the directory and call-by-call list. Using quick dial keys How to assign phone numbers to the keypad on your handset is described on page 49.

  • Page 55: Using Online Directories

    You can define which online directories you wish to use via the Web configurator (page 143). Exclusion of liability Siemens Home and Office Communication GmbH & Co KG assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory/classified directory Precondition: The handset is idle and a VoIP connection is available.
  • Page 56 Using the directory and lists Using online directories This establishes a connection to the online directory or the classified directory. Please note: – The directory entries Net Directory Yellow Pages are transferred to the handset when it is registered with the base station (page 88). Precondition: The handset can send and receive directory entries. –...
  • Page 57 Using the directory and lists Using online directories Search result (hit list) The search result is shown as a list on the display. Example: Net Directory 3/50 Sand, Marie Elisabe... +49123456789 Parkstraße 11 Berlin, Germany View Options 1. 3/50: Consecutive number/total number of hits (only the consecutive number is displayed if the total number of hits >99) 2.

  • Page 58: Last Number Redial List

    Using the directory and lists Last number redial list ¢ Refine search §Options§ Select and press §OK§ The search criteria from the previous search are adopted and entered in the corresponding fields. Surname: (Online directory) / Category/Name: (Classified directory) If necessary, change name/trade sector or extend partial name. City: If necessary, change the name of the town.

  • Page 59: Opening Lists With The Message Key

    Using the directory and lists Opening lists with the message key Opening lists with the message key You can use the message key f to open the following lists: Network mailbox, see page 87 A separate list is displayed for each network mailbox. Precondition: Its number is saved in the base station, it is switched on (page 85/ page 139) and the corresponding VoIP/fixed line network number is assigned to the handset as a receive number...
  • Page 60 Using the directory and lists Opening lists with the message key ¤ Select a list with q and press §OK§ Calls list Precondition: Calling Line Identification (CLIP, page 33). Depending on the type of list set, the calls list contains missed calls ‰...
  • Page 61 Using the directory and lists Opening lists with the message key Type of entry: ‰ – accepted calls ( – missed calls Managing entries in the calls list Pressing the display key deletes the marked entry. §Delete§ you can select more functions with q: After pressing the display key §Options§...

  • Page 62: Making Cost-Effective Calls

    Making cost-effective calls Opening lists with the message key Making cost-effective calls Using the Internet (VoIP) is the preferred cost-effective way of making calls. You can also use your phone's cost control function for calls to fixed line or mobile phone networks.

  • Page 63: Sms (Text Messages)

    SMS (text messages) SMS (text messages) You can only send and receive SMS messages via the fixed line network. When an SMS is sent, the base station automatically establishes a connection via the fixed line network. Your phone is supplied ready for sending SMS messages immediately. Preconditions: Calling Line Identification is enabled for your fixed line network connection.

  • Page 64: Writing/Sending An Sms

    SMS (text messages) Writing/sending an SMS Registering with the registration assistant ¢ ¢ The first time you open the v î Messaging menu, you will be asked whether you wish to be registered automatically with all entered SMS centres (see page 68). If you confirm with , you will be able to receive SMS messages from all registered SMS cen- §Yes§...
  • Page 65 SMS (text messages) Writing/sending an SMS SMS status report Precondition: Your network provider supports this feature. If you have activated the status report, you will receive an SMS with a confirmation mes- sage after sending. Activating/deactivating a status report ¢ ¢...
  • Page 66 SMS (text messages) Writing/sending an SMS Reading or deleting SMS messages ¤ Open the draft message list and then: Select SMS. Press the display key. The entry will be displayed. Scroll line by line using q. §Read§ Open menu. §Options§ Press .

  • Page 67: Receiving An Sms

    SMS (text messages) Receiving an SMS Sending SMS messages as a fax You can also send an SMS to a fax machine. Precondition: Your network provider supports this feature. ¤ Write an SMS (page 61). Press the display key. §Options§ Select and press Send §OK§...
  • Page 68 SMS (text messages) Receiving an SMS An entry in the list is displayed as in the following example: 1234567890 01.01.08 09:45 1 Number of the sender or name of the directory entry 2 SMS status: Bold: new unread SMS messages Regular: old read SMS messages Opening the incoming message list via the SMS menu ¢...

  • Page 69: Notification By Sms

    SMS (text messages) Notification by SMS Please note: – You can create a special directory for SMS messages within your main directory by putting a star (*) before the names. – An attached mailbox identifier is added to the directory. It must be deleted for 'normal calls'. Dialling numbers from SMS texts/transferring to the directory ¤...

  • Page 70: Sms Mailboxes

    SMS (text messages) SMS mailboxes Setting the notification type ¢ ¢ ¢ ¢ î Messaging Settings Notify Type ¤ Change multiple line input if necessary: Missed Calls: Select if you require SMS notification. ¤ Save changes (page 164). SMS mailboxes The general mailbox is the default setting.

  • Page 71: Setting Sms Centres

    SMS (text messages) Setting SMS centres Deactivating a mailbox ¤ On/Off: to Off. Confirm message with if necessary. §Yes§ All SMS messages saved in this mailbox will be deleted. Deactivating PIN protection ¤ Protection: to Off. The mailbox PIN is reset to "0000". Changing the name of a mailbox ¢...

  • Page 72: Sms Info Services

    SMS (text messages) SMS info services SMS: Press the display key . Enter the number of the SMS service and insert a star if your §Edit§ service provider supports personal mailboxes. E-mail: Press the display key . Enter the number of the e-mail service. §Edit§...

  • Page 73: Sms On A Pabx

    SMS (text messages) SMS on a PABX Deleting an info service ¤ Select info service (see page 69). Then: Open menu. §Options§ Delete Entry Select and press §OK§ SMS on a PABX You can only receive an SMS when the Calling Line Identification is forwarded to the extension of the PABX (CLIP).
  • Page 74 SMS (text messages) SMS troubleshooting Self-help with errors The following table lists error situations and possible causes and provides notes on trouble- shooting. You cannot send messages. 1. You have not requested the CLIP service (Calling Line Identification Presentation). ¥ Ask your service provider to enable this service.

  • Page 75: E-Mail Notifications

    E-mail notifications Opening the incoming mail list E-mail notifications Your phone will notify you when new e-mail messages have been received on your incom- ing e-mail server. You can set your phone to periodically connect to your incoming e-mail server and check whether you have new e-mail.
  • Page 76 E-mail notifications Opening the incoming mail list Example display: Inbox Susi Sorglos 15.01.08 12:20 Louise Miller 15.01.08 11:15 Ý Options 1 E-mail address or name transmitted by the sender Bold: New message. 2 Date and time of receipt of e-mail message If the incoming message list on the incoming e-mail server is empty, will appear No entries...

  • Page 77: View The Message Header Of An E-Mail

    E-mail notifications View the message header of an e-mail Mailbox settings incomplete! Incomplete entries for name of incoming e-mail server, user name and/or password. ¤ Check settings and complete if necessary (page 142). View the message header of an e-mail Precondition: You have opened the incoming mail list (page 72).

  • Page 78: Messenger

    Messenger Messenger The messenger on your phone makes instant messaging possible (immediate message transfer, chatting). The phone supports the XMPP Messenger (Jabber). Instant messaging refers to communication between "friends" on the Internet. Subscribers exchange short messages, which are forwarded immediately. This gives rise to a flowing "conversation"...

  • Page 79: Establishing A Connection, Going Online

    Messenger Establishing a connection, going online Please note: If your instant messaging provider doesn't support the phone's messenger client, then you can open an account with an open Jabber server and use the Web configurator to enter its address in your phone.

  • Page 80: Changing/Checking Your Personal Status, Going Offline

    Messenger Changing/checking your personal status, going offline Please note: You can also assign the messenger to one of the display keys on your handset (page 97). The connec- tion is established when you press the display key. Lost connection If your phone loses its connection to the messenger server, the display key f will flash on the handset that had been connected to the messenger.
  • Page 81 Messenger Changing/checking your personal status, going offline Changing status ¢ ¢ ¢ ¢ î Messaging Messenger User Status Change Status ‰ Select status and press = on). §OK§ Press and hold if necessary (idle status). Disconnect, go offline ¤ Select status, and respond to the security prompt.

  • Page 82: Opening The Buddy List

    Messenger Opening the buddy list Opening the buddy list Precondition: You are Online and have already created a buddy list (using the PC) on your provider's messenger server. ¢ ¢ ¢ î Messaging Messenger Buddies Only the first 20 (maximum) buddies on the buddy list will be read by the messenger server and displayed on the handset.
  • Page 83 Messenger Opening the buddy list Changes in the status of buddies You have opened the buddy list and one of the buddies changes their status. The following distinctions are made: A buddy changes to status Online Ready for chat You are informed via a message on the display. The buddy list is updated. In the event of another status change, the buddy list is updated.

  • Page 84: Receiving Messages

    Messenger Receiving messages Receiving messages Precondition: You are online. Newly arrived buddy or info messages (page 82) are indicated by a flashing message key f and a beep, even if you are in a messenger menu or text editor. The messages are stored in the list.

  • Page 85: Writing And Sending Messages

    Messenger Writing and sending messages Message types In instant messaging, a distinction is made between the following types of message: Buddy messages are the "instant messages" you receive from your buddies. You can answer the messages. Info messages are special information from the provider. They are forwarded to you, but you cannot reply to them.

  • Page 86: Calling A Buddy

    Messenger Calling a buddy Interruption while writing If you receive a call while you are writing a message or the connection to the messenger server is interrupted, the text editor is terminated. Your message is stored temporarily until ..you start up a chat with the same buddy (page 80). The text editor is opened with the stored text.

  • Page 87: Self-Help With Errors

    Messenger Self-help with errors Self-help with errors While establishing a connection to the messenger server, during connection and when sending messages the following errors may occur. Behaviour when the connection is lost If the connection to the messenger server is interrupted, an appropriate message is shown in the display.

  • Page 88: Using The Network Mailbox

    Using the network mailbox Activating/deactivating network mailbox, entering numbers Using the network mailbox Some fixed network providers and VoIP providers offer answer machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number).

  • Page 89: Configuring The Network Mailbox For Fast Access

    Using the network mailbox Configuring the network mailbox for fast access Please note: For information on how to activate and deactivate network mailboxes via the web configurator and to change their assigned numbers, see, see page 139. Configuring the network mailbox for fast access You can use fast access to make direct calls to a network mailbox.

  • Page 90: Listening To Messages On The Network Mailbox

    Using the network mailbox Listening to messages on the network mailbox Listening to messages on the network mailbox Under the message key f you will find a list for each network mailbox that fulfils the fol- lowing requirements: The corresponding connections are allocated to the handset as receive numbers. The network mailbox phone number is saved on the base station.

  • Page 91: Using Several Handsets

    It will use the fixed line network number and the first VoIP number as send numbers. For how to change the assignments, see page 132. Registering another Gigaset C47H handset on the Gigaset C470 IP Before you can use your handset, you must register it to a base station.

  • Page 92: De-Registering Handsets

    – The handset with the internal number 6 is being used: the handset you wish to register cannot be registered. Registering other handsets with Gigaset C470 IP You can register other Gigaset handsets and handsets for other devices with GAP function- ality as follows.

  • Page 93: Changing A Handset's Internal Number

    Using several handsets Changing a handset's internal number Changing a handset's internal number A handset is automatically assigned the lowest free number on registration. In the list of internal parties, the handsets are sorted according to their internal number. You can change the internal number of all registered handsets (1–6). Numbers 1-6 can only be assigned once each.

  • Page 94: Making Internal Calls

    Using several handsets Making internal calls Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Initiate internal call. Enter the number of the handset. Initiate internal call. Select handset. Press the talk key.
  • Page 95 Using several handsets Making internal calls Initiating internal consultation call, conference call You are talking to an external participant (via fixed line network or VoIP) and can call an internal participant at the same time to hold a consultation call. Open the list of handsets.

  • Page 96: Using A Handset As A Room Monitor

    Using several handsets Using a handset as a room monitor Using a handset as a room monitor If the room monitor is activated, a previously stored destination number is called as soon as a set noise level is reached in the room. You can save an internal or external number in your handset as the destination number.
  • Page 97 Using several handsets Using a handset as a room monitor Level: Set noise level sensitivity (Low or High). ¤ Press the display key to save the entry. §Save§ You can use the display key to switch directly to the room monitor settings. §Options§...

  • Page 98: Handset Settings

    Handset settings Changing the display language Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the display language You can view the display texts in different languages. ¢ ¢ ¢ Ð Settings Handset Language...

  • Page 99: Setting The Screen Picture

    Handset settings Setting the screen picture Setting the screen picture You can display a picture or a screen picture (picture or digital clock) when the handset is in idle status. This will replace the idle status display. It may conceal the date, time and name.

  • Page 100: Quick Access To Functions

    Handset settings Quick access to functions Quick access to functions The display keys on your handset are preset to fulfil certain functions. You can change the configuration, i.e. assign other functions to the display keys. To start the function, you then simply need to press the button. Changing display key assignments ¤...

  • Page 101: Activating/Deactivating Auto Answer

    Handset settings Activating/deactivating auto answer Activating/deactivating auto answer If you activate this function, when you receive a call you can simply lift the handset out of the charging cradle without having to press the talk key c. ¢ ¢ Ð Settings Handset Auto Answer...

  • Page 102: Changing Ringer Tones

    Handset settings Changing ringer tones Changing ringer tones Volume: You can choose between five volumes (1–5; e.g. volume 2 = ˆ) and the "cre- scendo" ring (6; volume increases with each ring = ‰). Ringer tones: You can select various ringer tones. You can set different ringer tones for the following functions: Ext.

  • Page 103: Activating/Deactivating Advisory Tones

    Handset settings Activating/deactivating advisory tones Activating/deactivating the ringer tone You can deactivate the ringer tone on your handset before you answer a call or when the handset is in idle status; the ringer tone can be deactivated permanently or just for the cur- rent call.

  • Page 104: Setting The Alarm Clock

    Handset settings Setting the alarm clock Battery: Select On, Call. The battery warning tone is only activated/deactivated and only sounds during a call. Press the display key to save the setting. §Save§ You cannot deactivate the confirmation tone for placing the handset in the charging cra- dle.

  • Page 105: Restoring The Handset To The Factory Settings

    Handset settings Restoring the handset to the factory settings Restoring the handset to the factory settings Each individual handset setting is reset, in particular the language, display, volume, ringer tone and alarm clock settings (see from page 95 onwards). The last number redial list is cleared.

  • Page 106: Base Station Settings

    Base station settings Protecting against unauthorised access Base station settings The base station settings are carried out using a registered Gigaset C47H handset. Protecting against unauthorised access Protect the system settings of the base station with a system PIN known only to yourself. You have to enter the system PIN if, among other things, you register and de-register a handset, change VoIP settings or reset the phone to factory settings.

  • Page 107: Activating/Deactivating Music On Hold

    Base station settings Activating/deactivating music on hold The following are not reset: Date and time System PIN SMS info services The handsets are still registered. ¢ ¢ ¢ Ð Settings Base Base Reset Enter the system PIN and press §OK§ Press the display key to confirm.

  • Page 108: Setting The Default Connection

    Base station settings Setting the default connection Setting the default connection You can make settings according to whether you want to make calls via VoIP or the fixed line network by default. Please note: The standard connection is only relevant when dialling numbers that are not subject to dialling plans (page 137) and are entered without a line suffix (page 31).
  • Page 109 Automatic firmware update Your phone will check daily whether a newer firmware update is available via the Internet on the Siemens configuration server. If this is the case, the message New firmware available will be displayed when the handset is in idle status, and the message key f flashes.

  • Page 110: Making Voip Settings

    In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Siemens configura- tion server and store them on your phone.
  • Page 111 After the first download of the VoIP provider settings, your phone will check daily whether a newer version of the file for your VoIP provider is available via the Internet on the Siemens configuration server. If this is the case, when the handset is in idle status the message will be displayed, and the message key f flashes.

  • Page 112: Setting The Phone's Ip Address In Lan

    Making VoIP settings Setting the phone's IP address in LAN Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognised" by the LAN. The IP address can be assigned to the base station automatically (by the router) or manu- ally.

  • Page 113: Activating/Deactivating Display Of Voip Status Messages

    Making VoIP settings Activating/deactivating display of VoIP status messages DNS Server: IP Address Type = Static: Enter the IP address for the preferred DNS server. The DNS server (Domain Name Sys- tem) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made.

  • Page 114: Operating The Base Station On The Pabx

    Operating the base station on the PABX Changing the dialling mode Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only concern fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Iden- tification.

  • Page 115: Switching Temporarily To Touch Tone Dialling (Dtmf)

    Operating the base station on the PABX Switching temporarily to touch tone dialling (DTMF) Changing the pause after the recall key You can change the length of the pause if your PABX requires this (refer to the user guide for your PABX). v 5 5 O Enter a number for the length of the pause (1 = 1 sec.;...

  • Page 116: Web Configurator - Configuring The Telephone Via A Pc

    Web configurator – configuring the telephone via a PC Connect the PC with the telephone's Web configurator Web configurator – configuring the telephone via a PC The Web configurator is the Web interface for your phone. It allows you to make the set- tings for your phone's base station via your PC's Web browser.

  • Page 117: Logging In, Setting The Web Configurator Language

    Web configurator – configuring the telephone via a PC Logging in, setting the Web configurator language ¤ Launch the Web browser on your PC. ¤ Enter http:// and the telephone's current IP address (for example: http://192.168.2.2) into the address field of the Web browser. ¤...

  • Page 118: Logging Off

    Web configurator – configuring the telephone via a PC Logging off Logging off In the menu bar (page 116) at the top right of every Web page in the Web configurator, you will see the command. Click to log off from the Web configurator. Log Off Log Off Warning:...
  • Page 119 Web configurator – configuring the telephone via a PC Structure of the Web pages Menu bar In the menu bar, the Web configurator menus are offered in the form of tab pages. The following menus are available: Home The start screen is opened once you have registered with the Web configurator. It con- tains information on the Web configurator functions.

  • Page 120: Opening Web Pages

    Web configurator – configuring the telephone via a PC Opening Web pages – Alternative options. The active option in the list is highlighted with , and the non- active option with . You can activate an option by clicking . The previously acti- vated option is deactivated.

  • Page 121: Setting Phone With Web Configurator

    Web configurator – configuring the telephone via a PC Setting phone with Web configurator Setting phone with Web configurator You can make the following settings using the Web configurator: Connecting your phone to the local network (page 119) Configuring for telephony –...

  • Page 122: Ip Configuration

    Web configurator – configuring the telephone via a PC IP Configuration IP Configuration Assigning the IP address Make the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individual components/terms, see the glossary (page 177).
  • Page 123 Web configurator – configuring the telephone via a PC IP Configuration Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to con- vert the DNS name into the IP address when connection is being established to a server.

  • Page 124: Configuring Telephone Connections

    Web configurator – configuring the telephone via a PC Configuring telephone connections Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.
  • Page 125 Web configurator – configuring the telephone via a PC Configuring telephone connections Suffix Line suffix that you have to add to the phone number of an outgoing call to allow the account assigned to the suffix to be used as the sending account. Example: if you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the number you have assigned to your handset as the send number and whether you press briefly/press and hold the talk key.
  • Page 126 Web configurator – configuring the telephone via a PC Configuring telephone connections The areas General Provider Data (page 125) and Network (page 126) can be shown and hidden by clicking the Show Advanced Settings Hide Advanced Settings buttons. You must enter the VoIP provider's general access data in these areas. You can download this data for many VoIP providers from the Internet (see "Area: Auto Configuration").
  • Page 127 Authentication password). Profile files of the most important VoIP providers are available on the Siemens Internet server for downloading. The address for the server is stored in your phone (page 147). Proceed as follows to load the data onto your telephone: ¤...
  • Page 128 Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the Siemens con- figuration server (page 123), then the fields in this area will be preset with the data from the download. Generally speaking, you do not need to configure any settings in this area.
  • Page 129 Network Please note: If you have downloaded the general settings for your VoIP provider from the Siemens configuration server (page 124), then some fields in this area will be preset with the data from the download (e.g. the settings for the STUN server and outbound proxy).
  • Page 130 Web configurator – configuring the telephone via a PC Configuring telephone connections STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained.
  • Page 131 Web configurator – configuring the telephone via a PC Configuring telephone connections Please note: If you do not make any entries for a lengthy period, the connection to the Web configurator is automatically terminated. Unsaved entries are lost. If necessary, implement temporary security measures.

  • Page 132: Optimising Voice Quality For Voip Connections

    Web configurator – configuring the telephone via a PC Optimising voice quality for VoIP connections Optimising voice quality for VoIP connections You can make general and connection-specific settings to improve the voice quality for VoIP telephony. ¤ ¢ ¢ Open the following Web page: Settings Telephony Audio.
  • Page 133 Web configurator – configuring the telephone via a PC Optimising voice quality for VoIP connections Please note: If only one VoIP connection is permitted, the following VoIP network services are no longer available: – Call waiting Call waiting is not displayed during a call via VoIP –...
  • Page 134 Voice quality and infrastructure A Gigaset C470 IP will allow you to make calls with good voice quality via the Internet. However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.

  • Page 135: Setting The Telephone Default Connection

    Web configurator – configuring the telephone via a PC Setting the telephone default connection If necessary, other applications that also use the DSL connection In VoIP networks, voice quality is affected by various things including the "quality of serv- ice" (QoS). If the entire infrastructure demonstrates QoS, voice quality is better (fewer delays, less echoing, less crackling etc.).

  • Page 136: Call Forwarding To Activate Voip Connections

    Web configurator – configuring the telephone via a PC Call Forwarding to activate VoIP connections ¤ ¢ ¢ Open the following Web page: Settings Telephony Number Assignment. The display shows all registered handsets. A list is displayed for each handset showing the phone numbers that are configured and activated for the phone.

  • Page 137: Setting Dtmf Signalling For Voip

    Web configurator – configuring the telephone via a PC Setting DTMF signalling for VoIP Call number Enter the phone number to which the calls should be forwarded. Please note that you may have to enter the area code when forwarding to a fixed line network number in the same area (depending on your VoIP provider and the setting for the automatic area code, see page 136).

  • Page 138: Defining Local Communication Ports For Voip

    Web configurator – configuring the telephone via a PC Defining local communication ports for VoIP Defining local communication ports for VoIP ¤ ¢ ¢ Open the following Web page: Settings Telephony Advanced Settings. In the Listen ports for VoIP connections area, specify which local ports the telephone is to use for VoIP telephony.

  • Page 139: Setting Area Code Predialling

    Web configurator – configuring the telephone via a PC Setting area code predialling Automatic Refer To If you activate Yes, the base station will attempt to determine the best protocol automat- ically. If the base station cannot determine the best protocol, it will use the protocol defined Preferred Refer ¤...

  • Page 140: Defining Dialling Plans - Cost Control

    Web configurator – configuring the telephone via a PC Defining dialling plans – cost control Defining dialling plans – cost control You can define dialling plans to reduce costs: You can define the connection (one of your VoIP accounts, the fixed line network) through which calls to specific numbers should be made and paid for.
  • Page 141 Web configurator – configuring the telephone via a PC Defining dialling plans – cost control ¤ Select Block if the number or numbers that start with the sequence of digits should be blocked. The display will show Not possible! if an attempt is made to dial a blocked number. (optional) Comment You can enter a description of up to 20 characters for the dialling plan here.

  • Page 142: Activating/Deactivating Network Mailbox, Entering Numbers

    Web configurator – configuring the telephone via a PC Activating/deactivating network mailbox, entering numbers Emergency numbers Dialling plans for emergency numbers (e.g. the local emergency service number) are fac- tory-set for certain countries. The fixed line network is determined as the Connection Type.

  • Page 143: Saving Messenger Access Data

    Web configurator – configuring the telephone via a PC Saving messenger access data Please note: – You need to have requested the network mailbox for your fixed line network connection from your fixed line network provider. – You can read how to enter the network mailbox numbers and activate/deactivate network mail- boxes on page 85.
  • Page 144 Web configurator – configuring the telephone via a PC Saving messenger access data If you have selected Gigaset.net, the field is preconfigured with the Messenger Account = name of the Gigaset.net server. ¤ Enter the number of the communication port on the Jabber server in the Jabber server field.

  • Page 145: Making E-Mail Settings

    Web configurator – configuring the telephone via a PC Making e-mail settings Making e-mail settings You can use your phone to be notified about new e-mail messages on your incoming e-mail server (page 72). You must store the address/DNS name of your incoming e-mail server and your personal access data in the phone and activate the e-mail check with the incoming e-mail server, so that the phone can connect to the incoming e-mail server and your mailbox.

  • Page 146: Selecting And Registering Online Directories For Access

    Web configurator – configuring the telephone via a PC Selecting and registering online directories for access Selecting and registering online directories for access You can use online directories (net directory and yellow pages) on your handset. You can use your telephone's Web configurator to define which online directories you wish to use. You can also elect to display the name under which the caller making an incoming call is saved in the online or Gigaset.net directory (Display of caller’s...

  • Page 147: Changing Internal Handset Numbers And Names

    Web configurator – configuring the telephone via a PC Changing internal handset numbers and names Changing internal handset numbers and names Each handset is automatically assigned an internal number (1 to 6) and an internal name ("INT "INT 2" etc.) when it registers with the base station (page 88). 1", The internal numbers and names of all registered handsets can be changed.
  • Page 148 Web configurator – configuring the telephone via a PC Loading and deleting handset directories to/from the PC Please note: – You can find information on the vCard format (vcf) on the Internet, e.g. under: www.en.wikipedia.org/wiki/VCard or www.de.wikipedia.org/wiki/VCard (You can set the display language at the bottom left-hand side in the navigation area of the Web page.) –...
  • Page 149 7. Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-01-12T11:00) 8. Identification as VIP (X-SIEMENS-VIP:1) Other information that a vCard may contain is not entered into the handset directory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...

  • Page 150: Activating Voip Status Message Display

    If necessary, you can load updates of the base station firmware onto your phone. The server on which Siemens makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the field.

  • Page 151: Activating/Deactivating The Automatic Version Check

    Web configurator – configuring the telephone via a PC Activating/deactivating the automatic version check Firmware update from local firmware file It is possible under exceptional circumstances that you receive, for instance, a firmware file from Service that you can upload from your PC to your telephone (e.g. because the firmware update via the Internet did not work).

  • Page 152: Copy Date And Time From Time Server

    Web configurator – configuring the telephone via a PC Copy date and time from time server Copy date and time from time server The date and time are shown in the idle display of registered handsets. They are important, for example, for stating the correct time in the calls list and for the "alarm clock" function. There are two methods for updating the time and date on your base station: manually with one of the registered handsets (page 14) or automatically by synchronisation with a time server on the Internet.

  • Page 153: Querying The Phone Status

    Web configurator – configuring the telephone via a PC Querying the phone status Please note: – The default time server "europe.pool.ntp.org" will remain stored in the base station even if you overwrite it. If you delete your time server from the field and synchronisation is still Time Server activated, the base station will return to synchronisation with the default time server.

  • Page 154: Appendix

    When it has fully dried out, you will normally be able to use it again. Questions and answers If you have any questions about using your phone, visit us at www.siemens.com/gigasetcustomercare at any time. The table below contains a list of common problems and possible solutions. Please note: To support the service team, it can be helpful if you have the following information to hand: –...
  • Page 155 Appendix Questions and answers Base "X" flashes on the display. 1. The handset is out of range of the base station or the base station's range has changed because eco mode is active. ¥ Move the handset closer to the base station. ¥...
  • Page 156 Appendix Questions and answers You cannot connect to the router and the phone is assigned a static IP address. ¥ Check on the router whether the IP address is already being used by another device in the LAN or belongs to the block of IP addresses that is reserved on the router for dynamic address assignment. ¥...
  • Page 157 File corrupted! ¥ Please only use firmware and downloads that are made available on the preconfigured Sie- mens server (page 147) or at www.siemens.com/gigasetcustomercare. 3. If Server not accessible! is displayed, the download server may not be accessible.

  • Page 158: Voip Status Codes

    Appendix Questions and answers VoIP status codes If you have problems with your VoIP connections, activate the Show Stat. on HS function (page 108, page 147). You will then receive a VoIP status code that will support you in problem analysis. Also enter the code during problem analysis by the Service department. In the following tables you will find the meanings of the most important status codes and messages.
  • Page 159 Appendix Questions and answers Status Meaning code 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable.
  • Page 160 Appendix Questions and answers Status Meaning code 0x503 The query cannot currently be processed by the receiving device or the proxy because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.

  • Page 161: Checking Service Information

    Appendix Checking service information Checking service information You may need the service information of your phone (base station and handset) for Cus- tomer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 sec.

  • Page 162: Service (Customer Care)

    Voice over IP telephony is possible with an additional modem via the LAN interface. Siemens Home and Office Communication Devices GmbH & Co. KG hereby declares that the phone described in this user guide is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC (R&TTE).

  • Page 163: Guarantee Certificate

    (In no event shall Siemens be liable for any loss of business, profits or data, additional software loaded by the customer or other information. The customer shall also bear the responsibility for the creation of backup copies of their files.

  • Page 164: Specifications

    At the time of going to print, batteries up to 900 mAh were available and had been tested in the system. Due to the constant progression in battery development, the list of recom- mended batteries in the FAQ section of the Gigaset Customer Care pages is regularly updated: www.siemens.com/gigasetcustomercare...

  • Page 165: Icons

    Appendix Icons Power consumption for base station and charger The power consumption for the base station is approx. 1.3 watt. The power consumption for the charging cradle is approx. 1.2 watt. The power consumption for the charging cradle is approx. 0.5 watt. General specifications Interfaces Fixed line network, Ethernet...

  • Page 166: Example Of A Menu Input

    Appendix Example of a menu input Example of a menu input The steps you need to perform are shown in abbreviated form in the user guide. This is illustrated below using the example of "Setting the contrast for the display". The things you have to do are explained in the boxes.

  • Page 167: Example Of Multiple Line Input

    Appendix Example of multiple line input Example of multiple line input In many situations you can change settings or enter data in several lines of a display. In this user guide, icons are used to guide you step by step through multiple line input. This is illustrated below using the example of "Setting the date and time".

  • Page 168: Writing And Editing Text

    Appendix Writing and editing text Writing and editing text The following rules apply when writing text: Control the cursor with u v t s. Characters are inserted to the left of the cursor. Press the star key * to display the table of special characters (see below "Entering spe- cial characters".) The first letter of the name of directory entries is automatically capitalised, followed by lower case letters.
  • Page 169 Appendix Writing and editing text Greek 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 2 α β ά 3 δ ε φ έ 4 γ η ι ή ί ï î 5 κ λ L μ ο...

  • Page 170: Gigaset C470 Ip - Free Software

    Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk – i.e. there shall be no claims for liability for defects against Siemens Home and Office Communication Devices GmbH & Co.
  • Page 171 Appendix Gigaset C470 IP – Free software GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 172 Appendix Gigaset C470 IP – Free software For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library.
  • Page 173 Appendix Gigaset C470 IP – Free software such function or table, the facility still operates, and performs whatever part of its purpose remains meaningful. (For example, a function in a library to compute square roots has a purpose that is entirely well-defi- ned independent of the application.
  • Page 174 Appendix Gigaset C470 IP – Free software 6. As an exception to the Sections above, you may also combine or link a "work that uses the Library" with the Library to produce a work containing portions of the Library, and distribute that work under terms of your choice, provided that the terms permit modification of the work for the customer's own use and reverse engineering for debugging such modifications.
  • Page 175 Appendix Gigaset C470 IP – Free software 10. Each time you redistribute the Library (or any work based on the Library), the recipient automati- cally receives a license from the original licensor to copy, distribute, link with or modify the Library subject to these terms and conditions.
  • Page 176 Appendix Gigaset C470 IP – Free software DING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAI- NED BY YOU OR THIRD PARTIES OR A FAILURE OF THE LIBRARY TO OPERATE WITH ANY OTHER SOFT- WARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  • Page 177: Accessories

    Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries SMS (precondition: CLIP must be enabled) Headset socket Room monitor www.siemens.com/gigasetC47H Gigaset S67H handset HDSP ready Illuminated graphical colour display (65k colours) Illuminated keypad Handsfree talking Polyphonic ringer tones...
  • Page 178 SMS (precondition: CLIP must be enabled) PC interface, e.g. for managing directory entries, ringer tones and screensavers Headset socket Bluetooth Room monitor Walky-talky function www.siemens.com/gigasetSL37H Gigaset S45 handset Illuminated colour display (4096 colours) Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries...
  • Page 179 Configuration options for the second ringer key (separate intercom call, activating interior lighting, or function such as first ringer key) www.siemens.com/GigasetHC450 All accessories are available from your mobile phone retailer. Only use original accessories. This will avoid possible health risks and damage to property, and also ensure that all the relevant regulations are complied with.

  • Page 180: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connec- tion pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 181 Glossary Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time. Chatting in this sense is understood to be a written form of communication. Client Application that requests a service from a server. Codec Coder/decoder Codec is a procedure that digitises and compresses analogue voice before it is sent via...
  • Page 182 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (of several) Web server on the Internet (e.g. Siemens Home) The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
  • Page 183 Glossary DTMF Dual Tone Multi-Frequency Another description for dual tone multi-frequency dialling. Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP. The dynamic IP address for a network component can change every time it registers or at certain time intervals.
  • Page 184 Glossary Fragmentation Data packets that are too big are split into smaller packets (fragments) before they are transferred. They are put together again when they reach the recipient (defragmented). Full duplex Data transfer mode in which data can be sent and received at the same time. G.711 a law, G.711 µ...
  • Page 185 Glossary Headset Combination of microphone and headphone. A headset makes handsfree talking more comfortable. There are headsets available that are connected to the handset by a cable. HTTP Proxy Server via which the Network subscribers can process their Internet traffic. Uses one Infrastructure network to connect several Network subscribers.
  • Page 186 Glossary The IP address is made up of the network number and the number of the Network sub- scribers (e.g. phone). Depending on the Subnet mask, the front one, two or three parts make up the network number and the rest of the IP address addresses the network com- ponent.
  • Page 187 Glossary Network Address Translation Method for converting (private) IP addresss to one or more (public) IP addresses. NAT enables the IP addresses of Network subscriberss (e.g. VoIP telephones) in a LAN to be concealed behind a shared IP address for the Router on the Internet. VoIP telephones behind a NAT router cannot be reached by VoIP servers (on account of the private IP address).
  • Page 188 Glossary Port forwarding The Internet gateway (e.g. your router) forwards data packets from the Internet that are directed to a certain Port to the port concerned. This allows servers in the LAN to offer services on the Internet without you needing a public IP address. Port number Indicates a specific application of Network subscribers.
  • Page 189 Glossary Random Access Memory Memory in which you have reading and storage rights. Items such as melodies and screen pictures are saved in the RAM after you have loaded them onto the phone via the Web configurator. Registrar The registrar manages the Network subscribers current IP addresses. When you regis- ter with your VoIP provider, your current IP address is saved on the registrar.
  • Page 190 Glossary Server Provides a service to other Network subscribers (Clients). The term can indicate a com- puter/PC or an application. A server is addressed via IP address/Domain name and Port. SIP (Session Initiation Protocol) Signalling protocol independent of voice communication. Used for establishing and ending a call.
  • Page 191 The sender is not notified about whether it is received. Uniform Resource Identifier Character sequence for identifying resources (e.g. e-mail recipient, http://siemens.com, files). On the Internet URIs are used as a uniform identification for resources. URIs are also described as SIP addresses.
  • Page 192 Glossary Voice codec See Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway Provider is an Internet service provider that provides a Gateway for Internet telephony.

  • Page 193: Index

    Index Index Auto-configuration code ..Automatic call acceptance ....version check ....Automatic configuration Access protection .
  • Page 194 Index Busy (messenger) ....Cancelling Buttons (Web configurator) ..dialling ..... operation .
  • Page 195 Index Connected Line network mailbox ..Identification Presentation room monitor ....Connecting Default settings to the Web configurator .
  • Page 196 Index colour scheme/contrast ..notification ....in idle status ....registration name/password .
  • Page 197 Index connection name ... . . assigning a send number ..enter network mailbox ..changing internal names .
  • Page 198 Index Idle status IP configuring back to ..... . handset ....display .
  • Page 199 Index Linking, see SMS opening ....Liquid ..... . . phone overview .
  • Page 200 Index Numbers list network provider ....Name changing name of the handset ..changing name of the Offline (messenger) ..handset .
  • Page 201 Index Port number ....Resetting Power consumption of base station base station ....Power consumption handset .
  • Page 202 Index Setting default connection ..Standard gateway Settings for VoIP telephony ..entering (handset) ... . Shortcut (digit combination) .
  • Page 203 Index Time activating/deactivating call waiting set manually ....activating/deactivating status transferring from time server ..message ....Time server .
  • Page 204 Index handset language ....Web server, see Web configurator loudspeaker ....Wide Area Network .

  • Page 205: Mounting The Charging Cradle To The Wall, Connecting

    Mounting the charging cradle to the wall, connecting the charging cradle Mounting the charging cradle to the wall, connecting the charging cradle...

  • Page 206: Mounting The Base Station To The Wall

    Mounting the base station to the wall Mounting the base station to the wall...
  • Page 207 Siemens Home and Offi ce Communication Devices GmbH & Co. KG Schlavenhorst 66 D-46395 Bocholt © Siemens Home and Offi ce Communication Devices GmbH & Co. KG 2007 All rights reserved. Subject to availability. Rights of modifi cation reserved. www.siemens.com/gigaset...

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