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IBM TotalStorage SAN16M-R SAN Installation And Service Manual

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IBM TotalStorage SAN16M-R SAN Router
Installation and Service Manual
Service information: 2027 / R16
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
the license agreements under which they are provided.
GC26-7744-02

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  Summary of Contents for IBM TotalStorage SAN16M-R SAN

  • Page 1 IBM TotalStorage SAN16M-R SAN Router Installation and Service Manual Service information: 2027 / R16 Read Before Using This product contains software that is licensed under written license agreements. Your use of such software is subject to the license agreements under which they are provided.
  • Page 3 IBM TotalStorage SAN16M-R SAN Router Installation and Service Manual Service information: 2027 / R16 GC26-7744-02...
  • Page 4 Third Edition (February 2007) © Copyright International Business Machines Corporation 2005, 2007. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5: Table Of Contents

    Task 10: Configure and enable call home notification ....25 IP address management..............26 SFP connectors and cables ..............26 SFP cable requirements.............. 27 Cable specifications ................27 Cable guidelines................. 28 Management port pinouts ..............29 © Copyright IBM Corp. 2007...
  • Page 6 Serial port pinout................ 29 RJ45 port pinout................30 Installing an SFP device..............31 SAN Router firmware default values ..........32 Chapter 3 Maintenance and troubleshooting Upgrading firmware (E/OSi) ............41 Requirements for upgrading firmware (4.6/4.7 to 5.0) ..42 Checklist for migrating to 5.0 version ........42 Downloading firmware .............
  • Page 7 Appendix A Specifications Port characteristics ................75 Size and weight .................75 Power requirements ................75 Power consumption ................76 Environmental requirements ............76 Compatible transceivers ..............76 1G FC multi-mode, LC connectors ...........76 1000Base-SX (GE) multi-mode, LC connectors.......77 1G FC single-mode, LC connectors ..........77 1000Base-LX (GE) single-mode, LC connectors......77 1G FC copper HSSDC2 transceiver ..........77 SFP cable requirements ..............78 Notices...
  • Page 8 SAN16M-R SAN Router Installation And Service Manual...
  • Page 9 Tables IBM products and SAN management documentation—E/OSi ....xii SAN Router front view keys ................3 SAN Router features ..................5 Element Manager software functions ............7 SANvergence Manager and Element Manager platform requirement ..9 Installation task summary ................13 SAN Router front panel locations ..............
  • Page 10 viii SAN16M-R SAN Router Installation And Service Manual...
  • Page 11 Retrieve the system log dialog box .............. 58 Power supply alert shown in trap viewer ..........60 Clean fiber-optic components ............... 62 Miscellaneous parts ..................65 Power cords ..................... 66 Power supply removal .................. 73 © Copyright IBM Corp. 2007...
  • Page 12 SAN16M-R SAN Router Installation And Service Manual...
  • Page 13: Who Should Use This Manual

    • IBM eServer Safety Notices, G229-9054. IBM and McDATA publications Some of the documentation that is applicable to IBM TotalStorage products is provided by McDATA Corporation. The documents often are identified by a McDATA product name that corresponds to the IBM product name.
  • Page 14: Ibm Products And San Management Documentation-E/Osi

    • McDATA Eclipse 1620 SAN Router Administration and Configuration Manual (620-000205) Ordering manuals To order a printed copy of this publication, contact your IBM Branch office or you can locate (and purchase) books online at: http://www.elink.ibmlink.ibm.com. Where to get help...
  • Page 15 Safety and environmental notices ATTENTION ! The IBM Total Storage SAN16M-R is not designed to be installed and serviced by customers. Installation and servicing of the SAN16M-R should be performed by qualified service representatives only.
  • Page 16 IBM eServer Safety Notices (G229-9054) publication, which is on the CD-ROM that accompanies this product. The following notices and statements are used in this document. They are listed below in order of increasing severity of potential hazards.
  • Page 17 with your device or the power rating label for electrical specifications. (D002) DANGER If the receptacle has a metal shell, do not touch the shell until you have completed the voltage and grounding checks. Improper wiring or grounding could place dangerous voltage on the metal shell. If any of the conditions are not as described, STOP.
  • Page 18 • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
  • Page 19 DANGER Rack-mounted devices are not to be used as a shelf or work space. (L002) DANGER Multiple power cords (L003) To remove all power to the device, disconnect all power cords. Caution notices A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition.
  • Page 20 CAUTION This part or unit is heavy, but has a weight smaller than 18 kg (39.7 lb.). Use care when lifting, removing, or installing this part or unit. (C008) CAUTION The doors and covers to the product are to be closed at all times except for service by trained service personnel.
  • Page 21 CAUTION Servicing of this product or unit is to be performed by trained service personnel only. (C032) Attention notices An attention notice indicates the possibility of damage to a program, device, or system, or to data. An exclamation point symbol may accompany an attention notice, but is not required.
  • Page 22 (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. Information on IBM product recycling offerings can be found on IBM’s Internet site at...
  • Page 23 In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
  • Page 24 Please recycle batteries. Cable warning WARNING Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. xxii SAN16M-R SAN Router Installation And Service Manual...
  • Page 25: Introduction

    Before installing the SAN Router Safety precautions Introduction IBM offers a family of Fibre Channel switching products that allow implementation of a storage area network (SAN) topology in Fibre Channel Protocol (FCP) or fibre connection (FICON) environments. IBM offers several alternatives to build a robust and scalable SAN infrastructure that meets the customer’s data center requirements.
  • Page 26: San Router

    SAN Router The SAN Router (also referred to as router in this manual) supports iSCSI, iFCP, and R_Port for connecting to both IP backbones and legacy Fibre Channel (FC) fabrics. The SAN Router connects to a wide range of Fibre Channel and IP end systems. The SAN Router supports TCP/IP routing over extended distances at wire speed.
  • Page 27: San Router Front View Keys

    CONSOLE 10/100 The SAN Router, front view Figure 1 SAN Router front view keys Table 2 Definition Management port (RS-232 Serial) FC ports 1-12, FC 1 or 2 Gbps, GE 1 Gbps Intelligent ports 13-16, iSCSI or iFCP System status LED Management port status LED Manage port (RJ-45) 10/100 Chapter 1: Overview...
  • Page 28: San Router Physical Description

    The SAN Router, rear view Figure 2 SAN Router physical description All ports and connectors are located on the front of the SAN Router, except for the power connectors, as described in the following paragraphs. The rear of the SAN Router contains only the power connectors and cooling fans.
  • Page 29: Operational Features

    To the left of each FC port is an LED that indicates the configuration and status of the associated port. For more information about these LEDs, see Table 20 on page 52. Intelligent ports The SAN Router provides four intelligent ports for Gig Ethernet (GE) connectivity, labeled 13 through 16.
  • Page 30 Table 3 SAN Router features Feature Description R_Port Support for FC-SW2 standard E_Port as well as Brocade interoperability mode allows you to fully integrate the SAN Router into an existing Fibre Channel SAN that includes one or more Fibre Channel switches. Fast write The Fast Write software feature available on intelligent ports improves the performance of write operations...
  • Page 31: Element Manager Overview

    Element Manager overview The SAN Router Element Manager, a Web-based Java applet, is used to configure, monitor, and troubleshoot the router. The Element Manager software configuration and monitoring functions are listed Table 4, Element Manager software functions. See the Administration and Configuration Manual for specific configuration procedures using the Element Manager.
  • Page 32: Software Requirements

    Table 4 Element Manager software functions Feature Description SAN Router Operations System Log Upgrade Firmware Reset the System Configuration Backup, and Restore Monitoring Device View LEDs and icons, system information icons Message Log Setting Polling Interval Reports and Statistics Ping GE Port Statistics FC Port Statistics Port Traffic Graphs...
  • Page 33: Before Installing The San Router

    SANvergence Manager and Element Manager platform requirement Table 5 IBM Compatible Intel Pentium Class PC, 400 Sun Ultra 5 or better; 300 MHz or above, with Processor MHz or above with mouse, 32-bit mouse Windows Server 2003 Enterprise Edition Solaris 8.0, Solaris 9.0. Please see SUN Microsystems website.
  • Page 34: Package Contents

    If an item is missing or damaged, contact your supplier and the carrier who delivered the package. To return the product, contact your IBM representative. When you return a product, pack it in the original (or equivalent) packing material to maintain the warranty.
  • Page 35 ATTENTION! All maintenance and servicing must be performed only by trained personnel under the direct supervision of an authorized representative. ATTENTION! It is important to discharge any electrostatic buildup to bring you and the chassis to the same potential! Take the following precautions: Use an electrostatic discharge (ESD) wrist strap connected to the chassis or the same earth ground as the cabinet.
  • Page 36 SAN16M-R SAN Router Installation And Service Manual...
  • Page 37: Installing And Connecting The San Router

    Task 2: Mounting the SAN Router. Required Task 3: Powering up the SAN Router. Required Task 4: Preparing to configure the SAN Router Required Task 5: Connecting the VT100 or emulation terminal to the Required RS-232 management port. © Copyright IBM Corp. 2007...
  • Page 38: Task 1: Verifying Installation Requirements

    Router. Ensure that a site plan is prepared, configuration planning tasks are complete, planning considerations are evaluated, and related planning checklists are complete. Refer to the IBM TotalStorage Products in a SAN Environment Planning Manual for information. Gathering preliminary site information Obtain and record the following information.
  • Page 39 • HBA vendor, model, driver version, topology setting (Pt-Pt, Loop, etc.). FC Target information: • FC target/array model, firmware version, drive details. • SCSI bridge vendor, model, (Crossroads, etc.) and SCSI device details. FC Sub-fabric interconnect information: • FC device or switch vendor, model, firmware version, interconnect mode, domain ID, active zoneset.
  • Page 40: Task 2: Mounting The San Router

    Mounting the SAN Router in an equipment rack To install the SAN Router in a customer -- supplied equipment rack, refer to the IBM TotalStorage SAN16M-R Rack-Mount Installation Instructions. Ensure that the operating temperature specifications in Appendix A, Environmental requirements are met at the airflow entrance of the chassis.".
  • Page 41: Task 3: Powering Up The San Router

    110V - 220V standards used in various countries. Two 120 VAC three-conductor power cords are shipped with the SAN Router. If you need a different power cord, please contact your IBM representative. The SAN Router has no power switch and powers up when connected to a live power source.
  • Page 42: San Router Front Panel Locations

    CONSOLE 10/100 SAN Router ports and LEDs Figure 3 SAN Router front panel locations Table 7 Location Description Management port (RS-232 Serial) FC ports 1-12, FC 1 or 2 Gbps, GE 1 Gbps Intelligent ports 13-16, iSCSI or iFCP System status LED Management port status Manage port (RJ-45) 10/100...
  • Page 43: Task 4: Preparing To Configure The San Router

    Task 4: Preparing to configure the SAN Router You must first change the Management Port IP address through the CLI as described in Task 5: Connecting the VT100 or emulation terminal on page 20 and to the RS-232 management port Task 6: Preparing the SAN on page 21.
  • Page 44: Task 5: Connecting The Vt100 Or Emulation Terminal To The Rs-232 Management Port

    Table 9 Other defaults Parameter Default Setting Auto Reset on Severe Errors Enabled Fast Write Serial Port 9600, 8, none,1, none This section described how to perform the basic set up procedures. To set the SAN Router IP address, you can connect a terminal to the RS-232 port on the SAN Router or access the SAN Router via Telnet or embedded Web-based management on the 10/100 management port using the default management IP address.
  • Page 45: Task 6: Preparing The San Router For Element Manager Access

    CONSOLE Figure 4 Management port to management terminal connection 2. Set the PC terminal emulator settings to the SAN Router default settings shown below in Table 10, Terminal emulator settings. Terminal emulator settings Table 10 Parameter Setting Bits per second 9600 Data bits Parity bits...
  • Page 46 the network before the SAN Router is managed by SANvergence Manager. If you do not choose to set the 10/100 Management Port IP Address now (with the CLI) you can do so from the Element Manager later. Changes made to the management port IP address will take effect only after a SAN Router reset (CLI command reset system or Element Manager File\Reset System).
  • Page 47: Task 7: Initiating The Element Manager

    If you choose to continue configuring the SAN Router using CLI, please see the E/OSi Command Line Interface for IBM TotalStorage User Manual. Task 7: Initiating the Element Manager 1. Connect the standard RJ45 Cat 5 Ethernet cable from the LAN to the 10/100 management port (RJ45).
  • Page 48: Task 8: Connecting Intelligent/Tcp Ports

    SAN Router IP address and a subnet mask which are configured at the factory. It is recommended that these default parameters also be changed to fit your network environment, all ports be configured to suit your network, and all IP addresses are valid and unique before connecting cables.
  • Page 49: Task 10: Configure And Enable Call Home Notification

    Connect these ports to: • Hosts/Initiators — FC HBA port connections. — FC Intelligent Array ports functioning in an Initiator role. • Targets/Storage. — FC JBOD ports. — FC storage array ports. — FC tape drive/ library ports. • FC switches —...
  • Page 50: Ip Address Management

    IP address management Figure 7, IP addresses associated with SAN Router for an illustration of the IP addresses associated with the SAN Router and how they are used in the network. External MAN/LAN/WAN Network External Router External Router IP Address IP Address iFCP/iSCSI Port iFCP/iSCSI Port...
  • Page 51: Sfp Cable Requirements

    supports other SFPs for different cable types. The transceivers you choose must match the port configuration. • For a list of SFP modules that are qualified and available, see on page 76. For continued compliance with Compatible transceivers laser safety standards, only approved Class 1 transceivers from an approved vendor list should be installed in your SAN Router.
  • Page 52: Cable Guidelines

    Compatible cable types Table 12 Type of Cable Range SFP Type 62.5 um Multi-Mode Fiber Optic 2-300 m Short wave FC/GE laser 50 um Multi-Mode Fiber Optic 2-500 m Short wave FC/GE laser 9 um Single Mode Fiber Optic 2m-10 Km Long wave laser Copper...
  • Page 53: Management Port Pinouts

    ATTENTION! Do not block ventilation openings as this will restrict air flow around the side and front of the unit. Do not install the SAN Router in an environment where the operating ambient temperature might exceed 104°F (40°C). Management port pinouts The SAN Router has two management port connectors, an RS-232 serial connector, and an RJ45 connector.
  • Page 54: Rj45 Port Pinout

    Table 13 Serial port pinout description Pin number Signal Comment Connected to Pin 8. Connected to Pin 7. RJ45 port pinout Figure 9, RJ45 Pinout Table 14, RJ45 pinout description describe the RJ45 and 10/100 Ethernet pinouts for the SAN Router. 1 3 4 5 6 7 8 RJ45 Pinout...
  • Page 55: Installing An Sfp Device

    RJ45 pinout description Table 14 Pin number Signal Comment 100 Ω termination. Not used 100 Ω termination. Not used Installing an SFP device CAUTION Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels.
  • Page 56: San Router Firmware Default Values

    SAN Router firmware default values If you need to restore the default values in the firmware, review Table 15, SAN Router firmware default values via Element Manager as the table lists all default values and how you can change or view the default values from Element Manager or SANvergence Manager.
  • Page 57: San Router Firmware Default Values Via Element Manager

    SAN Router firmware default values via Element Manager (Continued) Table 15 Element Manager parameters Default setting Element Manager menu hierarchy New Device Zoning Not a member of Configuration>System>New Device any zone Zoning Element Manager Poll Interval (in Options>Poll Interval secs) 10/100 BaseT Management Port Management Port IP address (See 0.0.0.0...
  • Page 58 Table 15 SAN Router firmware default values via Element Manager (Continued) Element Manager parameters Default setting Element Manager menu hierarchy Auto Link Aggregation Enabled Configuration>Link Aggregation>Auto Ports Participating in Auto 13, 14, 15, and 16 Configuration>Link Aggregation Aggregation>Auto Timeout values for all Trunks (milliseconds) Spanning Tree Priority...
  • Page 59 SAN Router firmware default values via Element Manager (Continued) Table 15 Element Manager parameters Default setting Element Manager menu hierarchy Auto Reset Port on Severe Errors Enabled Configuration>Port>FC/Ethernet> Advanced Smaller CWND Reduction Disabled Configuration>Port>FC/Ethernet> Advanced Quick Start Disabled Configuration>Port>FC/Ethernet> Advanced Reduced Slow Start Timeout Disabled Configuration>Port>FC/Ethernet>...
  • Page 60 Table 15 SAN Router firmware default values via Element Manager (Continued) Element Manager parameters Default setting Element Manager menu hierarchy NOP Packets Enabled Authentication method None Configuration>Port>FC/Ethernet> Advanced Login Retry timeout (in secs) Configure/60 Configuration>Port>FC/Ethernet> Advanced First Burst Length (KB) Configuration>Port>FC/Ethernet>...
  • Page 61 SAN Router firmware default values via Element Manager (Continued) Table 15 Element Manager parameters Default setting Element Manager menu hierarchy UDP Port 1812 Configuration>iSCSI>RADIUS Server Configuration Timeout (in secs) Configuration>iSCSI>RADIUS Server Configuration Retries Configuration>iSCSI>RADIUS Server Configuration Secondary RADIUS Server IP Address 0.0.0.0 Configuration>iSCSI>RADIUS Server Configuration...
  • Page 62 Table 15 SAN Router firmware default values via Element Manager (Continued) Element Manager parameters Default setting Element Manager menu hierarchy Backup for Port Disabled Configuration>iFCP>Port Redundancy Timeout for backup Activation (in Configuration>iFCP>Port secs) Redundancy Recovery Method Manual Configuration>iFCP>Port Redundancy NOTE: If the SAN Router is shipped pre-installed in a cabinet, the default IP address is set during the cabinet configuration process to 10.xx.yy.zz where: xx is the cabinet number, yy is the product type identifier, which for the SAN Router is 16, and zz is the position in the cabinet, from bottom to top.
  • Page 63: San Router Firmware Default Values Via Sanvergence

    SAN Router firmware default values via SANvergence (Continued) Table 16 SANvergence Parameters Default Setting SANvergence Menu Hierarchy Preferred Domain ID mSAN Configuration>Actions>Fabric Configuration>R_Ports Insistent Domain ID Disabled mSAN Configuration>Actions>Fabric Configuration>R_Ports Enable Port Binding Disabled mSAN Configuration>Actions>Fabric Configuration>R_Ports Bound Node WWN 00:00:00:00:00:00: mSAN 00:00...
  • Page 64 Table 16 SAN Router firmware default values via SANvergence (Continued) SANvergence Parameters Default Setting SANvergence Menu Hierarchy SNMP timeout (seconds) Option>Preferences>General Save SAN list while exiting Enabled Option>Preferences>General View SAN Router List Display Options IP Address Option>Preferences>View mSAN Configuration Window Port WWN Option>Preferences>View Display Options...
  • Page 65: Upgrading Firmware (E/Osi)

    NOTE: You may also need to upgrade the bootrom file if you have another version installed. Refer to on page 46 to determine Upgrading bootrom (E/OSi) if you need to upgrade and to view the upgrade instructions. © Copyright IBM Corp. 2007...
  • Page 66: Requirements For Upgrading Firmware (4.6/4.7 To 5.0)

    Requirements for upgrading firmware (4.6/4.7 to 5.0) NOTE: Migrating from EOSi version 4.6/4.7 to 5.0 involves certain requirements that must be fulfilled before upgrading your firmware to 5.0 version. The E/OSi 5.0 firmware size is larger than E/OSi 4.6 or 4.7 firmware size and so, a second flash bank is required to enable the SAN router to store two E/OSi firmware images such as a previous firmware version and a newer firmware version.
  • Page 67: Downloading Firmware

    6. Activate the primary partition (location 1) and reboot the SAN Router. 7. Upgrade the secondary partition (location 2) with the desired image. Downloading firmware ATTENTION! Please ensure that you have gone through the Requirements for upgrading firmware (4.6/4.7 to 5.0) Checklist for migrating to 5.0 version before you start downloading the firmware to avoid any irreversible...
  • Page 68: Firmware Upgrade Dialog Box

    Firmware Upgrade dialog box Figure 10 The dialog box shows the previous version, the build date, and the active/inactive status of both firmware locations. The TFTP server address and file name are blank the first time the dialog box displays. If the dialog box is displayed again later, the last contents are displayed.
  • Page 69: Activate Boot Location Dialog Box

    Activate Boot Location dialog box Figure 11 2. Click on the version you want to activate. 3. Click OK. 4. Choose Reset System from the File menu to make the version active. Now the newest version becomes active and the prior version is saved as inactive.
  • Page 70: Upgrading Bootrom (E/Osi)

    Command Line Interface User Manual. Go to the website support section at http://www.NishanSystems.com for the latest release notes and support information. Or contact your IBM representative for assistance. 1. To determine if the bootrom installed on your system requires an upgrade: •...
  • Page 71: Resetting The System

    The dialog box shows the previous version, build date, the active/inactive status of both E/OSi firmware locations, the TFTP Server IP address, and the full path and filename of the existing firmware. 3. Enter or edit the TFTP server IP address where the bootrom.bin file is stored.
  • Page 72: Troubleshooting Overview

    Table 18 Resetting the system Dialog box Parameter changed requiring reset FC/Ethernet Port Configuration The TCP port address, subnet mask, next hop gateway, address, internal address Configuration>Port>FC/Ethernet iFCP Setup The local mSAN ID. Configuration>iFCP>Setup Management Port Configuration The management address and subnet mask address.
  • Page 73: Physical Connections And Port Locations

    If you purchased the SAN Router from a reseller, for further assistance, contact your IBM representative. NOTE: Troubleshooting the SAN Router requires that you have access to the CLI and Element Manager to locate errors and resolve the errors...
  • Page 74: San Router Physical Connections

    Table 19 Physical connections and port locations Location Description System status LED Management port status LED Manage port (RJ-45) 10/100 SAN Router physical connections All ports and connectors are located on the front of the SAN Router, as described in the following paragraphs. The rear of the SAN Router contains only cooling fans, which are not accessible.
  • Page 75 connectors. These ports provide 2Gbps connectivity and can be configured as: • FC_Auto (default) • FL_Port • F_Port • L_Port • R_Port Intelligent There are four user-configurable intelligent IP ports located on the front of the SAN Router, labeled 13 through 16. Each of these ports Ethernet ports for has a connector, for 1 Gbps SFP connection.
  • Page 76: San Router Leds

    SAN Router LEDs Table 20 lists and describes the LEDs for the SAN Router. NOTE: In the Meaning column below, link means the Ethernet link is detected, that is, the cable is plugged in and connected to an Ethernet port at the other end.
  • Page 77: San Router Troubleshooting

    LEDs on the SAN Router (Continued) Table 20 LED label Color Meaning iFCP/iSCSI port LEDs Green Intelligent ports, speed 1 Gbps, variable with software settings. Solid (Ports 13 through 16) green indicates a link is detected. Blinking means traffic; the rate of blinking increases with the amount of traffic.
  • Page 78 Table 21 SAN Router troubleshooting summary (Continued) Problem Meaning and solution There is a red outline around one of the This usually indicates that the connection is down for that particular port. ports on the Element Manager device • The GE ports may display red if the cable is not plugged in securely. Check both to view.
  • Page 79 SAN Router troubleshooting summary (Continued) Table 21 Problem Meaning and solution The operating system is not seeing my • Normally there is a problem with the connection, the interface, the zoning, port type attached storage devices. or the drivers when the devices are not being recognized. Check the front panel of the SAN Router or use Element Manager to make sure the port type is set correctly for each port.
  • Page 80: Ge Port Troubleshooting

    GE port troubleshooting Table 22 GE port problems and solutions Problem Solution Only one of your GE ports is showing • Check that the GE cable is securely inserted in both the SAN Router and the activity. Gigabit Ethernet port on the SAN Router •...
  • Page 81: Serial Management Console Troubleshooting

    Serial Management Console troubleshooting Review Table 23, Serial Management Console troubleshooting to help troubleshoot problems with the console connected to the management port. Serial Management Console troubleshooting Table 23 Problem Solution The Serial Management Console will not There are several reasons that you may not be able to bring up a console connected to come up.
  • Page 82: Accessing Snmp Alerts Or Alarms

    To upload the System Log from the SAN Router to the management workstation, follow these instructions: 1. Select File>System Log>Retrieve to display the Retrieve System Log dialog box (Figure 15 on page 58). Figure 15 Retrieve the system log dialog box 2.
  • Page 83: Snmp Alerts Or Alarm Definitions

    Table 24, SNMP alerts or alarm definitions provides a list of SNMP alerts or alarms that are useful in resolving hardware errors (this is not a complete list, review the Administration and Configuration Manual for a complete list of all SNMP alerts): SNMP alerts or alarm definitions Table 24 Alert or alarm name...
  • Page 84: Performing A Loopback Test

    Figure 16 Power supply alert shown in trap viewer Performing a loopback test If you suspect there is a hardware problem with a port, you can insert the loopback connector, which is supplied with the router, into the port to determine if the port is operating correctly. If the LED turns solid when the loopback connector is plugged into the port, then the port hardware is operating correctly.
  • Page 85: Sanvergence Manager

    The CLI can be used with these commands: mgt, stats, port config as well as other commands. Review the E/OSi Command Line Interface for IBM TotalStorage Products User Manual. Element Manager The Element Manager can be used to view the status of ports as well as hardware status of the SAN Router.
  • Page 86: Clean Fiber-Optic Components

    — Blow compressed air on the surfaces and end of the connector continuously for approximately five seconds. Figure 17 Clean fiber-optic components 3. Gently wipe the end-face (1) and other surfaces of the connector with an alcohol pad as shown in (2) of Figure 17.
  • Page 87: Parts Catalog Parts Catalog

    Equipment placed on the market after that date must comply with RoHS regulations, including the requirement that all repairs and replacements must use parts that are RoHS compliant © Copyright IBM Corp. 2007...
  • Page 88: Front-Accessible Frus

    When ordering spare parts, you must install RoHS compliant parts in any unit that contains a serial number that ends with the letter R. For example, if the serial number is 130000R, then that unit contains RoHS compliant parts and any replacement part must be RoHS compliant.
  • Page 89: Miscellaneous Parts

    Miscellaneous parts Figure 18 illustrates miscellaneous parts. Table 27 is the associated parts list. The table includes reference numbers to Figure 18, part numbers, descriptions, and quantities. Miscellaneous parts Figure 18 Miscellaneous Parts List Table 27 Part number Description Reference only Plug, loopback, LC connector Reference only Cable, null modem, DB9F-DB9F...
  • Page 90: Power Cords And Receptacles

    Power cords and receptacles Figure 19 illustrates optional power cords and receptacles. The associated parts list is on page 67. The table includes reference numbers to Figure 19, feature numbers, and descriptions. 7, 11,15 12, 13,14 Power cords Figure 19 SAN16M-R SAN Router Installation And Service Manual...
  • Page 91: Power Cord Part Number List

    Table 28 Power cord part number list Part number Description Reference Only Power cord, AC, North America NEMA 5-15P straight, 125 volts, 10 amps, 3.0 meters Receptacle: NEMA 5-15R Reference Only Power cord, AC, United Kingdom BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 Reference Only Power cord, AC, European Community...
  • Page 92 Table 28 Power cord part number list (Continued) Part number Description Reference Only Power cord, AC, United States (Chicago) NEMA 6-15P straight, non-locking, 250 volts, 10 amps, 1.8 meters Receptacle: NEMA 6-15R Reference Only Power cord, AC, United States (Chicago) NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 1.8 meters Receptacle: NEMA L6-15R Reference Only...
  • Page 93: Chapter 5 Removal And Replacement Procedures

    Use the following procedures to remove or replace an SFP optical transceiver from the front of the router chassis. Refer to Chapter 4, catalog, for FRU locations and part numbers. Parts © Copyright IBM Corp. 2007...
  • Page 94 Tools required The following tools are required to perform these procedures. • Door key with 5/16-inch socket (only for some equipment cabinets). • Protective cap (provided with the fiber-optic jumper cable). • Loopback plug connector (provided with the router). • Fiber-optic cleaning kit.
  • Page 95 4. Block communication to the port. 5. Disconnect the fiber-optic jumper cable from the port: a. Pull the keyed LC connector free from the port’s optical transceiver. b. Place a protective cap over the jumper cable connector. 6. The optical transceiver has a wire locking bale to secure the transceiver in the port receptacle and to assist in removal.
  • Page 96: Rrp 2: Redundant Power Supply

    RRP 2: Redundant power supply Use the following procedures to remove or replace a redundant power supply (with internal cooling fan) from the rear of the router chassis. Tools required If installed in a cabinet center, a door key is required to perform these procedures.
  • Page 97: Power Supply Removal

    Power supply removal Figure 20 Replacement To replace a redundant power supply: 1. Remove the replacement power supply from its shipping container. 2. Inspect the rear of the power supply for bent or broken connector pins that may have been damaged during shipping. If any pins are damaged, obtain a new power supply.
  • Page 98 SAN16M-R SAN Router Installation And Service Manual...
  • Page 99: Specifications

    Height: 42.2 mm (1.66 in) or 1 rack unit. • Width: 429.3mm (16.90 in). • Depth: 645.8 (25.425 in). • Weight: 11.4 kg (25 lbs). Power requirements • U.S./Japan: Nominal 100/120 volts, 50 to 60 Hz. © Copyright IBM Corp. 2007...
  • Page 100: Power Consumption

    • Europe/Australia: Nominal 220/240 volts, 50 to 60 Hz Power consumption • Dual redundant power supplies, each with a maximum power consumption of 250 Watts for the SAN Router. • Power consumption: 190 Watts. Environmental requirements • Temperature: 5° to 40° C (41° to 104° F). •...
  • Page 101: 1000Base-Sx (Ge) Multi-Mode, Lc Connectors

    • Stratos Lightwave - SPLC-20-6-1-SL - 1G Fibre Channel 100-M5-SN-1/100-M6-SN-1 (Multi-Mode, LC Connector) Transceivers 1000Base-SX (GE) multi-mode, LC connectors • Agilent Technologies - HFBR-5701L - Gigabit Ethernet 1000Base-SX (Multi-Mode, LC Connector) Transceivers • Agilent Technologies - HFBR-5701LP - Gigabit Ethernet 1000Base-SX (Multi-Mode, LC Connector) Transceivers •...
  • Page 102: Sfp Cable Requirements

    Review Table 29 for details on required cables. SFP cable requirements Small form factor pluggable (SFP) cables Table 29 Cable Spec Medium Connector Style FC/GE 100-SM-LL-L 10 Km fiber LC SFP with LC connector connector 1000Base-LX 10 Km fiber LC SFP with LC connector connector...
  • Page 103: Notices

    This information was developed for products and services offered in the U. S. A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area.
  • Page 104: Trademarks

    Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Trademarks...
  • Page 105: Electronic Emission Notices, Certifications, Other Notices

    Any modification or change made to the product without explicit approval from IBM, by means of a written endorsement or through published literature, invalidates the service contract and voids the warranty agreement with IBM.
  • Page 106: United States And Canada Ul Certification

    • Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. United States and Canada UL Certification The C-UL-US mark on the product indicates compliance with American National Standards Institute (ANSI) and Standards Council of Canada (SCC) safety requirements as tested, evaluated, and certified by Underwriters Laboratories Inc.
  • Page 107: European Union Emc And Safety Declaration (N-Mark)

    IBM does not accept responsibility for any failure to satisfy the protection requirements of any of these directives resulting from a non-recommended or non-authorized modification to the product.
  • Page 108: Australia And New Zealand C-Tick Mark

    Interior (DNCI) Resolution Number 92/98, Phase III (for information technology equipment safety). In conjunction with the S-mark is the AR-UL mark, certified by UL de Argentina, S.R.L., and accredited by the Argentine Accreditation Organization (OAA). Australia and New Zealand C-Tick Mark The Australia and New Zealand regulatory compliance mark (C-tick mark) on the product indicates compliance with regulatory requirements for safety and EMC (for information technology...
  • Page 109: German Tüv Gs Mark

    German TÜV GS Mark The German regulatory compliance mark (TÜV GS Mark) on the product indicates compliance with the German Safety of Equipment Act as tested by the Technical Inspection Association (Technischer Überwachungsverein or TÜV), and accredited by the Central Office of Safety of the German Länder (Zentralstelle der Länder für Sicherheit or ZLS).
  • Page 110: Russian Gost Certification

    Russian GOST Certification The Russian Gosudarstvennyi Standart (GOST) mark on the product indicates compliance with regulatory requirements for safety and EMC (for information technology equipment) as authorized and accredited by the State Committee for Standardization, Metrology and Certification. South African SABS Certification The South African Bureau of Standards (SABS) mark on the product indicates compliance with regulatory requirements for safety and EMC (for information technology equipment) as authorized and...
  • Page 111 Fiber optic cables procedures fiber-optic cleaning kit Firmware download firmware download ?? to FRU removal remove and replace procedures power supply repair procedures tools required Clean fiber-optic components FRU replacement Resetting system power supply SFP transceiver © Copyright IBM Corp. 2007...
  • Page 112 safety general precautions xiii laser compliance SAN Router Compression E_Port Fast Write iFCP iSCSI Multiple Ports Real-time/Sys Logs Resetting Specifications Zoning SFP transceiver replacement Shipping package contents Specifications Surface mount procedure System Resetting System log Terminal emulator settings TFTP server 54, tools and test equipment FRU removal and replacement transceivers, compliance...
  • Page 113 When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
  • Page 114 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7744-02 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 116 Printed in USA GC26-7744-02...

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