Network Setup Issues; Technical Support - AMX DXLink Multi-Format Wallplate Instruction Manual

Network Setup Issues

The instructions below can be used for first time setup of DXLink Modules on a network with no NetLinx Master
(integrated or standalone).
Note: Before setting up the network, we recommend plugging all required Ethernet cables into the network
before applying power to the DXLink Modules.
To set the IP, connection, and device parameters on a DXLink Module:
1.
Set the DIP switch on the DXLink Module to:
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2.
Attach the DXLink Module via its ICS LAN 10/100 port to the network or PC.
3.
Power up the DXLink Module.
The DXLink Module will get a DHCP address or default to 169.254.2.2 (or if the module is in Static IP Mode, the
address will be 192.168.1.2).
4.
Establish a Telnet connection to the DXLink Module and set up the network parameters using the following three
commands:
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5.
Enter REBOOT.
6.
Reset the DIP switches to configure the DXLink Module for the specific type of system setup being used (see the
"Common Scenarios" table on page 45).
Note: If you cannot locate the DXLink Module in the Online Tree, you can reset the factory default by holding
the ID button during power up until the LEDs blink in unison and then releasing the ID button. This will revert
the DXLink Module to DHCP mode. Start again at Step 1 above.

Technical Support

If this manual has not satisfactorily answered your questions regarding the DXLink Transmitters and Receivers or they
are not operating as expected, please contact your AMX representative or technical support. Have the serial numbers for
the modules ready. If the modules are connected to a switcher, locate the serial number for the switcher too.* We
recommend recording the serial numbers in an easily accessible location.
AMX Contact Information
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* When DXLink units are used in conjunction with an Enova DVX Solution, having Diagnostic Codes ready can be
helpful for technical support in analyzing problems. (Press the Status button on the Enova DVX front panel and use the
UP and DOWN navigational buttons to scroll through the menu options to the Diagnostic Codes.)
Instruction Manual – DXLink™ Twisted Pair Transmitters/Receiver
#1 and #3 Toggles – ON
#2 and #4 Toggles – OFF
SET IP
SET CONNECTION
SET DEVICE
3000 Research Drive, Richardson, TX 75082
800.222.0193
469.624.8000
Fax 469.624.7153
Technical Support 800.932.6993
www.amx.com
Troubleshooting
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