S Ervice I Nformation - 8e6 Technologies Threat Analysis Reporter TAR 1.0 Quick Start Manual

s i
erviCe nformation
The user should not attempt any maintenance or service on the unit beyond the proce-
dures outlined in this document.
Any initial hardware setup problem that cannot be resolved at your internal organiza-
tion should be referred to an 8e6 Technologies solutions engineer or technical support
representative.
8e6 Corporate Headquarters (USA)
Local
Domestic US
International
8e6 Taiwan
Taipei Local
Domestic Taiwan :
International
Procedures
When calling 8e6 Technologies regarding a problem, please provide the representative
the following information:
• Your contact information.
• Serial number or original order number.
• Description of the problem.
• Network environment in which the unit is used.
• State of the unit before the problem occurred.
• Frequency and repeatability of the problem.
• Can the product continue to operate with this problem?
• Can you identify anything that may have caused the problem?
8 6 T a r
e hreaT nalysis eporTer
: 714.282.6111
: 1.888.786.7999
: +1.714.282.6111
: 2501-5285
02-2501-5285
: 886-2-2501-5285
Q s G
uick TarT uide