Panasonic KX-NCP500 User Manual page 133

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If your extension has set this feature, a calling extension will hear DND tone.
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If this feature is set, the Call Forwarding (FWD) feature does not work.
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Specified extensions can override this feature and call DND extensions (DND Override).
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When making a call using an SDN button to a PDN extension with DND set, this feature will
temporarily be deactivated.
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When intercom calls are set to be handled differently from outside calls (DND set/cancel),
we recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—
Intercom calls, because:
a.
the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) will indicate the setting for either outside calls or intercoms calls, but not both.
Note
The DND icon on PS display reflects the setting for outside calls only.
b.
pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately.
Customising Your Phone
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3.1.3 Customising the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND])
User Manual 133