S Ervice I Nformation - 8e6 Technologies R3000 Quick Start Manual

s I
eRvICe nFoRmatIon
the user should not attempt any maintenance or service on the unit beyond the proce-
dures outlined in this document.
Any initial hardware setup problem that cannot be resolved at your internal organiza-
tion should be referred to an 8e6 technologies solutions engineer or technical support
representative.
8e6 Corporate Headquarters (USA)
Local
Domestic US
international
8e6 Taiwan
taipei Local
Domestic taiwan :
international
Procedures
when calling 8e6 technologies regarding a problem, please provide the representative
the following information:
• Your contact information.
• Serial number or original order number.
• Description of the problem.
• network environment in which the unit is used.
• State of the unit before the problem occurred.
• Frequency and repeatability of the problem.
• Can the product continue to operate with this problem?
• Can you identify anything that may have caused the problem?
8 6 R3000 Q S G
e uick taRt uide
: 714.282.6111
: 1.888.786.7999
: +1.714.282.6111
: 2397-0300
02-2397-0300
: 886-2-2397-0300
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