Control 4 Media Controller Installation And User Manual page 49

ANY WARRANTY OF MERCHANTABILITY AND ANY WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE, except that for product
purchased directly by a consumer, any implied warranties are limited in
duration to the term of the express warranties provided above.
Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
3. EXCLUSIVE REMEDY FOR ANY
NONCONFORMITIES
If during the applicable Warranty Period, the product does not conform
to the preceding Warranties, the Owner shall notify Control4 as
provided below, and within a reasonable time Control4 will provide, at
its option, one of the following: (1) a replacement product for any
nonconforming or defective component (such replacement product
may be new or refurbished to be comparable in function and
performance to a new product) or (2) the price at which Control4 sold
the non-conforming product. In the event of repair or replacement,
there may be a loss of data in the memory of the product for which
warranty service is sought. Control4 will not provide, and will not be
liable for, labor, costs of removal or reinstallation of product, disposal,
freight, taxes, or other incidental charges.
THESE REMEDIES ARE THE EXCLUSIVE AND SOLE REMEDIES
FOR ANY BREACH OF WARRANTY.
For any breach of warranty, the Owner must notify Control4 in Section
7 below within thirty (30) days after discovering the nonconformity. The
notice must describe the location and nature of the nonconformity. The
owner must give Control4 a reasonable opportunity to the claimed
nonconformity before undertaking any repairs, removal or
replacement. All products returned to Control4 require a Return
Merchandise Authorization (RMA) number. The RMA number is
obtained from Control4 Customer Support Department. The RMA
number must be clearly marked on the outside of each box. The RMA
is valid for a 30-day period. After the 30-day period, the RMA will be
cancelled. Any shipments received not consistent with the RMA or after
the RMA is cancelled, will be refused. Control4 is not responsible for
products returned without a valid RMA number. Compliance with the
requirements of this paragraph is a condition to coverage under the
Warranty: If these requirements are not complied with, Control4 will
have no obligation to provide any remedy for any breach of warranty.
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