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Control4 CORE-3 Controller
Installation Guide
Supported models
C4-CORE3
Control4 CORE-3 Hub & Controller
Introduction
Designed for an exceptional family room entertainment experience, the Control4®
CORE-3 Controller does more than automate the gear around your TV; it is the ideal
smart home starter system with entertainment built in.
The CORE-3 delivers a beautiful, intuitive, and responsive on-screen user interface
with the ability to create and enhance the entertainment experience for any TV in the
house. The CORE-3 can orchestrate a wide range of entertainment devices including
Blu-ray players, satellite or cable boxes, game consoles, TVs, and virtually any product
with infrared (IR) or serial (RS-232) control. It also features IP control for Apple TV, Roku,
televisions, AVRs, or other network-connected devices, as well as secure wireless ZigBee
control for lights, thermostats, smart locks, and more.
For entertainment, the CORE-3 also includes a built-in music server that allows you to
listen to your own music library, stream from a variety of leading music services, or from
your AirPlay-enabled devices using Control4 ShairBridge technology.
Box contents
The following items are included in the CORE-3 controller box:
CORE-3 controller
AC power cord
IR emitters (4)
External antennas (1)
Accessories available for purchase
CORE-3 Wall-Mount Bracket (C4-CORE3-WM)
Rack Mount Kit (C4-CORE3-RMK)
Control4 3-Meter Wireless Antenna Kit (C4-AK-3M)
Control4 Dual-Band WiFi USB Adapter (C4-USBWIFI OR C4-USBWIFI-1)
Control4 3.5 mm to DB9 Serial Cable (C4-CBL3.5-DB9B)
Requirements and specifications
Note: We recommend using Ethernet instead of WiFi for the best network
connectivity.
Note: The Ethernet or WiFi network should be installed before starting the
CORE-3 controller installation.
Note: The CORE-3 requires OS 3.3 or newer.
Composer Pro software is required to configure this device. See the Composer Pro User
Guide (ctrl4.co/cpro-ug) for details.
Warnings
Caution! To reduce the risk of electrical shock, do not expose this apparatus to
rain or moisture.
AVERTISSEMENT ! Pour réduire le risque de choc électrique, n'exposez pas cet
appareil à la pluie ou à l'humidité.
Caution! In an over-current condition on USB, the software disables the
output. If the attached USB device does not appear to power on, remove the
USB device from the controller.
AVERTISSEMENT ! Dans une condition de surintensité sur USB ou sortie de
contact le logiciel désactive sortie. Si le périphérique USB ou le capteur
de contact connecté ne semble pas s'allumer, retirez le périphérique du
contrôleur.
Specifications
Inputs / Outputs
Video out
1 video out—1 HDMI
Video
HDMI 2.0a; 3840x2160 @ 60Hz (4K); HDCP 2.2 and HDCP
1.4
Audio out
4 audio out—1 HDMI, 2 × 3.5 mm stereo audio, 1 digital coax
Digital signal processing
Digital coax in—Input level
Audio Out 1/2 (analog)—Balance, volume, loudness,
6-band PEQ, mono/stereo, test signal, mute
Digital coax out—Volume, mute
AAC, AIFF, ALAC, FLAC, M4A, MP2, MP3, MP4/M4A, Ogg
Audio playback formats
Vorbis, PCM, WAV, WMA
1 audio in—1 digital coax audio in
Audio in
High-resolution audio playback
Up to 192 kHz / 24 bit
Network
2 10/100/1000BaseT compatible ports—1 PoE+ in and 1
Ethernet
switch` network port
Available with USB Wi-Fi adapter
Wi-FI
ZigBee Pro
802.15.4
ZigBee antenna
External reverse SMA connector
Z-Wave 700 series
Z-Wave
Z-Wave antenna
External reverse SMA connector
USB port
1 USB 3.0 port—500mA
Control
IR out
6 IR out—5V 27mA max output
IR capture
1 IR receiver—front, 20-60 KHz
3 serial out (shared with IR out 1-3)
Serial out
Contact input
1 × 2-30V DC input, 12V DC 125mA max output
Relay
1 × relay ouput—AC: 36V, 2A max across relay; DC: 24V, 2A
max across relay
Power
Power requirements
100-240 VAC, 60/50Hz or PoE+
Power consumption
Max: 18W, 61 BTUs/hour
Idle: 12W, 41 BTUs/hour
Other
Operating temperature
32˚F × 104˚F (0˚C × 40˚C)
Storage temperature
4˚F × 158˚F (-20˚C × 70˚C)
1.13 × 7.5 × 5.0" (29 × 191 × 127 mm)
Dimensions (H × W × D)
Weight
1.2 lb (0.54 kg)
Shipping weight
2.2 lb (1.0 kg)
Additional resources
The following resources are available for more support.
Control4 CORE series help and information:
ctrl4.co/core
Snap One Tech Community and Knowledgebase:
tech.control4.com
Control4 Technical Support
Control4 website:
www.control4.com
Front view
A
B
A
Activity LED—The Activity LED shows when the controller is streaming audio.
B
IR window—IR blaster and IR receiver for learning IR codes.
C
Caution LED—This LED shows solid red, then blinks blue during the boot process.
Note: The Caution LED blinks orange during the factory restore process. See
"Reset to factory settings" in this document.
D
Link LED—The LED indicates that the controller has been identified in a Control4
Composer project and is communicating with Director.
E
Power LED—The blue LED indicates that AC power is present. The controller turns on
immediately after power is applied to it.
Back view
A
B
C
D
E
F
G
H
I
J
K
A
Power port—AC power connector for an IEC 60320-C5 power cord.
B
Contact and relay— Connect one relay device and one contact sensor device to the
terminal block connector. Relay connections are COM, NC (normally closed), and NO
(normally open). Contact sensor connections are +12, SIG (signal), and GND (ground).
C
SERIAL and IR OUT—3.5 mm jacks for up to four IR emitters or for acombination of IR
emitters and serial devices. Ports 1 and 2 can be configured independently for serial
control (for controlling receivers or disc changers) or for IR control. See "Connecting
the IR ports/serial ports" in this document for more information.
D
DIGITAL COAX IN—Allows audio to be shared over the local network to other Control4
devices.
E
AUDIO OUT 1/2—Outputs audio shared from other Control4 devices or from digital
audio sources (local media or digital streaming services).
F
DIGITAL COAX OUT—Outputs audio shared from other Control4 devices or from
digital audio sources (local media or digital streaming services such).
G
USB—One port for an external USB drive (such as a USB stick formatted FAT32). See
"Setting up external storage devices" in this document.
H
HDMI OUT—An HDMI port to display navigation menus. Also an audio out over HDMI.
I
ID button and RESET—ID button is pressed to identify the device in Composer Pro.
The ID button on the CORE-3 is also an LED that displays feedback useful in a factory
restore. The RESET pinhole is used to reset or factory restore the controller.
J
ZWAVE—Antenna connector for the Z-Wave radio.
K
ENET OUT—RJ-45 jack for Ethernet out connection. Acts as a 2-port network switch
with ENET/POE+ IN jack.
L
ENET/POE+ IN—RJ-45 jack for a 10/100/1000BaseT Ethernet connection. Also can
power the controller with PoE+.
M
ZIGBEE—Antenna connector for the Zigbee radio.
Installation instructions
To install the controller:
1 Ensure that the home network is in place before starting system setup. An Ethernet
connection to the local network is required for setup. The controller requires a
network connection to use all of the features as designed. After initial configuration,
Ethernet (recommended) or Wi-Fi can be used to connect the controller to web-
based media databases, communicate with other IP devices in the home, and
access Control4 system updates.
2 Mount the controller near the local devices you need to control. The controller
can be hidden behind a TV, mounted on a wall, placed in a rack, or stacked on a
shelf. The CORE-3 Wall-Mount Bracket is sold separately and designed for easy
installation of the CORE-3 controller behind a TV or on the wall.
3 Attach antennas to the ZIGBEE and ZWAVE antenna connectors.
4 Connect the controller to the network.
Ethernet—To connect using an Ethernet connection, connect the network cable
into the controller's RJ-45 port (labeled "Ethernet") and into the network port on
the wall or at the network switch.
Wi-Fi—To connect using Wi-Fi, first connect the unit to Ethernet, connect the
Wi-Fi adapter to the USB port, and then use Composer Pro System Manager to
reconfigure the unit for WiFi.
5 Connect system devices. Attach IR and serial devices as described in "Connecting
C
D E
the IR ports/serial ports" and "Setting up IR emitters."
6 Set up any external storage devices as described in "Setting up external storage
devices" in this document.
7 If using AC power, connect the power cord to the controller's power port and then
into an electrical outlet.
Connecting the IR ports/serial ports (optional)
The controller provides four IR ports, and ports 1 and 2 can be reconfigured
independently for serial communication. If not used for serial, they can be used for IR.
Connect a serial device to the controller using the Control4 3.5 mm-to-DB9 Serial Cable
(C4-CBL3.5-DB9B, sold separately).
1 The serial ports support baud rates between 1200 to 115200 baud for odd and even
parity. The serial ports do not support hardware flow control.
2 See Knowledgebase article #268
(dealer.control4.com/dealer/knowledgebase/
article/268) for pinout diagrams.
3 To configure a port for serial or IR, make the appropriate connections in your
project using Composer Pro. See the Composer Pro User Guide for details.
Note: The serial ports can be configured as straight-through or null with
Composer Pro. Serial ports by default are configured straight-through and
L
M
can be changed in Composer by selecting Enable Null-Modem Serial Port (1
or 2).
Setting up IR emitters
Your system may contain third-party products that are controlled through IR commands.
1 Connect one of the included IR emitters to an IR OUT port on the controller.
2 Place the stick-on emitter end onto the IR receiver on the Blu-ray player, TV, or other
target device to drive IR signals from the controller to the targets.
Setting up external storage devices (optional)
You can store and access media from an external storage device, for example, a network
hard drive or USB memory device, by connecting the USB drive to the USB port and
configuring or scanning the media in Composer Pro.
Note: We support only externally powered USB drives or solid state USB sticks.
Self-powered USB drives are not supported.
Note: When using USB storage devices on an CORE-3 controller, you can use
only one partition with a 2 TB maximum size. This limitation also applies to the
USB storage on other controllers.
Composer Pro driver information
Use Auto Discovery and SDDP to add the driver to the Composer project. See the
Composer Pro User Guide (ctrl4.co/cpro-ug) for details.
OvrC setup and configuration
OvrC gives you remote device management, real-time notifications, and intuitive
customer management, right from your computer or mobile device. Setup is
plug-and-play, with no port forwarding or DDNS address required.
To add this device to your OvrC account:
1 Connect CORE-3 controller to the Internet.
2 Navigate to OvrC (www.ovrc.com) and log in to your account.
3 Add the device (MAC address and Service Tag numbers needed for authentication).

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Summary of Contents for Control 4 CORE-3

  • Page 1 1 × 2-30V DC input, 12V DC 125mA max output The ID button on the CORE-3 is also an LED that displays feedback useful in a factory restore. The RESET pinhole is used to reset or factory restore the controller.
  • Page 2 Connecting the relay port are solid blue, and then immediately release the button. The CORE-3 provides one relay port on the included pluggable terminal block. Note: IDuring the reset process, the ID button provides the same feedback as See the examples below to learn now to connect various devices to the relay the Caution LED on the front of the controller.
  • Page 3 Regulatory Compliance & Safety Information for Model C4-CORE3 Electrical Safety Advisory Sécurité électrique consultatif Important Safety Instructions Consignes de sécurité importantes Read the safety instructions before using this product. Lisez les consignes de sécurité avant d'utiliser ce produit. 1. Read these instructions. Lisez ces instructions.
  • Page 4 11. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  • Page 5 This product requires a properly grounded outlet for safety. This plug is designed to be inserted into a NEMA 5-15 (three-prong grounded) outlet only. Do not force the plug into an outlet that is not designed to accept it. Never dismantle the plug or alter the power cord, and do not attempt to defeat the grounding feature by using a 3-to-2 prong adapter.
  • Page 6 WARNING – No user serviceable parts inside. If the product is not operating properly, do not remove any part of the unit (cover, etc.) for repair. Unplug the unit and consult the warranty section of the owner’s manual. AVERTISSEMENT – Aucune pièce réparable par l'utilisateur à l'intérieur. Si le produit ne fonctionne pas correctement, ne retirez aucune pièce de l'appareil (couvercle, etc.) pour réparation.
  • Page 7 AVERTISSEMENT! Pour réduire le risque de choc électrique, n'exposez pas cet appareil à la pluie ou à l'humidité. Save these instructions Conservez ces instructions Compliance of this equipment is confirmed by the following label that is placed on the equipment: Conformité...
  • Page 8 Innovation Science and Economic Development (ISED) Unintentional Emissions Interference Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference (2) This device must accept any interference, including interference that may cause undesired operation of the device L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR...
  • Page 9: Rf Radiation Exposure Statement

    le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5725 à (ii) 5 850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée pour l'exploitation point à point et l’exploitation non point à point, selon le cas; (iii) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux...
  • Page 10: Weee Compliance

    The frequency and maximum transmitted power in EU are listed as below: 2412 - 2472 MHz: ?$ dBm 5180 - 5240 MHz: ?$ dBm WLAN 5GHz: Operations in the 5.15-5.35GHz band are restricted to indoor usage only. United Kingdom (UK) Compliance Compliance of this equipment is confirmed by the following logo that is placed on the product ID label that is placed on the bottom of the equipment.
  • Page 11: About This Document

    Australia & New Zealand Compliance Compliance of this equipment is confirmed by the following logo that is placed on the product ID label that is placed on the bottom of the equipment. About this Document Copyright © 2022 Snap One All rights reserved. 1800 Continental Blvd.