Troubleshooting - Panasonic KX-NCP500 User Manual

4.1.1 Troubleshooting

4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
The telephone does not work properly.
The telephone does not respond when buttons
are pressed.
Some features do not work.
Even though following the manual instructions,
none of the operations work when using a
proprietary telephone.
The parallelled single line telephones do not ring.
The telephone does not work using the personal
settings or with other settings. (One-touch
dialling, forwarding destination, etc.)
240 User Manual
Problem Remedy
•
Confirm with your manager that your
settings are correct.
•
If the problem persists, consult your dealer.
•
The telephone is locked.
Unlock your telephone. (
1.6.4 Preventing Other People from Using
Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
•
Your telephone is connected to an eXtra
Device Port.
System programming is required. Consult
your dealer.
•
System management may restrict certain
features.
Consult your manager.
•
The feature numbers have changed.
Confirm the revised number and try again.
•
The Intercom line was not seized. The seized
line, when going off-hook, was changed by
personal setting. (
Programming Mode)
In the manual, going off-hook means an
Intercom line is seized.
If the setting has been changed, press the
INTERCOM or PDN button after going off-hook
and follow the instructions.
•
"No ring" may be selected.
Change the setting to ring. (
the Parallelled Telephone to Ring (Parallelled
Telephone))
•
The extension line has been changed. The
previous telephone's settings have not been
cleared.
Clear the settings and then programme
your desired settings again. (
1.8.13 Clearing Features Set at Your
Extension (Extension Feature Clear),
3.1.1 Customising Your Phone (Personal
Programming), 3.1.3 Customising the Buttons)
3.1.2 Settings on the
1.8.11 Setting