Troubleshooting; Troubleshooting Table - Magnetek Enrange CAN-6 Instruction Manual

6.0

TROUBLESHOOTING

6.1

TROUBLESHOOTING TABLE

Problems
Receiver will not
turn on
Receiver will not
respond to the
Transmitter
CAN messages
are not being
received by the
receiver
Possible Reasons
Supplied voltage is out of the
acceptable range
Internal fuse has blown
Incorrect system RF channel
Incorrect system access
code
System out of range
The antenna on the receiver
is missing, damaged, or
improperly installed
The antenna setting on the
receiver is incorrect
The CAN message being
sent is not supported
Termination resistor is not
present or it has an incorrect
value
Incorrect baud rate
Suggestions
Ensure the voltage is with 12–24VDC
nominal (9–36VDC max).
Contact the factory.
Make sure the receiver and transmitter unit
are both set to the same RF channel.
Make sure the receiver and transmitter both
have the same access code.
Make sure that the startup procedure is
initiated within 300 feet from the receiver
location. If equipped with the Signal
Strength Indicator, make sure the level is
greater than 0%.
Inspect the antenna on the receiver for
damage and try to place the antenna in a
location that is visible when operating the
equipment at all times.
Make sure the antenna setting (internal or
external) is for the antenna type being used.
Use the supported messages OR contact
your supplier to inquire about a software
update.
Install termination resistor and verify correct
value (120 Ohms at each end of the bus).
Ensure the correct baud rate is set by all
devices on the bus.
Enrange CAN-6 Instruction Manual
September 2011
Page 22 of 24