TANDBERG C20 Administrator's Manual

Tandberg quick set c20/c20plus

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Software version TC2.0

JULY 2009

TANDBERG Quick Set C20/C20plus

Administrator Guide

D14489.01—JULY 2009

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Page 1: Administrator Guide
Software version TC2.0 JULY 2009 TANDBERG Quick Set C20/C20plus Administrator Guide D14489.01—JULY 2009...
Page 2: Table Of Contents
The physical conditions ............42 The LED in front of the codec ........... 9 The room equipment............... 42 The physical interface of Codec C20 .......... 10 Environmental considerations ..........42 The physical interface, pin-out shemes ........11 The audio quality ..............43 Using the Remote Control ............
Page 3 Supported RFCs in SIP ............... 58 Current RFCs and drafts supported in SIP ......58 Media capabilities supported in SIP ........58 CE Declaration for Codec C20 ............ 59 China RoHS table ............... 60 Dimensions Codec C20 .............. 61 PrecisionHD 1080p camera dimensions ........62 Technical speciﬁcations ..............
Page 4: Introduction
Appendices Contact us Chapter 1 Introduction Thank you for choosing TANDBERG! In this chapter... Your TANDBERG Codec C20 has been Explains the menu system: designed to give you many years of safe, reliable operation. Intellectual property rights Trademark How to read this document Disclaimer You will ﬁnd that some places information...
Page 5: Intellectual Property Rights
The speciﬁcations for the Products and the information in this The products described in this manual are covered by one or more of information that is proprietary to TANDBERG and its licensors. document are subject to change at any time, without notice, by...
Page 6: Safety Instructions
Unplug the apparatus from communication lines, If the Codec C20 is mounted with the front side or mains power-outlet or any power source before Route the power cord so as to avoid it being Communication Lines rear side down, make sure there is sufﬁcient free...
Page 7: Environmental Issues
Directive (2002/96/EC) and the European RoHS Directive (2002/95/EC). Digital User Guides TANDBERG is pleased to announce that we have Waste Handling replaced the printed versions of our user guides In order to avoid the dissemination of hazardous with digital versions available on the TANDBERG...
Page 8: Getting Started
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Chapter 2 Getting started This chapter introduces you to the In this chapter...
Page 9: Assemble Your System
The illustration shows you the basic setup when connecting the monitor, PC, camera, microphone, loudspeakers (if applicable), LAN and line voltage to the TANDBERG Codec C20. CAUTION! In order to be able to use the system for video calls, all orange colored sockets must be connected.
Page 10: The Physical Interface Of Codec C20
Contact us The physical interface of Codec C20 The TANDBERG Quick Set C20 delivers the absolute quality of 1080p video in a simple-to-deploy, easy-to- manage and easy-to-use system. The illustration below shows the rear panel of the TANDBERG Codec C20.
Page 11: The Physical Interface, Pin-Out Shemes
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us The physical interface, pin-out shemes This page gives an overview of the pin-out schemes.
Page 12: Using The Remote Control
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Using the Remote Control ARROW UP/DOWN: the up and down FUNCTION KEYS: Each key reﬂects...
Page 13 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Using the Remote CALL KEY ALPHANUMERIC KEYPAD Control, cont... INITIATE CALL: Select a name from the Phone book or enter the Use the keypad in the same way as you would name, number or URI and press the Call key to initiate the call.
Page 14: Initial Conﬁgurations
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Initial conﬁgurations Password protection of the Advanced menu If a menu password has been set you will be asked to enter a password to get access to the Advanced menu. By default, the Before you can start making calls with the system you will need to set the IP address, menu password is not set when starting up the system for the ﬁrst time.
Page 15: Adding The System To The Network
For SIP type of communication, similar type of information will be supplied. Navigate to Settings > System Information For networks administrated through TMS (TANDBERG Management Suite), your TMS administrator will be able to assist you when conﬁguring. Verify the previous conﬁgurations.
Page 16: Setting A Menu Password
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Setting a menu password It is highly recommended to deﬁne a password to access the Advanced menus.
Page 17: Monitors
Connecting to HDMI 1 When connecting the monitor to HDMI 1, which is the default video output on Codec C20, the menu, icons and other information on HDMI 1 screen (OSD - on screen display) will be displayed on this monitor.
Page 18: About The Menus
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus About the menus Advanced settings Settings Library Cameras Appendices Contact us Chapter 3 About the menus In this chapter... Explains the menu system:...
Page 19: The Home Menu
Appendices Contact us About the menus The Home menu The menu path to the Advanced conﬁguration menu: The Home menu is explained in the TANDBERG Quick Set C20/C20plus User Guide. Home menu Call: Menu for making calls. Settings menu Presentation: Select a presentation source.
Page 20: The Advanced Settings
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Advanced settings Settings Library Cameras Appendices Contact us Chapter 4 The Advanced settings In this chapter... Explains the menu system:...
Page 21: The Advanced Menus
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Advanced settings Settings Library Cameras Appendices Contact us The Advanced menus Changes in the Advanced menus settings may affect the behavior of the system and should be conﬁgured by the system administrator.
Page 22: The Search Functionality
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Advanced settings Settings Library Cameras Appendices Contact us The Advanced Search conﬁguration menu Enter the as many characters as needed, until the setting you are searching for displays in the list.
Page 23: How To Change The Password
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Advanced settings Settings Library Cameras Appendices Contact us The Advanced menu How to change the password If a menu password has been set you will be asked to enter a password to get access to the Advanced menu.
Page 24: The Advanced Settings Library
The Phonebook Server The Provisioning settings Stay up to date The Serial port settings We recommend you visit the TANDBERG web site regularly for an updated version of The SIP proﬁle settings this guide. The Standby settings Go to: http://www.tandberg.com/docs...
Page 25: Description Of The Advanced Conﬁguration Settings
Manual: Set brightness level manually with the Brightness Level conﬁguration. Example: xConﬁguration Cameras Camera 1 Brightness Mode: Auto We recommend you visit the TANDBERG web site regularly for an updated version of this guide. Go to: http://www.tandberg.com/docs xConﬁguration Cameras Camera [1..1] Brightness Level: <1..31>...
Page 26 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us xConﬁguration Cameras Camera [1..1] IrSensor: xConﬁguration Conference [1..1] AutoAnswer Mute: <On/Off>...
Page 27 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us xConﬁguration Conference [1..1] FarEndControl Mode: xConﬁguration H323 Proﬁle [1..1] Gatekeeper Address: <On/Off>...
Page 28 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us xConﬁguration Network [1..1] Assignment: Example: <Static/DHCP> xConﬁguration Network 1 IEEE8021X Eap Peap: On Deﬁnes whether to use DHCP or Static IP assignment.
Page 29 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us xConﬁguration Network [1..1] IPv4 SubnetMask: xConﬁguration Network [1..1] IPv4 QoS Diffserv Video: <S: 0, 64>...
Page 30 Off: The Telnet protocol is disabled. This is the default factory setting. response from the SNMP Agent in the codec. The default password is “public”. If you have the TANDBERG Management Suite (TMS) you must make sure the same SNMP Community is conﬁgured there too. Note! Example: xConﬁguration NetworkServices Telnet Mode: Off...
Page 31 TMS: If set to TMS the system will try to register with a TMS server as described in Provisioning <S: 0, 64> ExternalManager settings. TMS is short for TANDBERG Management System. Please contact your Enter a name for the external phonebook. Addresses the speciﬁc phonebook.
Page 32 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us current version supports http://tools.ietf.org/html/draft-ietf-sip-outbound-20. None: No action. On: Set up multiple outbound connections to servers in the Proxy Address list.
Page 33 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us On: Set to On to enable the IR sensor on the codec.
Page 34 <S: 0, 50> between the image and the frame it is to be placed in. Enter the name of the video input source 1, which for Codec C20 generally will be the main camera. On: Let the system automatically adjust aspect ratio.
Page 35 Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Settings library Cameras Appendices Contact us Example: xConﬁguration Video Output SecondMonitor PresentationOnly: <On/Off> xConﬁguration Video MainVideoSource: Camera Determine if the system shall show presentation only on the second monitor in a dual-monitor setup.
Page 36: The Experimental Menu
The Advanced conﬁguration menu has an option called Experimental. The settings within this menu can be used ‘as is’ and will not be documented. NOTE! The Experimental menu WILL change. We recommend you visit the TANDBERG web site regularly for updated versions of the manual. Go to: http://www.tandberg.com/docs D14489.01—JULY 2009...
Page 37: Cameras
Your TANDBERG camera has been In this chapter... designed to give you many years of safe, reliable operation. Explains the menu system: The TANDBERG Quick Set is available in The PrecisionHD 1080p 4x/12x two versions: camera TANDBERG Quick Set C20 comes with...
Page 38: The Precisionhd 1080P 4X/12X Camera
Control cable. When used with non-TANDBERG Codecs, you may have to connect power separately. HDMI and HD–SDI green LED HDMI is the main video source when connected to Codec C20. is continuously Maximum resolution is 1080p60 with PrecisionHD 1080p 12x illuminated when power and 1080p30 with PrecisionHD 1080p 4x.
Page 39: Trademark
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Cameras Appendices Contact us The PrecisionHD 1080p 4x/12x camera, cont... The HDMI cable The HDMI cable delivered with the camera is 5 meters.
Page 40: Video Output Formats
Video output formats The TANDBERG Quick Set is available in two versions: DIP Switch table for video formats The TANDBERG Quick Set C20 is delivered with a PrecisionHD HDMI HD-SDI 1080p 4x zoom with 1080p30 maximum resolution. The TANDBERG Quick Set C20plus is delivered with a Auto PrecisionHD 1080p 12x zoom with 1080p60 maximum resolution.
Page 41: Appendices
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us Chapter 7 Appendices In this chapter... Explains the menu system:...
Page 42: General Room Guidelines
Consult the speciﬁcations for the monitor for Indirect light from shaded sources or reﬂected light from pale walls data about the energy consumption. The TANDBERG Codec C20 often produces excellent results together with the TANDBERG PrecisionHD 1080p camera has the Avoid harsh side lighting or strong light from above.
Page 43: The Audio Quality
Speakers All participants will experience the same audio quality when they have free sight from the ears to the speakers. The picture (TANDBERG Proﬁle) serves as an illustration to exemplify the content. Natural communication Making eye contact Making eye contact with the far end participants...
Page 44: The Distance Between The Table And The Video System
Remote control The microphone The Quick Set C20 is shipped with one microphone. Optional, you can connect two microphones. See the General room guidelines section for how to position the microphones. Place the microphone nearby the meeting participants.
Page 45: Sharing A Pc Presentation
Go to: Home > Settings > Advanced > Advanced conﬁguration > The screen layout Video > DefaultPresentationSource (for Codec C20 the default value is 2, which refers to the DVI connector) Press the Layout button on the...
Page 46: Tandberg Remote Control Trc5
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us TANDBERG Remote Control TRC5 Function keys: Represents shortcuts and advanced functions.
Page 47: Password Protection
When a password is set, the password is required to get access to Reboot the codec. the Advanced menu on screen. Contact your TANDBERG representative if you have Login to the codec forgotten the password. How to change the menu password You can login to the codec with the user name and password, either from a web interface or from a command line interface.
Page 48: The Web Interface
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface The system info page The web interface allows for remote administration of the system.
Page 49: The Upgrade Software Page
XML ﬁles Logs Add release key How to upgrade the software on the codec: Contact your TANDBERG representative to obtain the software upgrade ﬁle. Click Browse... and locate the upgrade ﬁle (.PKG) Click the Upgrade button to start the installation.
Page 50: The Advanced Conﬁguration Page
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface, cont... The Advanced conﬁguration page The web interface allows for remote administration of the system.
Page 51: The Advanced Conﬁguration, Search Functionality
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface, cont... The Advanced conﬁguration, search functionality The web interface allows for remote administration of the system.
Page 52: The Wallpaper Page
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface, cont... The Wallpaper page The web interface allows for remote administration of the system.
Page 53: The Call Page
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface, cont... The Call page The web interface allows for remote administration of the system.
Page 54: The Ssl Certiﬁcates Page
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface, cont... The SSL Certiﬁcates page The web interface allows for remote administration of the system.
Page 55: The Xml Files Page
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us The web interface, cont... The XML ﬁles page The web interface allows for remote administration of the system.
Page 56: The Logs Page
System info Upgrade software Advanced conﬁguration The log ﬁles Wallpaper The log ﬁles are TANDBERG speciﬁc debug Call ﬁles which may be required by TANDBERG in the need of technical support. Upload certiﬁcates XML ﬁles Add release key Historical log ﬁles...
Page 57: The Add Release Key Page
From this page you have the following menu options: System info Upgrade software Advanced conﬁguration Wallpaper Call Upload certiﬁcates XML ﬁles Logs Enter the release key and press the Add button. The release key Contact your TANDBERG representative to obtain the release key. D14489.01—JULY 2009...
Page 58: Supported Rfcs In Sip
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us Supported RFCs in SIP Current RFCs and drafts supported in SIP...
Page 59: Ce Declaration For Codec C20
Appendices Appendices Contact us CE Declaration for Codec C20 For an ofﬁcial, signed version of this document, or details regarding documentation from the technical construction ﬁle, please contact TANDBERG. EC Declaration of conformity MANUFACTURER: TANDBERG Telecom AS PRODUCT NAME: TANDBERG Codec C20...
Page 60: China Rohs Table
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us China RoHS table This product complies with the Chineese RoHS.
Page 61: Dimensions Codec C20
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us Dimensions Codec C20 Dimensions in mm. D14489.01—JULY 2009...
Page 62: Precisionhd 1080P Camera Dimensions
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Appendices Contact us PrecisionHD 1080p camera dimensions Dimensions in mm. 142,0 105,0 148,1...
Page 63: Technical Speciﬁcations
SET DELIVERED COMPLETE WITH: 1280 x 720@60 Hz (720p) Automatic key generation and exchange 1280 x 720@30 fps (720p30) Codec C20, PrecisionHD 1080p 4x or 12x camera, 1600 x 1200@60 Hz (UXGA) 1920 x 1080@30 fps (1080p30)* Supported in Dual Stream...
Page 64 55024 — Standard EN 61000-3-2/-3-3 Corporate Directory 1920x1080@25fps TANDBERG and Expressway are registered Approved according to UL 60950-1 and CAN/ trademarks or trademarks of TANDBERG in the U.S. Unlimited entries using Server directory 1280x720@60fps CSA-C22.2 No. 60950-1-07 and other countries.
Page 65: Philip Pedersens Vei
Quick Set C20/C20plus Administrator Guide Contents Introduction Getting started About the menus Advanced settings Settings library Cameras Appendices Contact us Contents Introduction Getting started About the menus Advanced settings Settings Library Cameras Appendices Contact us Contact us U.S. HEADQUARTERS EUROPEAN HEADQUARTERS TANDBERG TANDBERG 1212 Avenue of the Americas...

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