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Dell Dimension 9200C Owner's Manual

Dell dimension 9200c: owners manual
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book.book Page 1 Wednesday, August 9, 2006 2:32 PM
Dell™ Dimension™ 9200C
front panel
door (push to
open)
power button
power light
voltage selection switch
line-out connector
line-in connector
rear surround sound
connector
modem connector
network connector
Model DCCY
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Owner's Manual
front panel door (open)
diagnostic lights
hard drive activity light
headphone connector
microphone connector
IEEE 1394 connector
*
Not present on certain computers.
optional floppy drive or
Media Card Reader*
CD or DVD drive light
USB 2.0 connectors (2)
power connector
microphone connector
side-surround sound connector
center/LFE connector
S/PDIF out connector
integrated video connector
USB 2.0 connectors (6)
IEEE 1394 connector
PCI Express x16 card slot
PCI Express x1 card slot

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Summary of Contents for Dell Dimension 9200C

  • Page 1 Page 1 Wednesday, August 9, 2006 2:32 PM Dell™ Dimension™ 9200C Owner’s Manual front panel door (open) optional floppy drive or Media Card Reader* diagnostic lights hard drive activity light headphone connector CD or DVD drive light front panel...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, Intel SpeedStep, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    book.book Page 3 Wednesday, August 9, 2006 2:32 PM Contents Finding Information ....... . Setting Up and Using Your Computer .
  • Page 4 book.book Page 4 Wednesday, August 9, 2006 2:32 PM ® ..... . . Intel Viiv™ Technology (Optional) ® Using Intel Viiv™...
  • Page 5 ....... . . When to Use the Dell Diagnostics .....
  • Page 6 book.book Page 6 Wednesday, August 9, 2006 2:32 PM ........Cards Drives .
  • Page 7 ....... CDs and DVDs Dell Technical Support Policy (U.S. Only) ....
  • Page 8 book.book Page 8 Wednesday, August 9, 2006 2:32 PM Contents...

  • Page 9: Finding Information

    Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: This Owner’s Manual is available as a PDF at support.dell.com. NOTE: Additional information may ship with your computer.
  • Page 10 • Microsoft Windows Product Key Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. Finding Information...
  • Page 11 Service Tag. appropriate for your configuration, providing critical updates for your operating system and support for Dell™ Select Drivers & Downloads, then click Go. ® 3.5-inch USB floppy drives, Intel...
  • Page 12 The color of your Operating System CD varies according to the operating system you ordered. • How to use Linux Dell Supported Linux Sites • E-mail discussions with users of Dell Precision™ • linux.dell.com products and the Linux operating system • lists.us.dell.com/mailman/listinfo/linux-precision •...

  • Page 13: Setting Up And Using Your Computer

    book.book Page 13 Wednesday, August 9, 2006 2:32 PM Setting Up and Using Your Computer Front and Back View of the Computer Front View NOTE: The front panel door does not close when you are using the Flash Media, IEEE 1394, USB, or headphone connectors.
  • Page 14 book.book Page 14 Wednesday, August 9, 2006 2:32 PM CD/DVD drive eject Press this button to eject a CD/DVD from the drive. button CD/DVD drive-activity The drive activity light is on when the computer reads data from the CD or DVD light drive.

  • Page 15: Back View

    book.book Page 15 Wednesday, August 9, 2006 2:32 PM Back View voltage selection switch See the safety instructions in the Product Information Guide for more information. power connector Insert the power cable. back panel connectors Plug IEEE 1394, USB and other devices into the appropriate connector.

  • Page 16: Back I/O Connectors

    book.book Page 16 Wednesday, August 9, 2006 2:32 PM Back I/O Connectors link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer.

  • Page 17: Setting Up A Printer

    book.book Page 17 Wednesday, August 9, 2006 2:32 PM microphone Use the pink connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card. side surround sound Use the grey surround sound connector to attach multichannel-capable speakers.

  • Page 18: Connecting A Usb Printer

    book.book Page 18 Wednesday, August 9, 2006 2:32 PM Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup, if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the USB printer cable to the USB connectors on the computer and the printer.
  • Page 19 book.book Page 19 Wednesday, August 9, 2006 2:32 PM • MultiMediaCard (MMC) • Reduced size MMC • Memory Stick (MS/MS Pro/Duo Pro) For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 87. xD-Picture Card and CompactFlash Type I and II SmartMedia (SMC) (CF I/II) and MicroDrive Card...

  • Page 20: Connecting A Tv (Optional)

    book.book Page 20 Wednesday, August 9, 2006 2:32 PM Connecting a TV (Optional) NOTE: To connect a TV to your computer, you must have a video card that has TV-out functionality and an S-video cable, which is available at most consumer electronics stores. An S-video cable is not included with your computer.

  • Page 21: Network Setup Wizard

    book.book Page 21 Wednesday, August 9, 2006 2:32 PM network adapter connector network adapter connector on computer network cable network device Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

  • Page 22: Connecting To The Internet

    book.book Page 22 Wednesday, August 9, 2006 2:32 PM Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 23: Playing A Cd Or Dvd

    book.book Page 23 Wednesday, August 9, 2006 2:32 PM 6 Click the appropriate option under How do you want to connect to the Internet?, and then click Next. NOTE: If you do not know which type of connection to select, contact your ISP. 7 Use the setup information provided by your ISP to complete the setup.
  • Page 24 book.book Page 24 Wednesday, August 9, 2006 2:32 PM To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs. A CD player includes the following basic buttons: Play.

  • Page 25: Adjusting The Volume

    The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.

  • Page 26: Using Blank Cds And Dvds

    book.book Page 26 Wednesday, August 9, 2006 2:32 PM 1 Click the Start button, point to All Programs→ Roxio→ Creator Projects, and then click RecordNow Copy. 2 Under the Copy tab, click Disc Copy. 3 To copy the CD or DVD: If you have one CD/DVD drive, ensure that the settings are correct and click the Disc Copy button.

  • Page 27: Helpful Tips

    book.book Page 27 Wednesday, August 9, 2006 2:32 PM DVD-Writable Drives Media Type Read Write Rewritable CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator project.

  • Page 28: Power Management

    book.book Page 28 Wednesday, August 9, 2006 2:32 PM Power Management ® ® The Microsoft Windows XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer.

  • Page 29: Power Options Properties

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.

  • Page 30: Intel ® Viiv™ Technology (Optional)

    book.book Page 30 Wednesday, August 9, 2006 2:32 PM Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode.

  • Page 31: Enabling The Qrt Feature In System Setup

    book.book Page 31 Wednesday, August 9, 2006 2:32 PM Enabling the QRT Feature in System Setup The QRT drivers must be installed before this feature becomes active. These drivers are installed when this option is ordered. Also, Quick Resume is enabled in system setup when this feature is ordered. 1 Enter system setup (see page 102).
  • Page 32 book.book Page 32 Wednesday, August 9, 2006 2:32 PM To determine if your computer is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware, then click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. If Hyper-Threading is enabled, the processor is listed twice.

  • Page 33: Solving Problems

    — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacing the Battery" on page 94). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 113).

  • Page 34: Drive Problems

    U N T H E E L L I A G N O S T I C S — See "Dell Diagnostics" on page 52. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

  • Page 35: Hard Drive Problems

    book.book Page 35 Wednesday, August 9, 2006 2:32 PM Problems writing to a CD/DVD-RW drive L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data during the writing process.
  • Page 36 book.book Page 36 Wednesday, August 9, 2006 2:32 PM H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N — H E C K T H E T E L E P H O N E J A C K —...

  • Page 37: Error Messages

    If so, run the program that you want to use first. P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Contacting Dell" on page 113). Solving Problems...

  • Page 38: Media Card Reader Problems

    F Y O U H A V E P R O B L E M S W I T H A E L L D E V I C E — Contact Dell (see "Contacting Dell" on IEEE 1394 page 113).

  • Page 39: Keyboard Problems

    book.book Page 39 Wednesday, August 9, 2006 2:32 PM Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. H E C K T H E K E Y B O A R D C A B L E —...

  • Page 40: A Program Stops Responding

    book.book Page 40 Wednesday, August 9, 2006 2:32 PM A program stops responding N D T H E P R O G R A M — Press <Ctrl><Shift><Esc> simultaneously to access the Windows Task Manager. Click the Applications tab. Click to select the program that is no longer responding. Click End Task.

  • Page 41: Other Software Problems

    (see "Installing Memory" on page 68). • Reseat the memory modules (see "Memory" on page 66) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 52). Solving Problems...

  • Page 42: Mouse Problems

    • Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 97. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 52). Mouse Problems...

  • Page 43: Network Problems

    book.book Page 43 Wednesday, August 9, 2006 2:32 PM U N T H E A R D W A R E R O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 56.

  • Page 44: Printer Problems

    book.book Page 44 Wednesday, August 9, 2006 2:32 PM F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. •...

  • Page 45: Scanner Problems

    book.book Page 45 Wednesday, August 9, 2006 2:32 PM H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S — •...

  • Page 46: Sound And Speaker Problems

    book.book Page 46 Wednesday, August 9, 2006 2:32 PM E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y I C R O S O F T I N D O W S —...

  • Page 47: No Sound From Headphones

    book.book Page 47 Wednesday, August 9, 2006 2:32 PM U N T H E S P E A K E R D I A G N O S T I C S — See your speaker documentation for more information. E I N S T A L L T H E S O U N D D R I V E R —...

  • Page 48: The Screen Is Difficult To Read

    book.book Page 48 Wednesday, August 9, 2006 2:32 PM E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

  • Page 49: Troubleshooting Tools

    43). • If the problem persists, contact Dell (see "Contacting Dell" on page 113). A possible processor failure has occurred. Contact Dell (see "Contacting Dell" on page 113). Memory modules are detected, but a • If two or more memory modules are memory failure has occurred.
  • Page 50 • If available, install properly working memory of the same type into your computer (see "Installing Memory" on page 68). • If the problem persists, contact Dell (see "Contacting Dell" on page 113). Memory modules are detected, but a • Ensure that no special requirements...
  • Page 51 (see "System Setup" on page 101) to make sure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 113). Troubleshooting Tools...

  • Page 52: Dell Diagnostics

    4 At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 53).
  • Page 53 113 NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree...

  • Page 54: Drivers

    book.book Page 54 Wednesday, August 9, 2006 2:32 PM Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only the driver for that device recognizes.

  • Page 55: Reinstalling Drivers

    Page 55 Wednesday, August 9, 2006 2:32 PM Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for your Dell™ computer. If you install drivers obtained from other sources, your computer may not function properly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 56: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 57 book.book Page 57 Wednesday, August 9, 2006 2:32 PM Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration process is complete. NOTE: If a problem occurs after you install a device driver, first try to resolve the problem by using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback"...
  • Page 58 Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added after you received your computer including data files—are permanently deleted from the...
  • Page 59 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 60 book.book Page 60 Wednesday, August 9, 2006 2:32 PM Troubleshooting Tools...

  • Page 61: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" on page 61 and "Before Working Inside Your Computer" on page 62. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 62: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 63 book.book Page 63 Wednesday, August 9, 2006 2:32 PM 3 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

  • Page 64: Inside View Of Your Computer

    book.book Page 64 Wednesday, August 9, 2006 2:32 PM Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

  • Page 65: System Board Components

    book.book Page 65 Wednesday, August 9, 2006 2:32 PM System Board Components 22 21 Removing and Installing Parts...

  • Page 66: Memory

    book.book Page 66 Wednesday, August 9, 2006 2:32 PM processor fan connector (CPUFAN) modem connector (RJ11) processor connector (CPU) RJ11 internal connector (RJ11INT) processor power connector (POWER12V) 18 video connector (VGA) memory module connectors (2, 4) Media Card Reader connector (USBINT) memory module connectors (1, 3) USB connectors (4) (USB_BACK) battery socket (BATTERY)
  • Page 67 If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.

  • Page 68: Addressing Memory With 4-Gb Configurations

    book.book Page 68 Wednesday, August 9, 2006 2:32 PM Addressing Memory With 4-GB Configurations Your computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current ® ® operating systems, such as Microsoft Windows XP , can use a maximum of 4 GB of address space; however, the amount of memory available to the operating system is less than 4 GB.
  • Page 69 book.book Page 69 Wednesday, August 9, 2006 2:32 PM 5 Align the notch on the bottom of the module with the crossbar in the connector. notch crossbar memory module cutouts (2) NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.

  • Page 70: Removing Memory

    You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer provides the following slots for PCI Express cards: • One PCI Express x16 card slot •...
  • Page 71 book.book Page 71 Wednesday, August 9, 2006 2:32 PM If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 74. If you are replacing a card, remove the current driver for the card from the operating system.
  • Page 72 book.book Page 72 Wednesday, August 9, 2006 2:32 PM 5 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network.
  • Page 73 book.book Page 73 Wednesday, August 9, 2006 2:32 PM 10 Close the card retention door by snapping it into place. retention arm PCI Express card edge connector card connector NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.

  • Page 74: Drives

    book.book Page 74 Wednesday, August 9, 2006 2:32 PM Removing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 61. 2 If necessary, disconnect any cables connected to the card. 3 Gently pull back the securing tab, grasp the card by its top corners, and then ease it out of its connector. 4 If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

  • Page 75: Connecting Drive Cables

    book.book Page 75 Wednesday, August 9, 2006 2:32 PM Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—or a single interface cable to the back of the drive and to the system board. Drive Interface Connectors Most interface connectors are keyed for correct insertion;...

  • Page 76: Connecting And Disconnecting Drive Cables

    book.book Page 76 Wednesday, August 9, 2006 2:32 PM Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end. The serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
  • Page 77 book.book Page 77 Wednesday, August 9, 2006 2:32 PM tabs (2) hard drive NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors. 3 Lift the drive out of the computer and disconnect the power and hard-drive cables from the drive. power cable hard drive cable or serial ATA data cable Removing and Installing Parts...

  • Page 78: Installing A Hard Drive

    book.book Page 78 Wednesday, August 9, 2006 2:32 PM Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the bracket from the old drive by unsnapping it from the drive.
  • Page 79 book.book Page 79 Wednesday, August 9, 2006 2:32 PM 3 Connect the power cable and hard-drive or SATA cable to the drive. power cable hard drive plastic latch hard drive cable or serial ATA data cable open bay 4 Check all connectors to be certain that they are properly cabled and firmly seated. 5 Gently slide the drive into the open bay until the hard drive plastic latch attaches to the hard drive holder on the chassis.
  • Page 80 book.book Page 80 Wednesday, August 9, 2006 2:32 PM tabs (2) hard drive hard drive holder on the chassis hard drive plastic latch 6 Align the drive screw holes with the screws projecting up on the heat sink holder. 7 Firmly press on the blue tab on each side of the drive until you hear a click. 8 Replace the computer cover ("Replacing the Computer Cover"...

  • Page 81: Cd/Dvd Drive

    book.book Page 81 Wednesday, August 9, 2006 2:32 PM CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover.
  • Page 82 book.book Page 82 Wednesday, August 9, 2006 2:32 PM 5 Disconnect the data cable from the system board connector. 6 Disconnect the power cable and data cable from the back of the drive. data cable power cable system board connector CD/DVD drive CD/DVD drive bracket Removing and Installing Parts...

  • Page 83: Installing A Cd/Dvd Drive

    book.book Page 83 Wednesday, August 9, 2006 2:32 PM Installing a CD/DVD Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. 2 Connect the power and data cables to the drive. data cable power cable system board connector...
  • Page 84 9 Enter system setup (see "System Setup" on page 101) and select the appropriate Drive option. 10 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 52). Removing and Installing Parts...

  • Page 85: Media Card Reader

    book.book Page 85 Wednesday, August 9, 2006 2:32 PM Media Card Reader For information about using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 18. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 86 book.book Page 86 Wednesday, August 9, 2006 2:32 PM 5 Pull up on the drive release latch and slide the Media Card Reader towards the back of the computer, then lift to remove the drive from the computer. drive release latch Media Card Reader Removing and Installing Parts...

  • Page 87: Installing A Media Card Reader

    book.book Page 87 Wednesday, August 9, 2006 2:32 PM Installing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 61. 2 Remove the Media Card Reader from its packaging. 3 Slide the drive into place until you hear a click or feel the drive securely installed. Removing and Installing Parts...
  • Page 88 9 Enter system setup (see "System Setup" on page 101) and select the appropriate Drive option. 10 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 52). Removing and Installing Parts...

  • Page 89: Floppy Drive (Optional)

    book.book Page 89 Wednesday, August 9, 2006 2:32 PM Floppy Drive (Optional) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 90 book.book Page 90 Wednesday, August 9, 2006 2:32 PM 5 Disconnect the interface cable from the system board (see "System Board Components" on page 65). NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive.

  • Page 91: Installing A Floppy Drive

    book.book Page 91 Wednesday, August 9, 2006 2:32 PM Installing a Floppy Drive NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive. 1 Follow the procedures in "Before You Begin" on page 61. 2 Gently slide the drive into place until you hear a click or feel the drive securely installed.
  • Page 92 8 Enter system setup (see "System Setup" on page 101) and select the appropriate Diskette Drive option. 9 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 52). Removing and Installing Parts...

  • Page 93: Modem

    book.book Page 93 Wednesday, August 9, 2006 2:32 PM Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer.

  • Page 94: Battery

    book.book Page 94 Wednesday, August 9, 2006 2:32 PM 2 Remove the existing modem: Remove the modem cable from the RJ11 internal connector. Use a small Phillips screwdriver to remove the two screws securing the modem to the system board, and set the screws aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board.
  • Page 95 book.book Page 95 Wednesday, August 9, 2006 2:32 PM 3 Remove the computer cover (see "Removing the Computer Cover" on page 62). 4 Locate the battery socket (see "System Board Components" on page 65). NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object.

  • Page 96: Replacing The Computer Cover

    book.book Page 96 Wednesday, August 9, 2006 2:32 PM Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives.

  • Page 97: Specifications

    book.book Page 97 Wednesday, August 9, 2006 2:32 PM Specifications Processor ® ® ® ® Processor types Intel Pentium 4, Pentium D, Celeron D, Intel Core™ processor Level 2 (L2) cache 1 MB for Pentium 4 5XX processors (with Hyper Threading) 2 MB for Pentium 4 6XX processors (with Hyper Threading) 2 x 2 MB for Pentium D 9XX processors (with dual core) 2 x 1 MB for Pentium D 8XX processors (with dual core)
  • Page 98 book.book Page 98 Wednesday, August 9, 2006 2:32 PM Video Type integrated Intel Graphics Media Accelerator X3000 or PCI Express x16 graphics expansion slot Audio Type Internal 7.1 channel Intel High Definition Audio (Sigmatel STAC9227) Expansion Bus Bus type PCI Express x1 and x16 Bus speed PCI Express: x1 slot bidirectional speed: 500 MB/sec...
  • Page 99 book.book Page 99 Wednesday, August 9, 2006 2:32 PM Connectors 10-pin header for optional Media Card Reader (3.5 inch bay device) and two front-panel and six back-panel USB 2.0–compliant connectors NOTE: The 10-pin header connector used for the optional Media Card Reader is populated with only nine pins for keying purposes.
  • Page 100 book.book Page 100 Wednesday, August 9, 2006 2:32 PM Controls and Lights Power control push button Power light green light — Blinking green in sleep state; solid green for power-on state. amber light — Blinking amber indicates a problem with an installed device;...

  • Page 101: System Setup

    book.book Page 101 Wednesday, August 9, 2006 2:32 PM Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock:...

  • Page 102: Entering System Setup

    Page 102 Wednesday, August 9, 2006 2:32 PM Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2>...

  • Page 103: System Setup Options

    book.book Page 103 Wednesday, August 9, 2006 2:32 PM System Setup Options NOTE: Depending on your computer, BIOS version, and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Lists system information such as the computer name, the BIOS version System Info number and date, system tags, and other system-specific information.
  • Page 104 book.book Page 104 Wednesday, August 9, 2006 2:32 PM Set to On (default) so that USB devices will be detected and supported in the USB Controller operating system. The No Boot option enables a USB controller, but it does not recognize a USB storage device. Video This setting specifies which video controller is primary when two video Primary Video...
  • Page 105 book.book Page 105 Wednesday, August 9, 2006 2:32 PM This option provides restricted access to the computer's system setup in the Admin Password same way that access to the computer can be restricted with the System Password option. NOTE: To delete a password, enter the old password and press <Enter> two times.

  • Page 106: Boot Sequence

    View of the Computer" on page 13). 2 Turn on (or restart) your computer. 3 When the DELL logo appears, press <F12> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12>...

  • Page 107: Jumper Settings

    book.book Page 107 Wednesday, August 9, 2006 2:32 PM 4 At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight the device that is to be used for the current boot only, and then press <Enter>. For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.

  • Page 108: Clearing Forgotten Passwords

    book.book Page 108 Wednesday, August 9, 2006 2:32 PM Jumper Setting Description CLRPSWD Password features are enabled (default setting). Password features are disabled. CLRCMOS The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Clearing Forgotten Passwords CAUTION:...

  • Page 109: Clearing Cmos Settings

    book.book Page 109 Wednesday, August 9, 2006 2:32 PM NOTE: In you system setup (see "System Setup" on page 101), both system and administrator password options appear as Not Set. The password feature is enabled but a password is not assigned. 13 Assign a new system and/or administrator password, as needed.

  • Page 110: Mouse

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com.

  • Page 111: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 112: Contacting Dell

    If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.
  • Page 113 Antigua and Barbuda Website: www.dell.com.ag E-mail: la-techsupport@dell.com Technical Support 1-800-805-5924 Aomen Technical Support (Dell™ Dimension™, Dell 0800-105 Inspiron™, Dell OptiPlex™, Dell Latitude™, and Dell Precision™) Technical Support (servers and storage) 0800-105 Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: la-techsupport@dell.com...
  • Page 114 Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Support for XPS 0820 240 530 81 Home/Small Business Support for all other Dell 0820 240 530 17 computers Preferred Accounts/Corporate Support 0820 240 530 17 Switchboard...
  • Page 115 Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty toll-free: 1-800-247-9362 Support) Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business,...
  • Page 116 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dimension and Inspiron) toll-free: 800 858 2969 Technical Support (OptiPlex, Latitude, and Dell toll-free: 800 858 0950 Precision) Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, switches,...
  • Page 117 22537 2711 Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS 7010 0074 Country Code: 45 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relational)
  • Page 118 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Ecuador Website: www.dell.com/ec E-mail: la-techsupport@dell.com General Support (calling from Quito) toll-free: 999-119-877-655-3355 General Support (calling from Guayaquil) toll-free: 1800-999-119-877-655- 3355 El Salvador Website: www.dell.com/ec...
  • Page 119 International Access Code: 00 Home and Small Business Country Code: 33 Technical Support for XPS 0825 387 129 City Codes: (1) (4) Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
  • Page 120 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 00852-2969 3188 Technical Support (OptiPlex, Latitude, and Dell 00852-2969 3191 Precision) Technical Support (servers and storage) 00852-2969 3196 Technical Support (projectors, PDAs, switches,...
  • Page 121 01 204 4014 Corporate Customer Care 1850 200 982 Technical Support Technical Support for XPS computers only 1850 200 722 Technical Support for all other Dell computers 1850 543 543 General Fax/Sales Fax 01 204 0103 Switchboard 01 204 4444 U.K.
  • Page 122 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 Home and Small Business Country Code: 39 Technical Support 02 577 826 90 City Code: 02...
  • Page 123 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
  • Page 124 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 880 193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 881 306...
  • Page 125 Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66 Home/Small Business Customer Care...
  • Page 126 City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS 815 35 043 Country Code: 47 Technical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard...
  • Page 127 Toll-Free Numbers City Code St. Lucia Website: www.dell.com/lc E-mail: la-techsupport@dell.com Technical Support toll-free: 1-866-464-4352 St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.com Technical Support toll-free: 1-866-464-4353 NOTE: Singapore (Singapore) The phone numbers in this section should be called from within Singapore or Malaysia only.
  • Page 128 Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS 0771 340 340 Country Code: 46 Technical Support for all other Dell products 08 590 05 199 City Code: 8 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care...
  • Page 129 0080 165 1228 Corporate Sales toll-free: 0080 165 1227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
  • Page 130 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Turks and Caicos Islands Website: www.dell.com/tc E-mail: la-techsupport@dell.com General Support toll-free: 1-877-441-4735 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com...
  • Page 131 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) Specifications...
  • Page 132 Department Name or Service Area, Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code U.S. Virgin Islands E-mail: la-techsupport@dell.com Technical Support toll-free: 1-877-702-4360 Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com Technical Support toll-free: 0800-100-2513 Specifications...

  • Page 133: Index

    CD/DVD drive contacting, 111-112 problems, 34 DVDs, 25 Dell Diagnostics, 52 playing, 23 CD/DVD-RW drive support policy, 110 problems, 35 Dell support site, 11 CDs, 25 diagnostic lights, 49 operating system, 12 e-mail playing, 23 diagnostics problems, 35 Dell, 52...
  • Page 134 20 labels removing, 76 hard to read, 48 Microsoft Windows, 10 hardware problems, 47 Service Tag, 10 Dell Diagnostics, 52 motherboard. See system lights Hardware Troubleshooter, 56 board back of computer, 49 Help and Support Center, 11 diagnostic, 49...
  • Page 135 CD/DVD-RW drive, 35 video and monitor, 47 computer crashes, 39-40 volume adjusting, 46 password computer stops responding, 39 clearing, 108 Dell Diagnostics, 52 Product Information Guide, 9 jumper, 108 diagnostic lights, 49 Program Compatibility drives, 34 Wizard, 40 PC Restore, 56...
  • Page 136 110 computer information, 97 warranty information, 9 connectors, 98 troubleshooting controls and lights, 100 Windows XP Dell Diagnostics, 52 drives, 98 Device Driver Rollback, 55 diagnostic lights, 49 environmental, 101 Hardware Troubleshooter, 56 Hardware Troubleshooter, 56 expansion bus, 98...

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