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Troubleshooting: Dell Dimension 9200C Service Manual
Blinks green several
times, and then turns off
Solid amber
Blinking amber
Solid green and a beep
code during POST
Solid green power light,
no beep code, and no
video during POST
Solid green power light
and no beep code, but
the computer locks up
during POST
Hard Drive
Problem Description
Activity
Light
Solid green
The hard drive activity light is on when the computer reads data from, or writes data to the
hard drive. The light might also be on when a device such as a CD player is operating.
Diagnostic Lights
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
To help you troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel (see
When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the
lights identify the problem.
NOTE:
After the computer completes POST, all four lights turn off before booting to the operating system.
Light Pattern
Problem
Description
The computer is in a
normal off condition
or a possible pre-
BIOS failure has
occurred.
A possible processor
failure has occurred.
Memory modules are
detected, but a
file:///T|/htdocs/systems/dim9200C/en/SM_EN/tshoot.htm[10/31/2012 8:07:27 AM]
A configuration error exists.
The power supply is
working properly, but the
system board is not
completing power up.
The power supply is
operating outside of its
normal range.
A problem was detected
while the BIOS was
executing.
The monitor or the graphics
card may be faulty or
incorrectly installed.
An integrated system board
device may be faulty.
Suggested Resolution
Plug the computer into a working electrical outlet (see "Power Problems" in
your Owner's Manual).
If the problem persists, contact Dell (see "Contacting Dell" in your Owner's
Manual).
Contact Dell (see "Contacting Dell" in your Owner's Manual).
If two or more memory modules are installed, remove the modules (see
Removing
Check the diagnostic lights to see if the specific problem is
identified.
Check the diagnostic lights and determine if the specific problem
is identified.
If the computer does not boot, contact Dell for technical
assistance (see "Contacting Dell" in your computer Owner's
Manual).
Check the diagnostic lights and determine if the specific problem
is identified.
See "Power Problems" in your computer Owner's Manual.
See
Beep Codes
for instructions on diagnosing the beep code.
Check the diagnostic lights and determine if the specific problem
is identified.
Check the diagnostic lights and determine if the specific problem
is identified.
See "Video and Power Problems" in your computer Owner's
Manual.
Check the diagnostic lights and determine if the specific problem
is identified. If the problem is not identified, contact Dell for
technical assistance (see "Contacting Dell" in your computer
Owner's Manual).
Memory), then reinstall one module (see
Suggested
Resolution
No corrective
action is
required.
Front
View).
Installing
Memory) and
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