s
i
eRviCe
nfoRmation
The user should not attempt any maintenance or service on the unit beyond the proce-
dures outlined in this document.
Any initial hardware setup problem that cannot be resolved at your internal organiza-
tion should be referred to an 8e6 Technologies solutions engineer or technical support
representative.
8e6 Corporate Headquarters (USA)
Local
Domestic US
International
8e6 Taiwan
Taipei Local
Domestic Taiwan :
International
Procedures
When calling 8e6 Technologies regarding a problem, please provide the representative
the following information:
•
Your contact information.
•
Serial number or original order number.
•
Description of the problem.
•
Network environment in which the unit is used.
•
State of the unit before the problem occurred.
•
Frequency and repeatability of the problem.
•
Can the product continue to operate with this problem?
•
Can you identify anything that may have caused the problem?
8
6 e
r
Q
e
nterprise
eporter
uick
:
714.282.6111
:
1.888.786.7999
:
+1.714.282.6111
:
2397-0300
02-2397-0300
:
886-2-2397-0300
s
G
tart
uide